Hotel Katrca 1905 in Ljubljana

The services were good overall, and the room was clean and comfortable. However, there was an issue with the breakfast schedule. The flyer at the entrance displayed a specific starting time, but we were later told that breakfast actually starts one hour later than what was advertised. Not to mention that on the same flyer the reception should have been open, but it was not. Because of this, I couldn’t use the breakfast service in one morning, even though I had paid for it. Additionally, despite the heater being turned on non-stop it was still cold in the room and in the last night the heater was completely cold.

Was off to a rocky start. The room configuration made half the bed inaccessible. Hotel was sold out so when spoke to owner by phone and she did not care just told us that we would be charged. Another owner came to show us that is was possible to split the beds past the steel beam. Still had to step over the beam every time. Once reconfigured it was acceptable but not enjoyable

Uncomfortable hotel accommodation, the room smelled of sewer, the TV didn't work, the pillow smelled bad

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via ******* (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy