Golden Hotel in Pyatigorsk

First time in the history of my travel life is not settled in advance zabroniony room. Arrived at 5 am, we were allowed to leave things, went out for coffee on the 6th floor. Elevator arrived, he produced girls not causing doubts in professional work appearance. In thunders cafe music, karaoke broadcasts of "the glass of vodka on the table" (for men entrance 400 RUB, for girls - free), sleeps on the couch waiter. This, for a moment, a place where the breakfasts are held. We have a room without Breakfast, what is happening there, does not concern us. Back in 13 hours, we announce that check in is only from 14:00 offer to pay early check-in. Show a printout of the reservation, where check-in from 12.00, we ask, when the rules changed. "Yesterday, the leadership changed". Insisted that an agreement on the time of settlement must be followed. Okay, spent a certain portion of nerve cells, and by 13:39 we were given the keys of the 52 rooms. He is in the side of the building, 2 walls - the glass, no vents, respectively, the room is hot. Well, perhaps there's air conditioning would have saved. The room itself - with whipped ragged walls sometimes the plaster, the missing parts of the floor, stains on the ceiling. All this you can close your eyes, but the room is the hum of the ventilation system. Understand that to sleep with such noise will not work. Then start bickering with the receptionist, who claims that the noise is not very audible, but the ventilation, if anything, can be turned off. Yeah, turn off the ventilation the whole hotel and to suffocate the room with 2 glass walls without vents. Runs 40 minutes, the nerve cells in a good to spend such volumes, his wife calls in service, through which he booked the room, those associated with the hotel. As a result, we offer a room with Breakfast with extra charge of 800 RUB per night (booked for 1 500 rubles). Refuse because to pay for something that the hotel cannot provide the booked normal room, no desire, and to deal with this property - have too. Knock back the money for the stay and happy to leave. Yes, in addition to all of the above very pleased with the approval of the receptionist, there is Wi-Fi, we just do not know how to use the equipment. It is not the word "all" nor in the room nor in the lobby (tried with tablet and phone) in the corridor WiFi is very weak, but was.