Hotel Kittilä

I never had sich a bad hotel experience.
- No gym as in the picture. There‘s litteraly just a treadmil, a bench and 2-3dumbells in a 1.5x1.5m room. How can they show pictures of such a big gym?
- We stayed one week and the room didn‘t get cleaned once. We didn‘t receive fresh towels nor did we get toiletpaper.
- The staff always looks grumpy and isn‘t really nice to talk to.
- Breakfast was pretty basic but ok.
- Rooms only have single beds and they are feeling like congrete. I‘m having really bad backpain now.
- You can hear everything from the rooms nearby and the aisles. The rooms aren‘t soundproof at all!

Do yourself a favor and don‘t book that hotel.

Basic hotel, although advertising a restaurant, they don't have one. There is a pub on sight also advertising outside but when I asked all they had was Chicken wings, outside there is a small fast food place to eat but not much about. Staff are friendly and helpful. You can get breakfast here though.

Room rather basic, hotel (apart from the bar and reception) in a desperate need of refurbishment/ redecoration. Breakfast good (apart from stale bread) but tables/ floor not cleaned for days (we stayed for three days and same crumbs of food underneath our table stayed there with us. Not cool). There is no room service either - bins were not emptied even once in three days. Hotel closes at 9pm every night and they literally lock the main door and until 6am next day there is no staff on site. As for sauna, it opens daily from 6 till 9pm. On Sat though we went down at 08:30pm to find it locked (we had to ask to have it opened and you could tell that they young fellow was not happy). And here we get to the biggest issue with the hotel - its staff. Extremely unfriendly, bored and looking like they were doing you a favour when answering a question (the only exception is a lovely blond lady who was working last Sat 05/04). The other brunette was extremely unwelcoming all way long. Even on the very last morning when we checked out, she simply grabbed the key and turned away. No thank you, hope you enjoyed your stay, have a nice journey. Nothing that you would expect from ANY hotel/ hostel/ supermarket cashier or a bus driver. And frankly, she is probably the main reason why we will never go back to this hotel and certainly do not recommend.