Americas Best Value Inn Lansing in Lansing

House keepers lazy here. Office workers suck. Find a bed bug they fight to give you your money back even if you only in the room for thirty minutes never even used the shower or the toilet yet. Was years ago so I hope new owners new workers now but with bed bugs for years should tear it down. Use to be ok just lazy workers back in the early 2000s but as of 2012 got really bad bed bugs started there around 2016

Would love to give yall some good news but there isn't any. This is a Dive motel. 300 and change gets you a week's stay. So budget friendly and my friend said no bugs

Thankfully I didn’t stay at this place, but I called to check what weekly rates were and to see if they were pet friendly because I have two service dogs. The person that answered the phone was not only not professional but wanted to ask very personal questions about my federally licensed dogs. And they also sound like they were under the influence.

This definitely does not sound like somewhere where you would want to take your kids or service pets. Never have I ever seen such prejudice

Stay here once with a friend. Left early due to conditions of the room. Not my kind of place but if you absolutely need a room for cheap I guess it’ll do.

Plus seeing the owners responses to reviews says a lot about the type of people who run this place. Their responses are rude. Clearly they are offended by some peoples experiences and instead of apologizing and attempting to make things better, they deny accountability.

Horrible dirty place. Nothing worked. No Wi-Fi. Beds broken and lean so badly that you roll out. Lifted up the box spring and found YEARS worth of trash hidden in the bed frame / riser. Put do not disturb on the door and still housekeeping calls several times daily to "make sure we don't want cleaning (in reality checking if room is occupied so they can steal). Obvious drugs and prostitution all over. Literally dirt frozen in the ice from the ice machine. Holes in walls. A thoroughly disgusting place. NOT WORTH A DIME.

Everything but the loby needs striped down, remodel and fixed. Their breakfast is bitter coffee and bread slices. With the crack head that hangs around and gets coffee in the morning and insists on telling u his whole life story and the scabbed up cat that hangs around the place is a bit less than family freindly. We ended up getting a room and no longer than a few days into our week stay we found that housekeeping has been taking things from our room. They have yet to do anything about it and said they can't do anything for about 3 to 4 weeks till the manager is there with access to who has been in the room. Even tho we have refused housekeeping they are still coming through the room door as of yesterday when my gf was there. Now we have had to take steps as far as putting up cameras in the room and call my layer. Do not get a room here ever, the are the cheapest for many reasons

Wow. The non-smoking room had cigarette burns all.ovwr the mattress. No lights in the bathroom and the bathroom door had been ripped off it's hinge. It stank so bad. Finally, while laying in bed, the headboard fell off the wall and fell on top of us. It weighed upwards to 60 lbs. and it fell on us. Luckily I caught it at the last second so it didn't smash our heads. It was truly terrible.