The Exchange Hotel

Great building with tremendous history. Can't fault our room, lovely meal in restaurant. Very able and friendly staff. Would definitely recommend and come back again. Would love to see the whole building converted to the hotel. Keep up the good work folks ?

Lovely warm welcome. Friendly staff. Beautiful rooms and a excellent well managed restaurant. Super food with great service. Ideal location for exploring the Bay area. All round perfect.

Great staff with great service.
The hotel is still having work done bit overall, well done.
Rooms can be noisy if a function is on. In saying that what hotel would not be.
In general a great place to stay with good room, great food and greater staff.

Some good and some not so good comments. Building work still in progress so early morning alarm was the builders talking outside, only a portable ramp for wheelchair user, room doors open/close the wrong way for wheelchairs, bathroom cold. On the positive side, close to the bay, staff were very helpful, food in the restaurant was fantastic. Maybe in the future they can look at making it easier for wheelchair users by taking out the little steps between the rooms,it's hard trying to hold the door open with one foot abs trying to tip the wheelchair backwards to get it up the step. It would also be great to have a accessible room with both a shower and bath. Having said all that it is work in progress and hopefully in time it becomes a 5*hotel

We stayed at the exchange for 2 nights as we had a few events to attend in cardiff. Me and my wife where both blown away by this venue. It's such a pretty place. It's hidden out of the way a short walk from Cardiff bay. Parking is a little annoying as there is only pay and display car park close by. We ended up leaving our car overnight in capitol for 18.00 on the second night. That did not seem worthy to reduce the score we have the hotel. The rooms are great everything you need and I would advise on getting breakfast booked it does not disappoint especially in the hall you have it. Trust me when you see it. The hotel had Christmas trees up as we went at the start of december. Would definitely come back again!