Hôtel Alpes & Lac in Neuchatel
✅ Guests frequently praise the beautiful lake views and balcony access, describing them as 'fantastic' and 'amazing'. ✅ The hotel's location next to the train station is highlighted as exceptionally convenient for travelers. ✅ Cleanliness and friendly, helpful staff are often mentioned, with service rated 9/10 overall. ✅ Breakfast receives positive remarks for quality and variety, though it is not included in the room rate. ✅ Spacious rooms and suites in the annex with large windows provide comfortable accommodations. ❌ Noise from the train station and street side rooms is a recurring complaint, with some describing it as 'incredibly loud' and disruptive to sleep. ❌ Several reviews mention ongoing construction noise affecting the terrace and outdoor areas during the day. ❌ Breakfast options are limited for vegetarians, causing dissatisfaction for some guests. ❌ The hotel lacks air conditioning, which could be uncomfortable during hot weather. ❌ Some guests find the dining room service slow and understaffed, particularly during busy periods.
Rooms and prices
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Description
Hôtel Alpes & Lac is a 3-star hotel established in 1872 and renovated in 2006, located in Neuchatel, Switzerland. It offers a range of room types including standard singles and doubles, suites, and rooms with various views such as city, lake, water, street, and balconies. Guests appreciate the hotel's cleanliness (rated 9/10) and service quality (rated 9/10). Facilities include an on-site restaurant, bar, free parking, WiFi, and a 24-hour front desk. The hotel features a terrace overlooking the lake and provides amenities like heating, luggage storage, and a safety deposit box. Rooms vary from basic to spacious suites, some with balconies and lake views. While breakfast is available, it is not included in the room price and has received mixed feedback, especially from vegetarian guests. Pets are not allowed, and the main guest must be at least 18 years old. This hotel is noted for its convenient location and lake views, although some rooms face the train station and street, which can be noisy.
Location
Hôtel Alpes & Lac is situated at Place de La Gare 2, directly opposite Neuchatel’s main train station. This prime location ensures easy access to public transport and is only about 570 meters from the Jeunes-Rives beach. The hotel is roughly 106 km from Geneva Airport (GVA). Nearby dining options include Restaurant Mei-Jing at 12 meters, Ekai Sushi 110 meters away, and Casino de Neuchâtel restaurant at 258 meters. The hotel is about a 10-minute walk from Neuchatel’s town center, and guests receive a free travel ticket for the Neuchatel canton, simplifying exploration without walking. Despite proximity to the station, rooms facing the lake offer quieter stays and scenic views.
Tips
- Book a room with a lake view or balcony to avoid noise from the train station and street.
- Consider bringing your own vegetarian snacks or confirming breakfast options if you have dietary restrictions.
- Use the free travel ticket provided by the hotel to explore Neuchatel canton without needing a car.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, DinersClub, AmericanExpress, UnionPay, MasterCard, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Ticket assistance
- Terrace
- Non-smoking rooms
- Safe-deposit box
- Luggage storage
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Free Wi-Fi
- German
- English
- French
- Portuguese
- Tour assistance
- Hiking
- Parking
- Free parking nearby
- Free Parking on Premises
- Garage
- Fax and copy machine
- Meeting and presentation facilities
- Pets Not Allowed
The nearest beach is located on the distance of 570 m. It takes 9 minutes To the beach!
Street view
Video: Hôtel Alpes & Lac, Neuchâtel, Switzerland
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hôtel Alpes & Lac
Are pets allowed at Hôtel Alpes & Lac?
Pets are not allowed at this hotel.
Is breakfast included in the room price?
Breakfast is not included in the room price and must be paid separately at the property.
What types of rooms are available at Hôtel Alpes & Lac?
Room types include Run of House; Standard room; Standard room with city, lake, water, street or partial view; Standard Single and Double rooms; rooms with balconies; Quadruple rooms with lake view; Suites including Single and Double Suites.
How close is the hotel to the train station and local attractions?
The hotel is directly opposite Neuchatel’s main train station and about a 10-minute walk from the town center. Jeunes-Rives beach is 570 meters away.
Does the hotel provide free parking?
Yes, free parking is available on site.








































































