Cadence Design Hotel in Ankara

Pillows were smelly as if they were in toilets! not hygienic at all.

It is not a family hotel. You may feel uncomfortable. I don’t understand that this hotel has five stars. I am sorry, I can’t recommend this hotel for anybody.

Very bad, food bad room bad staff, attitude no English only Turkish, u want to to speak ok u don't we doesn't care about you at all,
Really it was a bad experience, and no respect, coz this place not for family, only for in and out .

Air conditioning barely worked and room wasn’t cleaned for 4 days. Only had a small window and one dim light by the bed. Breakfast and the Internet were disappointing compared to other places. However, staff were really polite and kind.

This hotel has nothing to do with design or art. The entrance has random trash scattered and construction wires inside the reception area. Entire entrance and hotel hallways smell of cheap ******* and cigarette smoke. Amateur receptionist, Selçuk could not understand or speak English. The night I checked in, no Wifi in the entire hotel. I have a brand new iPhone and MacBook, the hotel modem had to be reset for a connection. I stayed in room 303. The first thing I noticed was short black hairs on the bed pillows! Disgusting red stains on the carpet which was soggy. The bed & pillows are so old it was like a grandmothers lumpy old abandoned room. The curtains are not long enough to block out the morning light, they are just colored grey, not blackout. The walls are very thin, all night I could hear other guests walking in the hall and having drunken fun in their rooms. I could clearly hear a full-conversation between two young people in the next door room or hall at 3:30am. No privacy as far as sound is concerned. The wallpaper in the room is bubbling and peeling off. Missing lightbulbs in the room. Someone drew on half of the bed frame with lipstick and the carpet is stained with blood or some other red liquid. It’s a nightmare hotel room. Cracks in the ceiling paint above the bed. They promised me that I would be satisfied with the renovated room but this is a real disgusting place. I did not feel safe in the room, I locked the door and put a suitcase behind it just in case since I kept hearing footsteps outside the door and the noises in the nearby rooms. Unclean, unsafe feeling and zero privacy at Candence Hotel. Not a good place for families with children. I would label this as an ‘R’ rated hotel. You can hear the next door couples from 1:00am until 5:00am constantly going at it and very clearly even hear the bed slamming against the walls. Big mistake listening to their ‘newly renovated’ lies. Disgusting place maybe ok for heavy drug users or homeless bums. Tattered ripped up towels and sheets not even a bum would consider worth it.

This place is not suitable for human habitation even for one night. If you have to choose between open sky and this hotel, my advice would be to stay under open sky but not this hotel. Everything here is worst except the location and just one female staff. Broken light bulbs are not replaced. AC doesn't work, curtains give bad smells, bed is very bad and bathroom filthy enough to not use. Furniture and fittings are much old, as were bought from scrap or bit pazari. You enter the hotel feeling like you are a criminal who has been left among some savages in a dirty place to be punished for a sin or crime that you never commit.

Definitely wouldn't recommend it. With small children, always a bad hotel, it's enough to give customers a smoking room. Breakfast is passable. The design is made in the name of something, but basic accommodation services are very weak. Our room was not cleaned well. They had to let them use the bathroom. All the ones complaining at the reception we also didn't even give a serious answer. Customer orientation have zero interest. Other alternatives to evaluate the best choice.