Executive Inn in Pensacola

In all my 30 + years of traveling, I have never experienced a place so disgusting and nasty. I was literally afraid to touch the bath towels. Every room that I was transferred into smell of cigarette smoke and God knows what else. Most of the rooms were very active and noisy.
They also had a person that worked there, who lived in one of the rooms. I could literally hear her yelling and whooping her child throughout the night. The front desk receptionist was nice and helpful, but the experience as whole was very disappointing! If I could leave a negative 5 star rating I would!

The non smoking room smelled very strongly of smoke. That gave it the feeling of the room not being clean. I left very early in the morning because of this.

Horrible
I asked for a room with a king bed and a sofa. There was no sofa. The refrigerator didn’t work the front desk. People are extremely rude barely speak English, which is not the problem. It’s how rude they are every single day housekeeping knocked on my door I paid for a week Even after I asked them not to then when I asked them to move rooms because my refrigerator didn’t work and there was no couch. They wouldn’t they then accuse me of having a pet instead of a service animal. However, the maintenance man and housekeeping are very nice.

Staff didn't speak english very well. Room was dirty. Condition of room was very run down. We couldn't bring ourselves to use the shower. Went to a different hotel the next night.

This waa the most basic stay. If you need a place to sleep for the night, with very old amenities, then look no further.

Roaches in the room, non-smoking room used sheets from smoking rooms with cigarette burns in them, stains on towels, bed sheets and pillows, desk clerk was barely understandable, TV was stuck on store demo mode with no way to change it, beds were lumpy, outlet covers broken, ice maker outside broken, online suggested there would be free breakfast but that was not the case, and there was a fight outside our room that resulted in the window of a neighboring room being smashed. This hotel is dirty and sketchy and I would not recommend staying here.

the pillow covers smelled bad. The blanket smelled bad. the shower curtain smelled like mildew . the room had a strong odor to it. And this was the 2nd room they gave me.Will never stay here again.

To start with my second night there an elderly black disabled woman on the first floor got her room invaded and she was beating physically tò a pulp and hospitalized for days. The management is hostile and doesn’t speak English and expects you to figure it out. They are greedy for example changes prices during stay and per customer depending on clothes or color of skin. The beds are on make shift sort of military instant bed skeleton supoort structure unstable sorts. The air conditioners are faulty at BEST they either totally freeze you out or don’t cool at all and if you report sny issue tò the office they become hostile and tell you that you can leave anytime. The office management slso live on property and do anything tò charge extra fees like if you need a key reset bc the keys are faulty thwy will try to charge you ten dollars each time I’ve never seen that anywhere. The owners alter the costs of the rooms based on someone’s clothes or skin color and I even saw them chsrge one person one fee then someone else a totally cheaper rate then telling the person “their kind always messing up our rooms” Referring tò a black person. The list just goes on and on it’s definitely a risk staying there I saw multiple people gey threatened by passer Byers tnat had no business on the property tò begin with tjen the elderly black female who was disabled on the first floor got her door pushed in and she was beaten to the extent ambulance had to take her to the ER. All around concerning