Royal Milano Hotel in Van

Though it is comforting and lovely, it didint give us what we expect as a 4 star hotel.
The receptionist had poor communication skills and didnt even bother themselves to listen to our problems. I have to say that only one of the workers really helped us among those many others.
Dont forget to check your room exactly as they promised. we were expecting a room with 3 beds, but only 2 was supplied and the 3rd one was guest bed (you can see in the pics)!!
Breakfast is good, though, it is mostly different types of cheese.
Rooms are tidy with nice couches. but cleaning is not happening most often around here!
But again, workers (especially receptionists) really do have poor communication skills and behavior and need to work on that!
The cleaning crew were just there for fun! Didnt see them working at all. our room were never cleaned during our 3 day stay.
It seems like you will never find someone responsible at all in this hotel! They all pass you to each other!
Internet Sucks! it really do. you should forget about it at all.