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35 USD
Eldorado Reno – A Caesars Rewards Destination in Reno
🌍 United States, Reno, 345 N Virginia St
● Center: 330 m
☎ Phone: +1 800-879-8879Show
✅ Rooms are generally clean and some guests appreciated mountain views and quiet rooms with no noise from neighbors. ✅ The hotel is pet-friendly and staff are often described as friendly and helpful, including concierge and security. ✅ The casino offers a nostalgic feel with updated slot machines and a good selection of video poker and table games. ✅ Connected to Silver Legacy and Circus Circus, providing guests with expanded dining options and entertainment venues. ✅ Several reviewers praised the quality and variety of food, especially the buffet and steakhouse salad bar. ❌ Multiple guests reported issues with room cleanliness and maintenance, including malfunctioning air conditioning and lukewarm showers. ❌ Elevator service is limited with only a few working elevators, causing long waits, especially problematic for guests with mobility issues. ❌ Some guests experienced poor customer service at check-in and issues with room assignments not matching reservations. ❌ The hotel has a pervasive smoke smell in public areas and some rooms, with no smoke-free sections, which may bother non-smoking guests. ❌ The pool is small with limited hours and shade, and there is no hot tub or spa currently available onsite.
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Rooms and prices
2 guests
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Petite room
Wireless internet, air conditioning and minibar
35 USD
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Deluxe Quadruple room
Private bathroom
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42 USD
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Petite Double room
Wireless internet, air conditioning and minibar
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47 USD
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Luxury Double room
Wireless internet, air conditioning and minibar
Beds:
49 USD
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Premium room
Wireless internet, air conditioning and private bathroom
Beds:
53 USD
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Luxury room
Wireless internet and private bathroom
Beds:
56 USD
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Premium Double room
Wireless internet, air conditioning and private bathroom
Beds:
68 USD
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Premium Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
111 USD
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Petite Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
130 USD
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Player Spa Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
159 USD
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4 x
Petite Quadruple room
Wireless internet, air conditioning and minibar
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Deluxe Double room
Private bathroom
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4 x
Premium Quadruple room
Wireless internet, air conditioning and private bathroom
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Luxury Quadruple room
Private bathroom
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Description
Eldorado Reno – A Caesars Rewards Destination is a 4-star hotel established in 1973, located in downtown Reno. It offers a wide range of room types including Petite, Deluxe, Premium, and Luxury rooms, as well as suites like the Player Spa Double Suite. The hotel features many on-site amenities such as a casino, several restaurants including a buffet, a fitness center, spa and wellness centre, and even a golf course within 3 km. It has facilities for disabled guests and is pet-friendly. The hotel provides free parking, 24-hour security, air conditioning, and WiFi. Guests will find the hotel connected to Silver Legacy and Circus Circus casinos, expanding dining and entertainment options. While the building shows its age, many recent reviews note that rooms are clean and well-maintained despite some dated furnishings. The hotel’s casino atmosphere is lively, with video poker and table games. Overall, it combines classic casino resort features with practical amenities, suitable for travelers wanting a downtown Reno experience linked to several casinos.
Location
Eldorado Reno is situated in the heart of downtown Reno, placing you within walking distance of many local attractions. It is directly connected to the Silver Legacy and Circus Circus casinos, allowing easy access to additional restaurants, bars, and entertainment without stepping outside. The hotel is about one block from the Amtrak station and the Bowling Stadium, making transit and recreation convenient. Its central location also means you’re close to the Truckee River and other downtown points of interest, suitable for exploring on foot. The proximity to a golf course within 3 km offers outdoor activity options. Parking is free on-site, which is a plus in this busy area.
Tips
- If you plan to use elevators, be prepared for possible delays due to limited working lifts.
- Ask at check-in about your room assignment to avoid mismatches, as some guests reported issues.
- To avoid smoke exposure, consider requesting a room away from casino areas and inquire about the smoking policy.
- Take advantage of the connected casinos for more food variety, especially since on-site options can be limited.
- Finally, check pool hours in advance since the pool closes early and there is no hot tub onsite.
Policies and conditions
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Electric car charging
Rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Shower
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Vending machine
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- English
- Multi-language staff
- Chinese
Tourist services
- Tour assistance
Recreation
- Casino
- Nightclub
- Hiking
- Fishing
- Sun Deck
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Golf course (within 3 km)
- Gym
Beauty and wellness
- Massage
- Spa
- First Aid Kit
Winter sports
- Skiing
- Ski school
Pets
- Pets Not Allowed
Video: Eldorado Resort Casino at THE ROW Review - Reno , United States of America
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Reviews
05.05.2026
One of the worst stays i've had at a hotel.
It all started at the check-in. I get there around 2:45. I had reserved the player's suite. I'm told its not ready yet and that it has to be cleaned but that they were on it right away and that i'd be CALLED as soon as it was finished. An hour goes by and no call. I had to go back myself and inquire about it to a very rude male staff member who had had his head down (studying I guess?) since the last time I went to the front an hour prior. I could barely comprehend his grumbles as he handed me my keys.
Biggest irritation is what follows after. I go about my day at the casino and do some gambling, get some drinks, etc.. About 4-5 hours go by and I go back to my room to order room service. They get to my room with the food and ask for my ID. Oops, can't find it! Well, it turns out it was at the front desk the whole time. Not ONE employee thought to text/email me to notify me that my ID was at the front counter?! I'm just blown away by the incompetence of the staff at the front desk. TWICE, they failed to call me when they SHOULD HAVE. I was stressing out, looking for my ID all over my room when it dawned on me it was at the front. I just can't believe all the staff up front are so inconsiderate/inexperienced at their jobs that they were UNABLE to contact me. They had my contact info!
Needless to say, I will NEVER stay at this establishment again for the completely unprofessional and inept staff.
It all started at the check-in. I get there around 2:45. I had reserved the player's suite. I'm told its not ready yet and that it has to be cleaned but that they were on it right away and that i'd be CALLED as soon as it was finished. An hour goes by and no call. I had to go back myself and inquire about it to a very rude male staff member who had had his head down (studying I guess?) since the last time I went to the front an hour prior. I could barely comprehend his grumbles as he handed me my keys.
Biggest irritation is what follows after. I go about my day at the casino and do some gambling, get some drinks, etc.. About 4-5 hours go by and I go back to my room to order room service. They get to my room with the food and ask for my ID. Oops, can't find it! Well, it turns out it was at the front desk the whole time. Not ONE employee thought to text/email me to notify me that my ID was at the front counter?! I'm just blown away by the incompetence of the staff at the front desk. TWICE, they failed to call me when they SHOULD HAVE. I was stressing out, looking for my ID all over my room when it dawned on me it was at the front. I just can't believe all the staff up front are so inconsiderate/inexperienced at their jobs that they were UNABLE to contact me. They had my contact info!
Needless to say, I will NEVER stay at this establishment again for the completely unprofessional and inept staff.
11.01.2026
I have been coming here for 30 years now. My biggest complaint with this hotel is the elevators. Only a couple work. Not sure what the deal is there. It’s not for a lack of money. So many escalators are out of service also. I had foot surgery earlier this week and found this very irritating. It doesn’t make sense. People will be waiting and waiting for an elevator just to get to their room. I expect better. After spending New Years in Vegas, these little issues are more noticeable to me.
09.01.2026
I really debated about giving this place if 4 or 5, but in the end it ended up a 4 because the food options are really limited and there was no hot tub or spa, at least not right now. Would have been appreciated in the winter to have a hot tub. I had a room facing the mountains and it was absolutely gorgeous, clean and did not smell like some Casino rooms. Nice selection of slots, had a little bit of nostalgic feel but with some updates. I appreciated that it's all connected to the Silver Spur and Circus Circus which do have some more food options. The lady let me know there is a hot tub at the Silver spur, but I did not want to go trekking around in my bathing suit.
26.10.2025
There are much better options in Reno for hotels! The ED’s sister casino, Silver Legacy, is much nicer. Our non-smoking room smelled like an ashtray, the water for the shower was lukewarm and did not drain, the curtains did not cover the entire window (letting light in all night), the white sheets were grey, and the bartender at a small video poker bar told he was too busy to take our order. Also, check in was a nightmare. The line was long, the check in kiosks were not functioning because of poor cell phone reception in the area, and only a few elevators were operating. There is free parking and Strata is an enjoyable dining experience. We visit Reno many times a year, but will never come back to ED except to park. Update: we complained and were moved to another room. We soon learned that Reno has no noise ordinance downtown. I want to thank the considerate person with massive speakers in the back of his Tahoe who played music all night (both nights) in the parking lot across the street. Those speaker provided for a soothing massage throughout a sleepless night. NEVER AGAIN!
19.10.2025
Location is right in downtown, the connection to all the other casinos is pretty cool. The building is definitely on the older side so it comes with a grain of salt. The room wasn’t amazing by any means but everything was clean and worked as it should so besides being a little old the hotel was pretty good.
The other hotels beat el derado out on food but since they are connected it’s a simple walk to the other side!
Overall enjoyed our experience here
The other hotels beat el derado out on food but since they are connected it’s a simple walk to the other side!
Overall enjoyed our experience here
31.07.2023
all good no charge for parking.food drink great thanks for another great stay
31.07.2023
Overall, I don't have major complaints about the rooms themselves here. A little dated in some aspects, but the stay was fine, if a bit spartan for the price per night we paid. However, it was things like the pool closing at 7:00 pm, the constant second hand smoke (at least not in the room) and the typical "gotta walk through the casino" feel for it all. Definitely trying to be a little Vegas experience, but maybe just go to Vegas. Cost seems pretty close, but at least the pool stays open after dark?
24.07.2023
Worst experience ever! Do not stay here. Rooms are all dated, very dirty, not worth time or money. Don’t advertise nice looking rooms when that isn’t what we are even going to be able to sleep in. The first room they put us in, the air conditioner wasn’t working. Suffered all night. They finally moved us the next day. Wasn’t any better. Room was dirty and you can smell smoke coming through the vents. Finally cut our vacation short and checked out a day early. When we tried to complain they weren’t very helpful.
24.07.2023
This is being sold as a 4 star hotel. But it is
Not. Its a very nice 3 star with lots of good food/ restaurants. Great cafe also. But the pool is tiny and offers limited shade protection. There are cigarette butts and cans all around the property. There are no smoke free areas. Fixtures and furniture are from the 1970s. Its quite charming and in a great area.
Not. Its a very nice 3 star with lots of good food/ restaurants. Great cafe also. But the pool is tiny and offers limited shade protection. There are cigarette butts and cans all around the property. There are no smoke free areas. Fixtures and furniture are from the 1970s. Its quite charming and in a great area.
14.06.2023
I love my stay there. Went to visit family and got a room. Room was clean but not as big as I would have liked. Video poker machines were hot for me. The VIP Gold room had awesome drinks too. Friendly staff.
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POIs near hotel
International Bowling Museum & Hall of Fame (3 min)
Museum dedicated to the history and culture of bowling, located at the National Bowling Stadium.
Museum of Natural History (14 min)
Exhibits on natural history operated by the University of Nevada, Reno, open daily from 9 AM to 4 PM.
The Basque Sheepherder Monument (47 min)
Monument representing Basque sheepherders and their descendants, featuring Nestor Basterretxea’s poem “Solitude.”
The N (4 km)
Historic monument known as The N, symbolizing a local cultural or historical significance.
Frequently asked questions about Eldorado Reno – A Caesars Rewards Destination
What types of rooms are available at Eldorado Reno?
Room types include Petite room, Petite Quadruple room, Petite Double room, Deluxe Quadruple room, Deluxe Double room, Premium room, Premium Quadruple room, Premium Double room, Luxury room, Luxury Quadruple room, Luxury Double room, Petite Double Suite, Premium Double Suite, and Player Spa Double Suite.
Is parking available at the hotel?
Yes, the hotel offers free parking on site.
Are pets allowed at Eldorado Reno?
Yes, pets are allowed at the hotel.
Does the hotel have facilities for guests with disabilities?
Yes, the hotel provides facilities for disabled guests.
What dining options are available on-site?
The hotel has multiple restaurants including a buffet and bar, and is connected to Silver Legacy and Circus Circus which offer additional dining options.
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