Crowne Plaza - Congress Hotel, an IHG Hotel in Ufa

Very otvrotitelno Hamam, I was not very happy. Agreed to come with his wife, called and spoke with the Manager, day 3 times was interested in everything is fine, everything is in force, told everything is fine. Chose the service For two. Went to the Hammam, began to relax to relax, and then out of nowhere runs into Tarzan with long hair? I'm in shock, Like someone was looking for and neither got there. And then even more interesting. We my wife and I celebrated an anniversary, bought a bottle of champagne, drank, enjoyed, and then we were invited in for a massage, after the massage has gone back to the Hammam, where we waited for our champagne. I opened the door and there ? foreign men, who sits, who stands, and the bearded mujahedin?? we were in shock. Then began to Express their dissatisfaction. We were not warned that someone else with a need will be there! I chose the service for two! Then I went to the sauna, have decided to leave this place. More desire to stay was not. The whole evening was ruined. In the sauna, hung some gloves, hung to dry, just awful, even socks would be hung! Wrote my frustration in the book of complaints. Shocking service! Will not go there anymore and I advise everyone not to go, and not know that you can attach. In the end, unfinished champagne! Night is ruined! Next, I will complain in all instances!
Adding further, the administration of Sheraton the next day he called again, apologized, and offered free re-attend the course for two. Well agreed, already the attitude was completely different. Satisfied. Thank you. But still the wounds in the soul remains.

Very otvrotitelno Hamam, I was not very happy. Agreed to come with his wife, called and spoke with the Manager, day 3 times was interested in everything is fine, everything is in force, told everything is fine. Chose the service For two. Went to the Hammam, began to relax to relax, and then out of nowhere runs into Tarzan with long hair? I'm in shock, Like someone was looking for and neither got there. And then even more interesting. We my wife and I celebrated an anniversary, bought a bottle of champagne, drank, enjoyed, and then we were invited in for a massage, after the massage has gone back to the Hammam, where we waited for our champagne. I opened the door and there ? foreign men, who sits, who stands, and the bearded mujahedin?? we were in shock. Then began to Express their dissatisfaction. We were not warned that someone else with a need will be there! I chose the service for two! Then I went to the sauna, have decided to leave this place. More desire to stay was not. The whole evening was ruined. In the sauna, hung some gloves, hung to dry, just awful, even socks would be hung! Wrote my frustration in the book of complaints. Shocking service! Will not go there anymore and I advise everyone not to go, and not know that you can attach. In the end, unfinished champagne! Night is ruined! Next, I will complain in all instances!