Hotel Tatra in Bratislava

At first glance, Hotel Tatra appeared to be a very nice, tidy, and welcoming establishment. However, during our stay, some issues arose that didn't fully satisfy us.

We were a group of 13 and stayed in two quadruple rooms (apartments), a triple room (ours, room 433), and a double room (room 501), from January 12th to 16th. Guests in the quadruple rooms were very satisfied with the cleanliness, which was always impeccable and maintained daily. In contrast, we encountered several cleanliness issues in the triple and double rooms.

In particular, some towels were stained or had lint and had a strong, decidedly unpleasant smell of bleach. Furthermore, the sheets were never changed during our entire stay, whereas in other hotels we've stayed in the past, they were changed every night. The cleanliness of the furniture also left much to be desired, as there was a lot of dust.

We're highlighting these issues constructively, especially since the apartments are located in a different part of the hotel (on the left), while the double and triple rooms are on the right. This suggests there may be a difference in the cleaning staff, which is why we believe an in-depth analysis would be helpful in improving the service provided.

The breakfast is very varied and overall good. However, the fruit seemed a bit bland and unfresh, and the desserts weren't particularly to our liking. Despite this, the buffet was still very comprehensive.

The aspect that definitely improved our experience was the reception staff. The staff were all extremely kind, especially Sara and Adam, who were extremely helpful and professional. They helped us tremendously in organizing an itinerary for a day trip to Budapest and even took care of printing tickets for us. Truly excellent and always with a smile.

In conclusion, the hotel has great potential, but we believe that greater attention to uniform cleanliness across all rooms could make a big difference in the overall guest experience.

Lovely hotel! Rooms spotless, great location, really helpful staff and lovely breakfast!

Breakfast was plentiful and varied. Spotless cleanliness. Good location between the historic center and the station.

Nice hotel near the historic Old Town. Great breakfast.

Good stay. I’ll come back.

Perfect location, very close to the city center.
The room was spacious and with a nice view of the city.

We travelled with 2 kids. The room was big enough and gave us 3 beds plus small cot bed for the 1 year old which was a huge help. Room was very clean, hotel very nice for a city break, had a parking and close to the castle and presidential palace. We were very pleased. Food was good too.

Hotel is next to President palace in the city of Bratislava. Hotel is old fashion but big, I got 325 corner room. The TV in room doesnt work also net was extremly slowly. I reported it tu hotel but only I am y sorry its today all hotel problem. In bif hotel chain is not working TV cause for new room or high compensation on level min 25% of hotel room price. Materas are very poor and bed noisy. Breakfad are for my suprise bed, otherwise its training hotel for students for have to tolerant my recomendation is sent teachers tu Dubai to check how to do in serving besuse this is not added value for that students in serving and presentstion of food but old fashion Slovak standards, otherwise food was fresh and tasty.

My room was very small but also comfortable, and it had a great view of the city. The hotel is close to the city centre on foot, and there are shops, cafes and restaurants nearby.

Great little hotel just outside the old town district. The staff were helpful, the room was very clean and looked quite modern. Plenty of shops nearby, and a short walk to all the main city attractions. As a solo traveller on a budget, this was perfect.