Novotel Ambassador Seoul Dongdaemun Hotels & Residences in Seoul
✅ Excellent location near Dongdaemun Design Plaza and multiple subway lines, making city navigation easy ✅ Modern, clean rooms with good amenities and a spacious feel compared to similar price hotels ✅ Friendly and helpful staff, especially noted by long-staying guests and Chinese visitors ✅ Convenient access to nearby shopping malls, markets, and food options, including late-night eateries ✅ Facilities include a swimming pool, gym, sauna, and business center ❌ Housekeeping issues reported, including delayed or incomplete room cleaning and stained linens ❌ Some rooms described as small, with noisy appliances disrupting quiet hours ❌ Mixed reviews on service quality, with some guests unhappy about strict cancellation policies and club services ❌ Certain package deals, such as tours to Petite France, considered inconvenient and non-refundable ❌ Some travelers felt the hotel’s 5-star rating was overstated, likening it more to a 4-star property
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Description
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a modern 5-star property built in 2018, offering 523 rooms including Standard Double, Superior, Deluxe Residence, and Premier Suites. The hotel provides essential amenities such as free Wi-Fi, heating, air conditioning, and paid laundry and dry cleaning services. Guests will find a restaurant with buffet options, a bar, a fitness center, sauna, swimming pool, and children’s playground on site. The hotel does not allow pets and requires guests to be at least 20 years old to check in. Check-in begins at 15:00 and checkout is by noon. With a clean rating of 9/10 and an overall guest rating of 8.9/10, it is a solid option for travelers seeking comfort and convenience in Seoul.
Location
Located at 238 Euljiro in Seoul, the hotel is within walking distance of Dongdaemun Design Plaza, night markets, and several subway lines, including Dongdaemun History & Culture Park Station (lines 2, 3, 4, 5) about 5-8 minutes away on foot. Nearby shopping includes Hyundai Outlet, Doosan Tower, and Gwangjang Market, plus numerous restaurants across the street. Myeongdong is reachable by three stops on Line 2, and the airport limousine bus stop is just 1-2 minutes from the hotel. The city center can be easily accessed from here, making it convenient for first-time visitors and shoppers.
Tips
- If you require daily room cleaning, clarify housekeeping procedures at check-in due to mixed reviews.
- For those planning day trips, avoid non-refundable package deals like the Petite France tour.
- Use the nearby subway lines and airport limousine bus for convenient transportation around Seoul.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, American, Asian Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 20 years old
- Paying at the hotel: DinersClub, AmericanExpress, JSB, UnionPay, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Room service
- Smoke Detector
- TV
- Minibar
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Multi-language staff
- Sun Deck
- Parking
- Free parking nearby
- Swimming pool
- Seasonal outdoor swimming pool
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Sauna
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Pets Not Allowed
Street view
Video: СЕУЛ| НЕ БЫЛА В КОРЕЕ 12 лет| Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Map
Reviews
The photo is of a cafe in a shopping area near Dongdaemun. This hotel isn't far from Dongdaemun.
Cleanliness: The sheets weren't clean. On the first day, there were hairs, and they did change them immediately. However, when I came back after going out on the second day, I found they had changed the sheets again, and there was a large stain on them.
Environment: The environment was pretty good.
Service: After booking, I read some reviews and wanted to cancel because they were so bad. Within just a few minutes, they absolutely refused to let me cancel. After a long argument, I ended up staying, and it was even worse than I expected. The negative reviews aren't isolated incidents; they're the norm for this hotel. Avoid at all costs!
Shopping: Hyundai Outlet, DDP Market (closed during Chinese New Year), Doosan Tower, Gwangjang Market, Lotte FITIN.
Food: Dozens of restaurants in the alley across the street.
Cosmetics: Olive Young is diagonally opposite.
Myeongdong: Three stops on Line 2.
Gangnam: A few stops from Dongguk University Station on Line 5.
Hongdae: Reachable within half an hour!
POIs near hotel
Frequently asked questions about Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Are pets allowed at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Pets are not allowed at this property.
What types of rooms are available at the hotel?
The hotel offers Standard Double room, Superior room, Superior Triple room, Superior Family room, Superior Double room, Deluxe Residence Triple room, Deluxe Residence Double room, 1 Bedroom Premier Residence Double room, Executive Double room with city view, Premier Double Suite, and Residence Double Studio.
Is breakfast included, and what are the breakfast options?
Breakfast is served as a Western, American, and Asian buffet daily from 06:30 to 10:00. Additional breakfast fees are not included in the total price and must be paid at the property.
How close is the hotel to public transportation?
The hotel is about a 5 to 8-minute walk from Dongdaemun History & Culture Park Station, which serves multiple subway lines (2, 3, 4, 5). The airport limousine bus stop is 1 to 2 minutes away.
What should I know about the hotel’s cleaning services?
Some guests have reported delayed or incomplete room cleaning, including instances where housekeeping did not enter rooms marked 'do not disturb' and issues with linen cleanliness.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 283 USD The best time to book is June 11, with rates starting from 273 USD





















































































































