The place is good for families and tourists that value quiet and comfort. The hotel has two buildings, indoor and outdoor mineral pools, a spa center, a good restaurant, and lots of recreational activities. The indoor pool is perfect for kids with its water slide, which is safe and fun for kids aged 6-14 years.
We just use the swimming pool with kids, there is a slide inside. Little ones have it fun.
Well, it socialiasm luxury with minor upgrades. Big hotel and lots of entertainments, good spa and pools. Service is less than average. Rooms are not big, but are clean and comfortable.
I didn't like that small bottle of water costs 2 BGN, which regardless of its a hotel should be really twice as less, having in mind it's bottled in the backyard of the hotel and whole hissarya is full of free of charge...
It used to be a wonderful hotel, but now it needs renovating. The rooms are worn out, and need to be refreshed. The hotel is very big, so if you want to have a peaceful stay, this is not your place.
The spa centre is too small for the amount of people there. The pools need more regular cleaning.
It is not bad to stay for a day or two.
A large hotel, which in the past was on a level, but now the rooms are neglected, the corridors need urgent repair, there is a queue in the indoor pool and jacuzzi, the salt room is full and noisy. For this, 180 BGN per night is paid, which is too expensive. The good thing is that breakfast is superb and delicious. For this price I would not visit again, even at half the price it is currently.
We enjoyed our stay at the hotel only because of the SPA. The room we stayed in had old furniture. The mattress was hard and uncomfortable.
We had breakfast included and it was okay. I wouldn’t recommend eating lunch or dinner in the restaurant.