Velipoja Grand Europa Resort, Affiliated by Meliá in Velipoje

I don’t recommend this hotel at all. The prices are not fair – the staff checks whether you are from Kosovo, Macedonia, or a foreign country and then decides how much to charge you. On top of that, when you arrive at the reception to check in, they ask for an extra €30–40, claiming it’s “for the state.” The food is the same every day, including breakfast, and it isn’t tasty. Overall, it’s far too expensive for what you get. Definitely not worth it – better to look for another place.

Felt Unsafe — Targeted, Followed, and Harassed
I booked Velipoja Grand Europa Resort, Affiliated by Meliá through Booking.com. When I arrived, the front desk receptionist immediately demanded cash, even though my booking was confirmed and secured with my card. The next day, they claimed my card “didn’t go through” and asked to hold my cash—but when I checked my account, I saw they had already taken the payment. This felt like a shady tactic to scam me out of more money.

It was clear they tried to take advantage of me because I was an American traveling with cash. While I was at the hotel, I noticed people following me around the property, which made me feel extremely uncomfortable and unsafe. I left without staying. After I left, the harassment continued—multiple calls and texts from different phone numbers, including a man claiming to be “the sheriff of the police.” This was intimidating, unprofessional, and alarming.

Why I felt unsafe:
• Pressured to hand over cash despite confirmed card payment.
• Contradictory explanations about my booking and payment.
• Followed on the property, making me feel watched and targeted.
• Harassing calls/texts from multiple numbers, some pretending to be law enforcement.
• Clear targeting because I was an American with cash on hand.
• Concern over who had access to my personal information.

This was one of the most unprofessional and threatening experiences I’ve ever had while traveling. I do not recommend this hotel to anyone who values honesty, professionalism, and safety.

I traveled wirh my family from Tirana to Velipoja just for one day and choose the Grand Europa Resort beach to pass the day. As soon as we arrived we stoped at beach bar for a coffe, and we try to use the toilets but we couldn't because they were very dirty and we asked one of waiters, who said that they dont have a cleaner for the toilets. When we talked with the managger of the beach, whom was very rud in his answers. If you like it or not I dont care - if you want to stay or you want to leave its your bussines - were his words.
I swear that situation was very critical and can lead to many illnes for all the clients that uses them. I will never turn back there again. That was the worst experience

Do not go to this hotel!
The worst experience ever! Let alone the fact that i was only notified upon check in, that the hotel was not ready and open for guests, but also they were constantly refusing to refund me, by coming up with the same excuses that they were working on it for 2 months. They were not working on it, they were deliberately delaying to give me back my money, if not to say that they wouldn't refund me at all.
I was only refunded by booking, after 2 months of effortlessly sending emails, messages & phone calls to the hotel staff.

The hotel is nice (newish) but serves the worst food ever!

We ended up having to eat outside as the food is just not safe for human consumption.

We tried to complain but it wasn't taken into consideration.

Please stay away from this place.

Traveled allway from US to find disappointment!!!
Nothing looks what’s advertised!
We were turned away from getting breakfast wich we paid for because it was almost 10:00 am.
When we asked what is going on with indoor pool and jacuzzi they said that it’s not for use!
Service is bad especially in the pool area. Asking for menu they come with cell phone where you can see nothing!
Anoing music playing so loud in the pool area that you can’t even relax never the less talking a nap if you deside.For spanish music to lessen we can wacation in Mexico, Toilets by the pool they don’t have toilet seats in such fancy hotel!!!
Food is not good at all.
Weisted 3 days of my time.
Really I don’t like giving bed reviews but this girl in front of the breakfast area pushed me.
Hotel management should choose trained staff to bring guests to visit again.
Good luck.