Driftwood Beach Motel in Ormond Beach

Front desk was very moody and had an attitude everytime communication happened. Not very eager to help guest. Ended up adding days and ended up staying three nights asked for towels and never got them so in 3 days no clean towels were giving other then what was there at very beginning. Stayed here a lot and this has been the only bad experience main issue was staff at desk

The front desk was moody and not very approachable. We added on two nights and both times it was completely uncomfortable dealing with front desk. We were there three nights and didn’t get clean towels throughout the stay. No housekeeping what so ever. The price was higher than usual and service was not good. Dryer was out of commission as well. Only hotel to charge for our service dog staying $28 a night non refundable

1st room was NOT good. Bedding was old & stained with a few dead bugs inside the sheets and bedspread so we asked to be moved since our room was nonrefundable and we had paid for 4 nights. The nice gentleman who worked there not only moved us but upgraded us and in the 2nd room we found no bugs although the bedding still looked old with stains, luckily for us I had brought our own mattress cover, sheets, comforter & pillows from home so we used our own. The room itself appeared fairly clean, towels were white with no stains, AC & Microwave worked well. We didn’t use the coffee maker or stove top. The balcony gave a beautiful view of the Atlantic Ocean. The pool area was beautiful and appeared to have been recently re-done. We had no issue with parking during Thanksgiving weekend & checkout was easy. Our $100 deposit was back on our card within 3 days as promised.

My recommendation to the management/owners:
Throw away all bedding and buy new bedding that’s not all stained, encase your mattresses in zippered covers to protect from stains & bugs & hire a professional pest control. With these few changes your complaints & bad reviews would go down drastically & you’d have return customers.

What I learned: ONLY BUY REFUNDABLE ROOMS & READ GOOGLE REVIEWS because they’re most accurate. I read reviews that were mediocre but I expected that for a lower priced hotel. The day after my Dtr asked if I read Goggle reviews so I did & regretted my purchase immediately.

Typical Daytona beach front hotel used and abused budget stay on the beach. Slept in the bed woke with a rash.