7.8
Good
72 USD
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Cielo Hotel Lusail Qatar in Doha

🌍
Qatar, Doha, Al Tarfa Service Rd
● Center: 14 km
🌞 Beach - 5 km

Rooms described as very large and spacious, with good design, especially the two-room suites. Helpful and professional staff mentioned, including positive recognition of housekeeping, restaurant, and reception personnel like Narjine and a Moroccan lady at reception. Good location for access to Lusail and Doha, close to shopping centers such as Place Vendome. Multiple reviews report unpleasant odors in rooms and issues with cleanliness, including dirty coffee machines, rusty kettles, and unclean furniture. Guest service inconsistencies, including rude behavior from a receptionist named Hafsa and poor housekeeping service requiring multiple requests. Noise disturbance from the bar on the 4th floor affecting rooms on lower floors, making it difficult for guests to rest. Maintenance problems such as broken safety locks, loose tiles, and damaged furniture were noted. Several guests questioned the five-star rating due to service and facility shortcomings.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Junior Suite
Junior Suite
Private bathroom
Beds:
132 USD
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
137 USD
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Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
137 USD
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Executive Suite
Executive Suite
Air conditioning and private bathroom
Beds:
342 USD
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Description

Cielo Hotel Lusail Qatar is a five-star property located 13 km from downtown Doha, offering guests spacious accommodation with room types including Deluxe Double room, Junior Suite, Deluxe Suite, and Executive Suite. The hotel features a rooftop outdoor pool and free parking, with complimentary WiFi throughout the property. Family travelers will find a children’s outdoor pool and a paid kids menu available. Additional facilities include a gym, spa and wellness center, and meeting or banquet rooms. Dining is served at the on-site restaurant. The hotel operates a 24-hour front desk with express check-in and check-out, currency exchange, and lift access. Cleanliness and amenities score 8 out of 10 in guest ratings, reflecting a generally positive experience in these areas.

Location

Situated on Al Tarfa Service Road in Doha, Cielo Hotel Lusail Qatar is conveniently positioned near several shopping centers: only 0.3 km from Place Vendome and 4.3 km from Lagoona Mall. The Doha Golf Club lies 4.9 km away, and the Qatar International Exhibition Center is 7.5 km from the hotel. The nearest public sandy beach, Bahrie Beach, is 8 km distant. Doha International Airport (DOH) is approximately 16-17 km away, making airport access manageable. Katara Cultural Village, a cultural complex with theaters and galleries, is about 4.7 km from the hotel. This location is suitable for travelers looking to explore Lusail and nearby Doha attractions.

Tips

  • Expect to request housekeeping more than once during your stay to ensure room cleanliness.
  • If sensitive to noise, ask for a room away from the 4th floor bar to avoid loud music late into the night.
  • Booking a two-room suite can provide more space, especially when staying with friends or family.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of QAR 729.38 (approx. US$200.01) is charged.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Newspapers
  • Express check-out
Rooms
  • Toiletries
Meals
  • Restaurant
Internet
  • Free Wi-Fi
Parking
  • Free parking
Pool and beach
  • Outdoor pool
Business
  • Conference Hall
Beauty and wellness
  • Spa

The nearest beach is located on the distance of 4560 m. It takes 68 minutes To the beach!

Room virtual tour

Video: A Luxury Hotel in Lusail, Cielo Hotel | Nicki MinaJ of Doha The Explorer

Map

Reviews

Cleanliness
Amenities
Location
Service
02.06.2026 Guest
I had a wonderful stay at Cielo Hotel Doha and would like to express my sincere appreciation to the entire team for their excellent service and hospitality. First, I would like to thank Ms. Iba at the Front Office for her kindness and professionalism during my check-in. Before assigning my room, she kindly offered to show me the room first to ensure that I was comfortable with it. I truly appreciated this thoughtful gesture. Thank you as well for providing me with a room that had a beautiful view, which made my stay even more enjoyable. I would also like to thank the Bellman on the morning shift for being very helpful and attentive throughout my stay. Special thanks to Mr. Saif from the Front Office on the PM shift. I requested a late check-out until 2:00 PM, and although it was not possible, he kindly accommodated my request with a late check-out until 1:30 PM. I truly appreciate his effort and consideration. To the Bellman on the PM shift, thank you for promptly bringing my food delivery to my room. Your assistance was greatly appreciated. I would also like to recognize Ms. Khaoula for her kindness and excellent service. When I requested a coffee cup and saucer, she immediately arranged it for me without hesitation. A very special thank you goes to Mr. Armand, the Duty Manager. He addressed all of my concerns in the room promptly and professionally. His dedication to guest satisfaction is truly impressive and reflects the qualities of an outstanding Duty Manager. Lastly, I would like to thank Mr. Ray from Housekeeping. He is very hardworking, helpful, and always willing to assist whenever needed. Thank you to everyone at Cielo Hotel for making my stay memorable, comfortable, and enjoyable. The excellent service provided by your team made me feel welcomed and valued throughout my visit. I highly recommend Cielo Hotel Doha and look forward to staying again in the future.
24.05.2026 Guest
Cielo hotel was very cleaned room and perfect service.A perfect choice for a comfortable and relaxing stay.
29.04.2026 Islam
I like it
21.03.2026 Guest
Hotel is soo good cleaning staff is nice but there is one lady she work in Recption she name is Hafsa she dont know how to talk with guest she talk to me very bed words she didnt treat me like guest 3 time she cut the call on my face this is 5 star hotal work i try to talk to with manger she say i am the manager there is no manager she shouting on my face I am very upset with this lady even i come reception i was sick she dont like to talk with me this is very bad service..
05.01.2026 Guest
Great hotel, the room was very large, easily enough space for 2 friends. Location is good for Lusail, close to some big shopping centres. Also a good location to travel into Doha.
31.10.2025 Guest
Two star is given mainly because the hotel has all rooms as two room suites and it has a very beautiful design. But the glory ends here. On checking in the room, we were treated with very bad odour, asked the front desk to change the room to non smoking , but they didnt have any, so settled for supposedely less smelly room but had to call the Housekeeping for room freshner. Found only one set of towel and one set of sleeper in a double occupancy room, when asked for a towel, he gave a bathrobe, the explanation was there was shortage as the hotel was fully occupied. Breakfast station had only two staff and they were not at pleased if anything was asked to them, the breakfast menu was not worth at all. The Sofa handles had lot of dirt on them, the carpets were unclean, the tiles were loose in the passage and were making sound while walking on them. The mirror had a big patch, the walls showed seepage and signs of paint coming off. The centre table was cracked, which I showed so that I am not blamed. The The service is poor. On the second day, beach towel was given and one used uncleaned towel was given. Generally never give bad reviews to hotels as the staff does work hard. But here the advise is to stay away unless you really don't have a choice. May be it was very good when it was opened. A 2 star hotel at the best.
25.07.2025 Guest
I went their with my hasband we have passed a good stay we want to thank the staff of the housekeeping, restaurant and the reception especially this helpful tunisian young lady (Narjine) I recommend it
11.07.2025 Averylife
The hotel room was very spacious and beautiful, though a bit dated. The safety lock on the door was also broken, which was a little concerning. It's quite a distance from the subway station, so we had to take an Uber to get there. Interestingly, the subway station itself is right next to a shopping mall.
23.06.2025 Guest
I stayed at Celio Hotel Doha for two nights with another adult and the experience was very bad from the start The room had a strong unpleasant smell and the towel stand was broken Even though we booked for two people there was only one old broken towel in the room The coffee machine and kettle were extremely dirty and rusty inside completely unusable The furniture was old and not maintained and the TV had very few channels At night there was very loud music coming from the bar making it impossible to rest I honestly dont understand how this place is called a five star hotel it did not meet basic expectations The only good thing was the Moroccan lady at the reception she was kind professional and helpful thank you to her But overall I will never come back to this hotel and I do not recommend it to anyone
22.06.2025 Anonymous
The hotel is very nice, the location is good .. the housekeeping was poor .
We had to ask several times before getting it.
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POIs near hotel

attraction
Katara Cultural Village (5 km)
Multiuse complex hosting theaters, galleries, restaurants, and cultural events celebrating Arab heritage.
attraction
Marsa Canal (5 km)
Waterfront area with cafes, restaurants, and recreational spaces along scenic canal.
museum
Yousef Ahmad (5 km)
Museum displaying works and collections related to local cultural heritage and history.
attraction
Lightning Stairs (5 km)
Public staircase with illuminated design creating striking visual effects at night.
attraction
The Pearl-Qatar (5 km)
Luxury artificial island development with residences, shops, and dining on the Persian Gulf.

Frequently asked questions about Cielo Hotel Lusail Qatar

What room types does Cielo Hotel Lusail Qatar offer?

The hotel offers Deluxe Double rooms, Junior Suites, Deluxe Suites, and Executive Suites.

Is there a swimming pool available at this hotel?

Yes, there is an outdoor rooftop pool and a children's outdoor pool.

How far is the hotel from the nearest beach?

The nearest public sandy beach, Bahrie Beach, is 8 km from the hotel.

Are pets allowed at Cielo Hotel Lusail Qatar?

Pets and service animals are not allowed at the hotel.

Does the hotel provide breakfast and is it included in the room price?

Breakfast is served as a Western buffet daily from 07:00 to 10:30, but additional breakfast fees are not included in the room price and must be paid at the property.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 82 USD The best time to book is June 6, with rates starting from 72 USD

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