9.3
Excellent

Best Western Hotel Cristal

🌍
Poland, Bialystok, Lipowa 3/5
● Center: 1.9 km
🧭 Coordinates
364 PLN
Best Western Cristal
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard room
Standard room
Wireless internet and private bathroom
Beds:
111 $
Comfort Double room
Comfort Double room
Wireless internet, air conditioning and minibar
Beds:
111 $
Comfort room
Comfort room
Wireless internet, air conditioning and minibar
128 $
Deluxe Apartment
Deluxe Apartment
Wireless internet, air conditioning and minibar
Beds:
250 $
Other
Other
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Standard room with city view
Standard room with city view
Private bathroom
Beds:
Standard room with street view
Standard room with street view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
Standard Single room
Standard Single room
Wireless internet, air conditioning and minibar
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Double room with street view
Standard Double room with street view
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with internet, air conditioner and mini-bar
Beds:
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
Standard Single room with street view
Standard Single room with street view
Private bathroom
Beds:
Standard Single room with view
Standard Single room with view
Private bathroom
Beds:
Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Comfort Single room
Comfort Single room
Wireless internet, air conditioning and minibar
Beds:
Comfort Double room with street view
Comfort Double room with street view
Private bathroom
Beds:
Comfort Double room with view
Comfort Double room with view
Air conditioning, minibar and shower
Beds:
Business room
Business room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Business Triple room
3 x
Business Triple room
Private bathroom
Superior room
Superior room
Private bathroom
Superior room with city view
Superior room with city view
Private bathroom
Superior room with view
Superior room with view
Private bathroom
Superior Single room
Superior Single room
Private bathroom
Beds:
Superior Single room with city view
Superior Single room with city view
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
Superior Double room with courtyard view
Superior Double room with courtyard view
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Junior Suite
Junior Suite
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Suite with city view
Suite with city view
Private bathroom
Beds:
Suite with view
Suite with view
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Wireless internet, air conditioning and minibar
Beds:
Double Suite with street view
Double Suite with street view
Private bathroom
Beds:
Triple Suite with street view
3 x
Triple Suite with street view
Private bathroom
Economy Suite
Economy Suite
Private bathroom
Superior Suite
Superior Suite
Private bathroom
Superior Double Suite
Superior Double Suite
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
1 Bedroom Deluxe Apartment
1 Bedroom Deluxe Apartment
Private bathroom
Beds:
Deluxe Single Apartment
Deluxe Single Apartment
Private bathroom
Beds:
Deluxe Triple Apartment
3 x
Deluxe Triple Apartment
Private bathroom
Beds:
Deluxe Quadruple Apartment
4 x
Deluxe Quadruple Apartment
Private bathroom
Beds:
Deluxe Double Apartment
Deluxe Double Apartment
Private bathroom
Beds:
1 Bedroom Deluxe Double Apartment
1 Bedroom Deluxe Double Apartment
Private bathroom
Beds:
More rooms

Description

A stay at Hotel Cristal places you in the heart of Bialystok, steps from St Nicholas Greek Orthodox Church and 3 minutes by foot from Podlasie Museum. This hotel is 0.4 mi (0.6 km) from Bialystok Puppet Theater and 0.4 mi (0.7 km) from Podlaska Opera and Orchestra.

Hotel opened in 1953, renovated in 1997. In this mini-hotel 88 rooms, 4 floors.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required
  • Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: Contact the property for details
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, JSB, MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Kitchen
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Taxi booking
Languages Spoken
  • Spanish
  • Russian
  • English
  • Multi-language staff
  • Polish
Parking
  • Parking
  • Parking nearby
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Marta Urbiel, Best Western Hotel Cristal o najstarszym ekskluzywnym hotelu w Białymstoku

Map

Reviews

WiFi
Breakfast
Location
Price
Service
Cleanliness
06.09.2025
I came to eat a delicious Provençal soup and a delicious salad with shrimp. The waiter took the order on the run, offered nothing to drink. I waited 20 min for the soup and didn't get it... during this time the customer who came after me received 2 dishes.... What came out of a delicious dinner was a sense of disappointment and disregard from the staff👎. It's a shame because the food they have is delicious and it's hard to eat better Provençal soup, not only in Bialystok😔😔😔😔 I was 05/09/25. I left not expecting to eat....
06.09.2025
Great place to stay. Room was very large and well equipped. Staff very friendly and helpful. Parking spaces at the rear are so convenient. The jacuzzi and sauna were so relaxing. Centrally located so short walking distance to shops and bars.
03.08.2025
Recommended hotel 😍
27.07.2025
I've try to call them 3 times and each time I' ve spend 30 min on the phone and nobody bothered to answe. Hard to communicate, or make an changes.
14.06.2025
A nothing special hotel, very central and good check-in. Room was a decent size and bathroom clean but a bit on the small side. The curtains were not block out which was not very good when the sun was rising around 4 am. There was also a lot of noise in corridors and from above floors.
05.11.2024
nice hotel very much right in the centre. restaurant was great food was delicious ( very generous though) only room was bit small that I was expecting. room and bathroom were clean, only shower gel was empty. I did not ask for a replacement, so it was OK.
30.09.2024
The hotel is nice and close to the city's pedestrian street. There are many restaurants on the pedestrian street at night, with many choices
18.08.2024
We have paid for 4 start hotel. but what we got was not 4 star at all.
it was +32c outside. AC NOT WORKING.
It was city festival outside. But window does not close properly, it closes only to the point, where mini ventilation still on so you can hear all sound from the city.
its not the cleanest one, many dirty spots on carpet inside
they use cheapest soap instead of shower gel. After using shower and that thing, skin felt really not good
04.08.2024
Great location, easy access to almost everything. The restaurant deserves 5 stars. However, as a professor of management, I would say the management is not competent enough for hospitality business. The parking is an issue. Rather than talking to the city to make a deal at lease about the parking space right in front of the door, the management responded a complaint on parking in almost page length that it was not fault of the hotel. We had an empty shower cap box and a broken one in the other and reported to the front desk, not a word of sorry heard. Why is it so hard to say sorry to the guests and unsatisfied reviews? Apparently more training is needed for the management.

I have to add that we paid the parking ourselves. It is surprising how fast the management responded to unfavorable reviews. Since we paid, we know how little the city charges. That is the very reason I suggested you arrange some deal with the city and give guests directions and parking coupons. Please move your energy to solve the problems not complain about guests didn’t appraise enough for a 4 star hotel did for guests. What do you expect the guests do when we thanked you several times for telling us how to pay parking?
31.07.2024
Best location possible. Great staff. Room was very nice
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Frequently asked questions about Best Western Hotel Cristal

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near ?

The nearest sights are: Great Synagogue (220 m) and Branicki Palace (650 m)

Which room categories are available in the ?

You can book Other, Economy room, Economy Single room, Standard room, Standard room with city view, Standard room with street view, Standard room with view, Standard Single room, Standard Double room, Standard Double room with street view, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Single Family room, Standard Double Family room, Standard Triple Family room, Standard Single room with street view, Standard Single room with view, Standard Double room with city view, Standard Double room with view, Comfort room, Comfort Single room, Comfort Double room, Comfort Double room with street view, Comfort Double room with view, Business room, Business Double room, Business Triple room, Superior room, Superior room with city view, Superior room with view, Superior Single room, Superior Single room with city view, Superior Double room, Superior Double room with city view, Superior Double room with courtyard view, Deluxe room, Deluxe Double room, Junior Suite, Suite, Suite with city view, Suite with view, Single Suite, Double Suite, Triple Suite, Quadruple Suite, Double Suite with street view, Triple Suite with street view, Economy Suite, Superior Suite, Superior Double Suite, Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, Deluxe Single Apartment, Deluxe Triple Apartment, Deluxe Quadruple Apartment, Deluxe Double Apartment, 1 Bedroom Deluxe Double Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Are pets allowed at Hotel Cristal?

Yes, pets are welcome at Hotel Cristal, but we recommend calling ahead to confirm details (e.g., pet size, fees).

What’s the cancellation policy at Hotel Cristal?

The cancellation policy at Hotel Cristal depends on your room type and booking terms.

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