Bahiazul Resort Fuerteventura

This resort has good and bad features. We certainly enjoyed our holiday but it was not the wow we were expecting and the “5 star” standard is not the same to comparable hotels on other Canary Islands. The biggest disappointment for our family was the pool area. The palm tree in the centre which is featured on all social media posts (unless you have the different type of villa which has a hot tub by the pool) was missing. It was replaced a dirty tub with dead sticks in it. It looked dreadful. If the tree had died I understand it can’t be immediately replaced but I’m sure a nicer replacement could have been found without much effort. I did call reception immediately and was told we could not move villas. Since emailing my disappointment the hotel have referred me to their website stating the trees and plants around the pool are not listed features so don’t book thinking you’ll definitely get them. Another disappointment of the pool was a green dirt line around the waters edge on the whole pool. I rubbed part of it off on arrival with a cloth which meant it was lack of cleaning rather than staining. Even on the day our pool was cleaned it remained. A similar orange line was around the hot tub which also wiped off. Both looked unpleasant. Rooms and pools are only cleaned every 4th day. I felt this was poor considering the cost of the holiday. I would have expected every second day. I echo what other guests have said about poor maintenance. The whole villa needed redecorating. Cracked tiles and paint damage throughout. The bathrooms were also very old and desperately needed refreshing. It is also important to note that the whole bedroom/en-suite is open plan in bedroom 2 and 3 so you can’t even shut the door to go to the loo! My teenagers sharing a room were not impressed! On a positive, the beds were very comfortable and the kitchen is well stocked. The villa was spacious and cool. The staff were all lovely and friendly and helpful. The food was extremely good and varied and we’re pleased to have chosen half board. In summary, I believe the resort has deteriorated since last year (based on the reviews I read before booking) and needs some investment and is not 5 star. We have previously stayed at Baobab Suites in Tenerife which I highly recommend. We would not return to Bahiazul.

Villa: Club with Heated pool Time of stay: Christmas Location: at least 45 mins walk to nearest town & restaurants. 2 large supermarkets 5 mins away. Unfortunately our villa selection was very tired & outdated internally. Very spacious but the whole villa & pool area is well overdue a renovation. Internally very different to pictures seen on Instagram & holiday company website. The heated pool we paid extra for means it’s 26 deg. This is still cold especially in December & the sun was never on the pool. WIFI didn’t connect in child’s bedroom. Bedrooms are not connected which means when staying with children you have to sleep with all patio doors unlocked so they are able to get into the main living area & you if there was a problem. But this is straight out to the pool area. This is a security & health /safety risk. Buffet good selection at breakfast. Evening meal was generally good by buffet standards. Staff are exceptional. Christmas Day restaurant was decorated lovely & staff worked very hard. We paid extra for 140 euros each incl child for Christmas Day. There wasn’t any thing like an English traditional option of a Christmas dinner. It was disappointing for the amount of money paid. Taxi to corralejo is Approx 8 euro. It is far to walk at least 45 mins & wouldn’t fancy it in the heat or at night. 2 large supermarkets close by good value. Hotel externally very well maintained. Unfortunately our villa just didn’t live up to money paid, expectations & Christmas Day was a disappointment.

We stayed here for Christmas. We had to be moved after first day as terrible smell coming from the shower drains and kitchen walls were damp with paint coming off the walls! Staff were quick to move us to another villa 6 5 but although better it badly needs an upgrade! Although master bedroom was fine the other two were musty and not aired for awhile. The staff here are fantastic and the grounds are very clean it’s such a pity that the villas itself let it down.