Hôtel Mercure Nancy Centre Place Stanislas in Nancy

The Good: Staff was friendly, courteous and responsive, 100% Class A Staff.

The Bad: This hotel is nothing like what is advertised on the Accor App. The listing is deceptive and prices are ridiculous for a hotel of this Level

1. The picture of the Hotel on it's listing (on the Accor site/app) is a picture of the local palace downtown NOT in any way affiliated with or attached to the Hotel. The hotel is in a good location near all downtown sites, but it looks nothing like the picture in the listing

2. This hotel claims to be a four star hotel that is just waiting for final certification of their rating. If this is true the McDonalds must also be waiting for their Michelin Star. This hotel is at best a standard hotel more similar to a Ibis, or Holiday Inn Express, but charging four star Mercure prices.

3. View from the window was of a dreary courtyard with trash

4. Breakfast was good food, but very Chaotically presented. Again, this was more similar to a Ibis or Holiday in Express breakfast, NOT anywhere near the four star experience advertised.

Overall Staff was very nice, everyone was doing their best, and I enjoyed my stay. But my intent was to spend one night with my family at a really nice hotel on the last day of our vacation. I instead spent 4 star money for a Ibis/Holiday Inn Experience.