Hilton Raleigh North Hills in Raleigh
✅ Staff is consistently described as friendly, helpful, and attentive. ✅ Rooms offer comfortable beds and spacious layouts with multiple room types available. ✅ On-site amenities include a fitness center, restaurant, bar, and a swimming pool. ✅ Free WiFi and free parking add convenience for guests. ✅ The hotel's location is praised for being near Duke Raleigh Hospital and close to shopping and dining. ❌ Numerous reviews mention outdated and peeling wallpaper, old carpets, and dated bathrooms needing renovation. ❌ Maintenance issues include malfunctioning elevators, stained linens, and poor bathroom cleanliness reported by some guests. ❌ The advertised hot tub is no longer available, replaced by outdoor furniture. ❌ Guests report inconsistent breakfast offerings and slow service in the restaurant. ❌ Some guests found strong artificial air freshener in rooms causing discomfort, especially for those with allergies.
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Description
Hilton Raleigh North Hills is a four-star hotel located on United States Route 64 Business in Raleigh, offering a range of room types including Sleeper Double, Executive Level rooms, Corner rooms, and suites like the 1 Bedroom Presidential Double Suite and Parlor. Guests can expect amenities such as free WiFi, free parking, a fitness center, a restaurant, bar, business and meeting facilities, plus services like express check-in/check-out, laundry, and grocery deliveries. The hotel is pet-friendly with a fee and provides a shuttle service. While the hotel has a pool, it no longer features the hot tub once advertised. Reviews reveal mixed experiences: many praise the friendly staff and comfortable beds, while several note the need for renovations due to dated decor, peeling wallpaper, and maintenance issues. The hotel can be a convenient choice for visitors to Duke Raleigh Hospital across the street and offers various room options from standard doubles to executive and suite levels.
Location
Situated in Raleigh on United States Route 64 Business, Hilton Raleigh North Hills is conveniently located near Duke Raleigh Hospital, which is directly across the street, making it a practical choice for medical visitors. The hotel is approximately 206 kilometers from Florence Airport (FLO). Its position in North Hills places it within easy reach of shopping, breweries, and dining options nearby. Guests report easy access to downtown Raleigh with a short 10-minute Uber or drive, providing proximity to entertainment and city attractions.
Tips
- If you have allergies or sensitivities, request a non-fragrance room to avoid the strong air freshener used throughout the hotel.
- Book early if visiting during large local events, as prices can increase significantly.
- For dining, plan ahead as restaurant service can be slow and breakfast is not included by default.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Sat - Sun] 06:30-11:00 Open
[Mon - Fri] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of US$225.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are allowed on request Fee: US$75.00 per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa, JSB
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Hairdryer
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
Video: Hilton Raleigh North Hills | Raleigh (NC), United States | Hotel Review 🏩
Map
Reviews
I stayed there for a weekend getaway with my family.
The staff were friendly, attentive, and provided quick, professional service.
Very good.
The only issue is this: They seem to pump some kind of strong air freshener through the ventilation system. You can smell it in the lobby, the halls, and the room. It is floral, and eventually your nose gets used to it. However, this air freshener irritated my sinuses so badly that my nose dripped snot and my sinuses swelled shut both nights I was there. It was horrible. If you have allergies/sensitivities to perfumes and crap, DO NOT stay here. You will suffer all night. I'm not usually even sensitive to that stuff, but it was debilitating. Hilton, there is NO reason to pump that crap into people's rooms. It adds zero appeal and almost killed me last weekend. If I ever have to stay here again, I will ask for a non-fragrance room, and if they don't have them then I will sleep on a cot at the hospital.
Also, service in the restaurant is insanely slow and they brought us the another table's food even though there were only like three tables of people, so we had to wait even longer. Then we always have to wait like 30 mins for the check. It was sad because I just wanted to eat and go to bed, but had to wait forever. The food tasted good, though.
If I had a choice, I would not stay here again.
(Time is tight, I forgot to take pictures).
The lady who drives the Shuttle, the lady who checked us into our room, and the lady who checked us in at breakfast were all so friendly and nice.
However, there was no coffee available in the lobby and the waitress didn't show up until AFTER we finished eating. The pancakes were TERRIBLE (because they took in the flavor of the spicy hashbrowns they were contained with) and the scrambled eggs were runny.
Being The Hilton, I expected good coffee and a decent breakfast but we literally went to get both elsewhere.
The elevators!!!! Apparently the left one is notorious for going out at night. They shook and knocked so bad you just knew it would be your last ride and then the doors didn't want to open.
There were no towels in the pool area, the rooms were dingy and in desperate need of updating!! The plug in the bathroom worked sporadically. The sheets were stained, as was the nasty headboard. The iron left a hideous black stain on my WHITE LINEN PANTS.
Being a Hilton in Raleigh, the capital of North Carolina, minutes from downtown, I expected so much better.
If not for the kind and friendly staff, I would've asked for a refund.
I will never stay here again and wouldn't recommend it unless you'll be sleeping in the lobby, which is the nicest part of the hotel.
I was not impressed with the cleanliness of the bedding, there were stains and a blood spot on my comforter that I didn’t notice until the last day. There was mold all over the bottom of my shower curtain.
I stay in hotels 60+ days a year and this hotel should not be charging more than 100 a night. Additionally, they shouldn’t be selling the executive floor on the app as anything more than a normal floor. They certainly shouldn’t be charging for parking.
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Frequently asked questions about Hilton Raleigh North Hills
Does Hilton Raleigh North Hills have a hot tub available for guests?
The hotel previously had a hot tub, but it is no longer available. It has been covered and replaced with a table and chairs.
Are pets allowed at Hilton Raleigh North Hills?
Yes, pets are allowed on request with a fee of US$75.00 per room per stay. Service animals are also allowed on request.
What types of rooms does Hilton Raleigh North Hills offer?
The hotel offers Sleeper Double room; Room; Quadruple room; Double room; Executive Level room; Executive Level Quadruple room; Executive Level Double room; Corner room; Corner Quadruple room; Corner Double room; Double Junior Suite; 1 Bedroom Presidential Double Suite; and Parlor.
Is breakfast included with the stay at Hilton Raleigh North Hills?
Breakfast is served as a set menu on weekdays from 06:30 to 10:00 and weekends from 06:30 to 11:00. Additional fees apply and are paid at the property.
How far is Hilton Raleigh North Hills from the nearest airport?
The hotel is approximately 206 kilometers from Florence Airport (FLO).
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 139 USD The best time to book is August 24, with rates starting from 129 USD


































































