Scottish Inn Knoxville

I knew this hotel wasn't going to be good because of the price, but didn't think it would be this bad. 2 stars because they didn't gouge during the eclipse days. That's why I stayed there.

I stayed the nite of 8-9-17. It was late when I checked in. The room was dirty and had roaches. I laid on the bed and it felt like bugs on me. I had to sleep in the chair. Will never stay there again

I stayed here the night before the eclipse. They charged $0.75 for each conditioner and shampoo. The hairdryer was broken. When we turned on the shower there was a strong ammonia smell coming from the drain. The beds were not very comfortable. This was a cheap hotel so you get what you pay for.

I feel extremely bad having to leave such a poor review as the woman at the front desk was super sweet and the hotel's manager was super understanding and accommodating to our concerns. The rooms were in horrific shape and my bf and I could not stay there even after they complimentary upgraded us to a bigger room. We ended up getting a full refund. It's a shame this place is so poorly kept because the staff is extremely pleasant and it's very difficult to remove my emotions from the situation regarding the condition of the hotel because I dont want that to reflect upon them.

Our room #206 was very nasty and full of ROACHESSSS .they were crawling on the walls,the headboard, the bed everywhere!!!! The mattress was very nasty and covered in filth. Sheets were filthy,Covers had holes,stains on everything ! Called and left message for the manager and waiting to hear back from them to see if they refund us since we had to drive and purchase another room ! I JUST WANT THE MONEY WE SPENT BACK and them to fix the infestation problem ! Can't believe they rent these rooms in the condition they are in !

Roaches! Plenty of they cane outta the woodwork when I came back with food as you can see in the sauce cup they are aggressive. No remote for the TV, and the one they bought to me only powers the TV on, doesn't change the channel or adjust the volume. I planned on staying 2 days but asked for a refund for the second day because I cannot do roaches in the bed with me. I booked through Booking, and as usual they provide the most prestine photos of the property that do not match once you are on site.