May Thermal Resort Spa Hotel

I didnt listen to the poor reviews because it looked like a decent hotel. Yet i wish i did and never came. They made me wait at the reception for hours even though i was on time and already had booked my room. After this i went to my room and i wasnt cleaned. It was exactly how the last visitors left it, sheets on the floor, ear cleaners on the counter. I asked them to clean it, they didn’t. I asked another time, and decided to swim in the meantime and they still didn’t clean. I was wet and wanted a shower, but not in a dirty room. They only get to clean after i started getting mad and almost left. I checked the room afterwards and i didnt even get my shampoo. This everything happened while i was almost missing my dinner, which was nothing special either for a “5 star hotel”.

Cleanining is very poor. Rooms and pools are very dirty. Food is average. Staff attitude is not polite and they dont care about guests.

Please! Please! I DEFINITELY RECOMMEND! A DIRTY, UNMAINTAINED AND INFLUENCED PLACE. I wouldn't expect anything like this from such a big hotel. The iron columns on the pool are rusted, the ventilation pipes are not rusty, the basic principle in spas is hygiene. I trusted the website to book a decent place for my family but it was a complete disappointment.