Ramada Hotel & Conference Center by Wyndham Las Cruces in Las Cruces

The room was dirty, there was no blanket on the bed, the bedsheets smelled if cheap detergent, when the heater turned on it sounded like the door was being kicked in, and there were blood-like stains on the curatins and ceiling. Continental breakfast was a line of sugar ... no fresh anything.

The heat unit rattled, there were stains on the rugs, and worst of all, there was no breakfast offered, even though we were led to believe it would be provided.

The staff was probably the only good thing about this location. Ramada was so bad here in Las Cruces that I cancelled the ramada stay for Tucson. SO DISAPPOINTED!

First, I was msgd by the hotel days in advance that they didn't have the more expensive room I paid for, no compensation or even rate adjustment. I got there and the hotel was so dead, how was it possible they didn't have the room I ordered?

Then I get to the room, the toilet is about to overflow and it runs all night, right next to my bed, for the whole duration of the stay.

Continental breakfast was a joke, it was mostly yogurt, juices and a nice breakfast host who offered to make waffles for you.

The ice machine on level 2 was broken and finally found one on the other side of the hotel that barely worked.

Check in was fine, location ok, and room was decent other than the toilet. So disappointed though, I doubt I'll want to stay at another ramada again, certainly not this location.

The room was not thoroughly clean when we arrived. There were crumbs and quarters under the sheets.

No hot water, hotel felt unsafe with broken glass on back doors left proped open. Buckets in the hallway catching water on moldy looking walls. But on a good note, the staff was very nice and helpfull.

The room was very cold, the bed didn't have a comforter instead it had a very thin blanket between two sheets. There was no hot water we had to shower with Luke warm water. There was a lot of dust in the room triggering allergies.

Staff was good, but the toilet didn’t flush the blankets were full of long hair, the place just wasn’t clean.

The hotel has potential but currently it is not worth this price point in my opinion.

I could not connect to the WiFi from my room, only from the main lobby.
The furniture was really old and I found the pictures online to be inaccurate.