Kekik Apart Otel in Cesme

My husband and I booked a room at Dantela Butik Hotel in Çeşme based on the high ratings (9+) and positive reviews on Booking.com. What we encountered was absolutely disgraceful.

We arrived late on the night of July 19th after a long flight, expecting a clean, welcoming room. Instead, the room looked like it had just been used by someone else – hair all over the floor and bed, wet and dirty towels thrown around, and dust everywhere. The place felt filthy, neglected, and completely unprepared for guests.

We were shocked and immediately asked for a refund. And yes, we did get our money back – but not because the hotel staff tried to fix the issue or even apologized. Instead, they responded with complete arrogance and indifference.

No alternative room, no effort to make things right..

We had to leave in the middle of the night, exhausted, and spent the rest of the night searching for another hotel. Thankfully, we eventually found a clean place with kind and respectful people – the complete opposite of Dantela Butik Hotel.

I feel completely misled by the rating and reviews. This place does NOT deserve 9+ ratings. The service is unprofessional, the cleanliness is unacceptable, and the attitude of the staff is appalling.

Booking.com should seriously reconsider continuing to list this hotel.
I strongly warn others – don’t be fooled by the ratings. AVOID this hotel.