We went to Ramada Hotel as a family for a weekend break in November. The pool was closed on Saturday, they said it would be cleaned, then they said it would open on Sunday. There was no change on Sunday either, there was no cleaning or maintenance for 2 days. We chose Ramada because we could use the pool with our children, but we had to leave the hotel without taking advantage of its facilities.

The price you pay for the quality you get is not okay. The guy behind the counter told us that we would get breakfast at our room which seemed weird at first but okay sure we thought. In the end it costed us an extra 1280 liras. He did not bother to tell us even after we asked him twice beforehand on different occasions. The same guy, unfortunately I don’t remember his name, also seemed not trustworthy. He did not gave the amount of Liras he should have when I was exchanging from euros. The screen was showing an exchange rate and he said: “yea.. it’s not updates correctly”. So why was the same amount there still on the screen when I left?

The breakfast we got was mediocre at best but was priced as if we were dining in one of the more luxurious neighbourhoods in Istanbul. We stayed for three nights and the room was very noisy because the balconydoor wouldn’t close properly.

Conluding: there are better locations in Tekirdag for a way better price.

No hot water !!! The hotel is not enough clean. The water in the pools is dirty. The service is poor. Sauna is not working. The breakfast was OK.
I stayed 3 days and is was impossible to take shower.

I had initially very good impressions of the hotel but that quickly changed.
I’ve been to lots of 5 stars hotels around the world, it was my first stay in one of the Ramada group.
Initial impressions: beautiful hotel, upper class for the region it is located in. Nice pool, beautiful panorama view, clean lobby, friendly staff. We had a friendly and quickly nightly check in (3:am due to delayed flights). Unfortunately and like with so many hotels in Turkey the details started showing that the appearance to the outside and reality are different.
The water from the sink just stinks. You have to shower and wash your face in water that smells. Make sure to not drink any to avoid getting sick. I have experienced this before in Turkey but in 2024 and especially in a 5 star hotel this is unacceptable. Breakfast is the same everyday no variation at all during a 7 day period. In the breakfast are the floor was dirty. Under the table next to us there was a fork and fries on the ground. There were multiple staff walking around it and noticing but did not pick it up. It was there for more than 2 hours and still when we left. What blew our mind is when we came back the next morning it was still there??? There is NO fresh orange juice. The orange juice is so bad, it tastes like the worst and cheapest industrial product you can find in BIM. Every restaurant in a gas station in Turkey will give you fresh orange juice, this 5 star hotel can’t. There is only 1 börek available which is cold and not particularly inviting to eat. For desert the same cakes everyday and cookies from ülker you can get in BIM. No baklava or anything traditional nothing..
Back to the rooms, this hotel only gives you 2 plastic bottles of 0.5 litres a day. Btw water in Turkey is super cheap. In a country with 29 degrees average this should be at least 2liters a day. Come on you are a 5 star hotel. Do i have to dehydrate or buy extra water when i pay more than 100 euro a day for this hotel? Or do i have to drink water from the sink that smells? We also had to ask reception if we could get new water as room cleaning did not provide us with any. There are no special little products in the bathroom. One big bottle of handwash, big bottle of conditioner and of body and hairwash together in 1. All of bad quality. After 4 days we found out the conditioner was filled with hand wash and the hand wash tube was conditioner. So we were washing our face for 4 days with conditioner!
The sound insulation is so so bad. You can hear everything from your neighbours and the hallway. So get ready to be woken up multiple times!
Our door was broken and did not automatically close when we are in the room. We only found out after 4 days after our dad entered our room by mistake. So we had been sleeping for 4 days with an unlocked door and anyone could’ve come in. They could not fix this, luckily we ourselves found a cumbersome way to in the end be able to lock our door.
The blanket to sleep under is a hard blanket, i don’t understand why you don’t give your guests a soft blanket. Just unbelievable.

Now what REALLY bothered me and why i unfortunately have to give 2 stars.
The Hotel hosts weddings which is nice, next to the swimming pool in a beautiful setting. The big party ended at 00:00 which is perfect and very respectful for your hotel guests. Us ready to go to sleep were surprised by loud music starting again 5 minutes later. The afterparty went on untill 2:30 am. You are keeping a whole hotel hostage for a party? You think this is normal? Your hotel is mostly used by people in transit travelling by car to europe. They have to stay awake untill 2:30 because you host a party? This is not Turkish riviera. Your Hotel is located in the middle of nowhere, yet you manage to keep all your guests up untill 2:30 am. I must say congratulations on that accomplishment(!).