Paradise Saigon Boutique Hotel & Spa in Ho Chi Minh

Worst Hotel Experience in my life!!!!! Do NOT RECOMMEND!
This was honestly the worst hotel experience I’ve had in the past 10 years. I’ve stayed in many hotels across Asia, but this one was just horrible.
First, during check-in, they asked me to pay a 1,000,000 VND deposit, which was not mentioned anywhere in my booking. When I asked why, the receptionist just said it was “the hotel rule” and that I had to pay. I didn’t want to argue, so I paid. Later, I spoke with at least four other guests from different countries — and none of them had to pay any deposit. So, I really don’t understand why they charged only me.
Then, my room was dirty, and I noticed that the bathtub was broken. Because I had paid a deposit, I took photos as proof that it wasn’t my fault. In the evening, I tried to watch TV, but it was not working. I wanted to call reception, but the phone was also broken. I had to go down to the lobby just to tell them.
That night, I started coughing a lot, and later realized the air conditioner was extremely dirty. I couldn’t sleep with it on, so I turned it off and took pictures — it looked like it hadn’t been cleaned in years.
After staying there, I moved to two other hotels in Ho Chi Minh City — both were clean, comfortable, and didn’t ask for any deposit.
I also saw another guest arguing at the reception about the deposit.
I really don’t know if they were trying to scam me or if I just got the worst room in the hotel, but everything was broken and unpleasant. Overall, I’m extremely disappointed and do not recommend this hotel to anyone.