8.5
Excellent
222 USD
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Hôtel Alpes & Lac in Neuchatel

🌍
Switzerland, Neuchatel, Place de La Gare 2
● Center: 620 m
🌞 Beach - 9 min

Guests frequently praise the beautiful lake views and balcony access, describing them as 'fantastic' and 'amazing'. The hotel's location next to the train station is highlighted as exceptionally convenient for travelers. Cleanliness and friendly, helpful staff are often mentioned, with service rated 9/10 overall. Breakfast receives positive remarks for quality and variety, though it is not included in the room rate. Spacious rooms and suites in the annex with large windows provide comfortable accommodations. Noise from the train station and street side rooms is a recurring complaint, with some describing it as 'incredibly loud' and disruptive to sleep. Several reviews mention ongoing construction noise affecting the terrace and outdoor areas during the day. Breakfast options are limited for vegetarians, causing dissatisfaction for some guests. The hotel lacks air conditioning, which could be uncomfortable during hot weather. Some guests find the dining room service slow and understaffed, particularly during busy periods.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double room with city view
Standard Double room with city view
Wireless internet and private bathroom
Beds:
240 USD
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Standard Single room with lake view
Standard Single room with lake view
Wireless internet and private bathroom
Beds:
251 USD
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Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
255 USD
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Standard Double room with lake view
Standard Double room with lake view
Wireless internet, air conditioning and private bathroom
Beds:
269 USD
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Standard Double room with street view
Standard Double room with street view
Air conditioning and private bathroom
Beds:
274 USD
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Double Suite
Double Suite
Private bathroom
Beds:
343 USD
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Run of House
Run of House
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Standard room
Standard room
Wireless internet and private bathroom
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Standard room with city view
Standard room with city view
Wireless internet and private bathroom
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Standard room with lake view
Standard room with lake view
Wireless internet and private bathroom
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Standard room with water view
Standard room with water view
Wireless internet and private bathroom
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Standard room with view
Standard room with view
Wireless internet and private bathroom
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Standard Single room
Standard Single room
Wireless internet and private bathroom
Beds:
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Standard Single room with water view
Standard Single room with water view
Private bathroom
Beds:
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Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
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Standard Double room with balcony and with lake view
Standard Double room with balcony and with lake view
Wireless internet and private bathroom
Beds:
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Standard Double room with partial view
Standard Double room with partial view
Private bathroom
Beds:
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Standard Quadruple room with lake view
4 x
Standard Quadruple room with lake view
Private bathroom
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Standard Quadruple room with balcony and with lake view
4 x
Standard Quadruple room with balcony and with lake view
Private bathroom
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Suite
Suite
Wireless internet, air conditioning and private bathroom
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Single Suite
Single Suite
Private bathroom
Beds:
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More rooms

Description

Hôtel Alpes & Lac is a 3-star hotel established in 1872 and renovated in 2006, located in Neuchatel, Switzerland. It offers a range of room types including standard singles and doubles, suites, and rooms with various views such as city, lake, water, street, and balconies. Guests appreciate the hotel's cleanliness (rated 9/10) and service quality (rated 9/10). Facilities include an on-site restaurant, bar, free parking, WiFi, and a 24-hour front desk. The hotel features a terrace overlooking the lake and provides amenities like heating, luggage storage, and a safety deposit box. Rooms vary from basic to spacious suites, some with balconies and lake views. While breakfast is available, it is not included in the room price and has received mixed feedback, especially from vegetarian guests. Pets are not allowed, and the main guest must be at least 18 years old. This hotel is noted for its convenient location and lake views, although some rooms face the train station and street, which can be noisy.

Location

Hôtel Alpes & Lac is situated at Place de La Gare 2, directly opposite Neuchatel’s main train station. This prime location ensures easy access to public transport and is only about 570 meters from the Jeunes-Rives beach. The hotel is roughly 106 km from Geneva Airport (GVA). Nearby dining options include Restaurant Mei-Jing at 12 meters, Ekai Sushi 110 meters away, and Casino de Neuchâtel restaurant at 258 meters. The hotel is about a 10-minute walk from Neuchatel’s town center, and guests receive a free travel ticket for the Neuchatel canton, simplifying exploration without walking. Despite proximity to the station, rooms facing the lake offer quieter stays and scenic views.

Tips

  • Book a room with a lake view or balcony to avoid noise from the train station and street.
  • Consider bringing your own vegetarian snacks or confirming breakfast options if you have dietary restrictions.
  • Use the free travel ticket provided by the hotel to explore Neuchatel canton without needing a car.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Continental Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, DinersClub, AmericanExpress, UnionPay, MasterCard, JSB
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Terrace
Rooms
  • Non-smoking rooms
Services and amenities
  • Safe-deposit box
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Vending machine
Internet
  • Free Wi-Fi
Languages Spoken
  • German
  • English
  • French
  • Portuguese
Tourist services
  • Tour assistance
Recreation
  • Hiking
Parking
  • Parking
  • Free parking nearby
  • Free Parking on Premises
  • Garage
Business
  • Fax and copy machine
  • Meeting and presentation facilities
Pets
  • Pets Not Allowed

The nearest beach is located on the distance of 570 m. It takes 9 minutes To the beach!

Street view

Video: Hôtel Alpes & Lac, Neuchâtel, Switzerland

Map

Reviews

Cleanliness
Amenities
Location
Service
28.02.2026 Lea
Such a beautiful hotel just across the train station. I got a room with a fantastic view. Breakfast was nuce too.
15.01.2026 Michael
Nice hotel, comfy bed, lovely shower, beside train station
08.01.2026 Alexander
Charming, convenient with beautiful views of the lake and town. Will stay here time and time again.
29.10.2025 Sonja
Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.
24.10.2025 Paul
Very nice hotel with a great view, but construction noise was an issue during the day.
08.10.2025 Vasiliki
Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.
22.09.2025 Chandrajit
As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.
20.08.2025 Adam
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
18.07.2025 Olivia
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
06.07.2025 Rene
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
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POIs near hotel

monument
1st March Statue (7 min)
The 1st March Statue commemorates a historic date important to Neuchâtel’s regional identity.
museum
Museum of Ethnography (1.3 km)
The Museum of Ethnography in Neuchâtel showcases cultural artifacts from around the world with permanent and temporary exhibits.
artwork
Stromatolites (2.6 km)
Historic monument featuring fossilized microbial structures known as stromatolites.
memorial
Maurice Bavaud Memorial (2.7 km)
Limestone stele honoring Maurice Bavaud, who attempted to assassinate Hitler in 1938 and was executed in 1941.
castle
Château de Peseux (53 min)
Château de Peseux is a historic castle located near Neuchâtel, reflecting regional medieval architecture.

Cafe and Restaurants near hotel

restaurant
Restaurant Mei-Jing (0 min)
place de la Gare 2, 2000 Neuchâtel
restaurant
Restaurant Ekai Sushi (2 min)
Espace de l'Europe 3, 2000 Neuchâtel
restaurant
Restaurant «Casino de Neuchâtel» (4 min)
Fbg du Lac 14, 2000 Neuchâtel

Frequently asked questions about Hôtel Alpes & Lac

Are pets allowed at Hôtel Alpes & Lac?

Pets are not allowed at this hotel.

Is breakfast included in the room price?

Breakfast is not included in the room price and must be paid separately at the property.

What types of rooms are available at Hôtel Alpes & Lac?

Room types include Run of House; Standard room; Standard room with city, lake, water, street or partial view; Standard Single and Double rooms; rooms with balconies; Quadruple rooms with lake view; Suites including Single and Double Suites.

How close is the hotel to the train station and local attractions?

The hotel is directly opposite Neuchatel’s main train station and about a 10-minute walk from the town center. Jeunes-Rives beach is 570 meters away.

Does the hotel provide free parking?

Yes, free parking is available on site.

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