8.4
Excellent
78 USD
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Playabachata in Puerto Plata

🌍
Dominican, Puerto Plata, Bahía de Maimon, carretera Navarrete
● Center: 9 km
🌞 Beach - 2 min
➊ 1 line
☎ Phone: +1 809-320-1037Show

Guests frequently praised the friendly and attentive staff providing good service and helpful entertainment activities. The beach is highly regarded for its beauty, wide sandy shore, and availability of loungers, making it a standout feature. Several reviews highlight the variety and taste of food offered in multiple restaurants, including a well-stocked buffet and specialty à la carte dining. The fitness center with air conditioning and ocean views was noted positively for its equipment and atmosphere. The hotel’s large and well-kept outdoor areas with pools and bars were appreciated by visitors. Many guests reported that rooms are outdated, with issues including broken fixtures, stained bathrooms, and poor maintenance. Complaints about cleanliness inside the rooms and inconsistent housekeeping were common, with some mentioning pest problems and dirty linens. Wi-Fi is only free in the lobby, which frustrated guests expecting better internet access in rooms. Long wait times at check-in and for food service, overcrowded buffet areas, and limited food variety were frequently criticized. Some guests experienced rude or inattentive staff behavior, especially at the front desk and in the restaurants, which negatively affected their stay.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard room
Standard room
Air conditioning, minibar and bath
78 USD
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Superior room
Superior room
Air conditioning, minibar and private bathroom
Beds:
92 USD
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Family room
Family room
Air conditioning, minibar and private bathroom
Beds:
109 USD
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Superior room oceanfront
Superior room oceanfront
Air conditioning, minibar and private bathroom
Beds:
124 USD
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1 Bedroom Double Suite with ocean view
1 Bedroom Double Suite with ocean view
Private bathroom
Beds:
157 USD
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Standard Double room
Standard Double room
Air conditioning, minibar and bath
Beds:
165 USD
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
Beds:
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Superior Quadruple room oceanfront
4 x
Superior Quadruple room oceanfront
Private bathroom
Beds:
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Superior Double room
Superior Double room
Private bathroom
Beds:
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Superior Double room oceanfront
Superior Double room oceanfront
Private bathroom
Beds:
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Description

Playabachata is a four-star resort established in 1996 and renovated in 1998, located on a large 45,000 m² property in Puerto Plata, Dominican Republic. It offers 998 rooms across a three-story building with a variety of room types including standard, superior, family rooms, and oceanfront suites. The hotel is situated directly on a public sandy beach just 10 meters from the shore with free loungers available. Guests can enjoy two outdoor pools, six restaurants including two à la carte options, and five bars scattered across the property. Entertainment options include a kids’ mini-club for ages 4-12, a fitness center with ocean views, tennis courts, and water sports available for a fee. Wi-Fi is complimentary in the lobby area, while other services like laundry, medical support, and massage are offered at additional costs. The resort aims to cater to families and travelers looking for a beach-front setting with varied dining and recreational facilities.

Location

Playabachata is located in Bahía de Maimon along carretera Navarrete, approximately 22 kilometers from Puerto Plata’s Gregorio Luperon International Airport. It is 260 km from Santo Domingo airport and 420 km from Punta Cana airport. The hotel is directly on the beachfront, providing easy access to the sand and ocean. Nearby, guests can find local shops including a pharmacy, souvenir, and jewelry stores on site. The resort’s proximity to Puerto Plata allows for day trips into town for shopping and exploration, while the beach itself is one of the hotel’s highlights featuring plenty of lounge chairs and palm trees.

Tips

  • Book your room early to avoid long check-in waits as reported by several guests.
  • Bring your own beach towels and water shoes if you plan to spend extensive time at the beach, since towel availability can be limited and beach access may be challenging for elderly visitors.
  • Consider dining reservations for the à la carte restaurants ahead of time to secure a table, as they can be fully booked.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Currency exchange
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Reception desk
Rooms
  • Family room
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Billiards
  • Casino
  • Karaoke
  • Barbeque
  • Sun Deck
Parking
  • Free parking
Pool and beach
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
Business
  • Event facilities
  • Conference Hall
Sports
  • Windsurfing
  • Diving
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 130 m. It takes 2 minutes To the beach!

Beach view

Video: Playabachata Spa Resort Dominican Republic Vlog 🇩🇴

Map

Reviews

Cleanliness
Amenities
Location
Service
16.01.2026 Domingo
Everything about our stay at Playabachata was excellent from start to finish. The service was outstanding — the staff was friendly, attentive, and always willing to help with a smile. From check-in to check-out, we felt truly welcomed and taken care of.

The resort was clean, beautiful, and well maintained. The food was delicious with great variety, the drinks were always available, and the entertainment kept the atmosphere fun and lively. The beach and pools were amazing, perfect for relaxing and enjoying the views.

This was an unforgettable experience, and we couldn’t have asked for a better stay. We would absolutely return and recommend Playabachata to anyone visiting Puerto Plata. Thank you for such a wonderful vacation!
12.01.2026 Carmen
I had selected a "superior" room but it wasn't. I requested twice to be transferred to another room, which happened to be even worst. Bathroom wasn't even decent, shower broken and bath tub stained, dirty curtains, electric outlets broken, no wifi, and very uncomfortable room. We had to switch to the Senator side, and enroll in Ultimate Leisure Club to have a real vacation, as we previously planned. I have photos and videos in case you need them.
09.01.2026 VANESSA
We got really sick due to the food or water. The room was clean but looks a little outdated. The manager's at the front desk name Grabriella was very nasty when ask for late check out due to my mom being very sick. the staff was very nice. But this resort is a 2 star. The premise was clean and taking care of. The pool is somewhat small and the beach lounge chairs were mostly broken.
09.01.2026 Lauren
I loved it here. The staff was great, every room had a balcony, the buffet had enough variety. Plenty of bars during the day and entertainment at night.
07.01.2026 Sabrina
Room ceiling was leaking and wet all my clothes and caused me to fall several times. Attention was terrible. I asked for towels and blankets (which I shouldn’t even have needed to ask for, it should have already been provided) and didn’t receive them till hours later. Didn’t restock fridge , which they did before every morning. And you could see the attention difference. I, who am American, received good attention at bars and restaurants. While my husband’s family, who are from the Dominican Rep. would get treated poorly and ignored. So there is preference now? Do we not all pay the same price?
Do better.
07.01.2026 Guest
I really enjoyed the food, and so did my family.
03.10.2025 Guest
Playa Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated. I was disturbed to find about a dozen flies crawling at the cold salad bar. The beach is the highlight of this resort. I loved sitting under the palm trees and observing the beautiful sea and sky. Overall, it was a good experience at the price point I paid.
25.09.2025 Guest
The pool and beach were great. The room was not. Slippery floor in bathroom, tub was a slippery death trap. AC dripped onto the floor, no iron, sheets were dirty. Food was MEh. I've been here before, and the experience was great. This time, it was below average and it felt like they were pushing for folks to go to the Senator next door. It was like they downgraded on purpose to showcase the other hotel.
23.08.2025 Maria
It was great, the buffet could be better and the nightly shows too.
03.02.2025 Roman
The hotel territory is very large, clean, excellent restaurant with friendly chefs and waiters. On the territory there is an excellent fitness room with many exercise machines, treadmills, ellipticals, bicycles. It has air conditioning, so it is a pleasure to work out with a view of the ocean.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

theme_park
Ocean World (54 min)
Marine theme park featuring dolphin and sea lion shows, tropical fish exhibits, and water attractions.

Frequently asked questions about Playabachata

How far is Playabachata from the nearest airport?

The hotel is 22 kilometers from Gregorio Luperon International Airport in Puerto Plata.

Are there facilities for children at Playabachata?

Yes, the hotel offers a mini-club for children aged 4-12, babysitting services on request for a fee, and an outdoor swimming pool suitable for kids.

Is Wi-Fi available throughout the hotel?

Wi-Fi is free in the lobby area only; other parts of the hotel do not have complimentary internet access.

Are pets allowed at the hotel?

Pets are not allowed at Playabachata.

What types of rooms does Playabachata offer?

Room types include Standard room, Standard Quadruple room, Standard Double room, Superior room, Superior room oceanfront, Superior Quadruple room, Superior Quadruple room oceanfront, Superior Double room, Superior Double room oceanfront, Family room, and 1 Bedroom Double Suite with ocean view.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 77 USD The best time to book is August 6, with rates starting from 69 USD

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