International Bucharest City Centre Hotel in Bucharest

Rarely have I encountered such a level of carelessness and aggressive behavior from hotel staff. I write this review with regret, but also with a sense of duty to warn other travelers. I booked a room for a foreign client at this hotel, which initially seemed promising: good location, decent prices, and seemingly acceptable services. The reality turned out to be completely different. On the last day of the stay, my client was accused of consuming minibar products worth approximately 25 euros. This wouldn’t be unusual if the accusation had any actual basis. However, the lady at the reception, utterly lacking in courtesy and professionalism, created an absurd scene, refusing to listen to any explanations, speaking only in Romanian (despite addressing a foreign guest), and even threatening to call the police. Despite my efforts to resolve the situation calmly and reasonably, we were met with disdain. We ended up paying the amount just to avoid further conflict, but the experience left a bitter taste. The staff’s behavior reflects not only a complete lack of professional training but also a hostile attitude toward guests. A self-respecting hotel would never employ people like this. I strongly advise you to avoid this place. If you’re looking for a pleasant experience in Bucharest, look elsewhere. Here, you risk not only your money but also your dignity.