Hotel Kaiserhof in Munster
✅ Close proximity to the train station and central location convenient for walking to old town and museums ✅ Breakfast described as very nice with a large choice including gluten-free options ✅ Friendly and helpful staff who remembered returning guests ✅ Quiet rooms on higher floors despite central location ✅ Spa and fitness facilities received positive mentions ✅ Rooms generally clean and comfortable with a stylish lobby including a library ❌ Several reviews mention poor or limited WiFi coverage, especially on upper floors ❌ Some rooms reported unpleasant smells in bathrooms and toilets ❌ Complaints about small room sizes and uncomfortable beds in certain rooms ❌ Parking availability is limited and expensive, with some guests forced to park off-site ❌ Noise issues due to nearby nightlife and street activity, especially with open windows ❌ Some guests experienced unfriendly front desk service and confusing charges for coffee
Rooms and prices
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Description
Hotel Kaiserhof is a four-star hotel in Münster, Germany, originally built in 1899 and renovated in 2006. It offers a wide range of room types, including suites with city or courtyard views and various single and double rooms, catering to different traveler needs. Guests can enjoy amenities like WiFi, parking, a restaurant, bar, sauna, hammam, fitness center, and a business center. The hotel has a quiet atmosphere despite its central location, with some rooms on higher floors providing a peaceful stay. Breakfast is served as a buffet with gluten-free options, and the staff are generally described as friendly and helpful. Some visitors appreciate the stylish lobby with a library area and the convenient access to local attractions.
Location
Located at Bahnhofstraße 14 in Münster, the hotel is very close to the main train station, making it easy for travelers arriving by rail. It is within walking distance to Münster’s old town, museums, restaurants, and other sights. Nearby dining options include Restaurant «Cuba Nova Münster» just 79 meters away and Restaurant «Conti Bistro» 96 meters away. The airport Düsseldorf International (DUS) is approximately 96 kilometers from the hotel. This central spot allows guests to explore Münster’s city center and waterfront area comfortably on foot.
Tips
- If you plan to use the WiFi, request a room closer to the lobby or lower floors for a better signal.
- Consider booking parking in advance or prepare for street parking due to limited hotel parking.
- For a quieter stay, ask for a room on a higher floor away from street-facing windows.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 08:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, MasterCard, Visa, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Indoor Fireplace
- Cable TV
- TV
- Hairdryer
- Locker
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Hiking
- Parking
- Parking nearby
- Spa tub
- Beach/pool towels
- Business center
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Steam room
- Sauna
- Spa
- First Aid Kit
- Pets allowed
Video: Hotel Kaiserhof, Munster im Heidekreis, Germany
Map
Reviews
The breakfast was not bad but if I have to pay 23 €by person and than wait before it's my turn to get a coffee out of the machine it's not the best service. Even one machine for the whole breakfast arrea could be some more.
The location is central but having a disco behind the hotel with a lot of drunk people during the night is quite noisy.
For a cheap hotel it would be ok but not if I pay this price.
Great location between the centre and the waterfront, spacious room, very comfortable bed and friendly staff who remembered us from a previous visit.
A beautifully styled hotel with friendly and helpful staff. Quiet and relaxed restaurant and bar. Great breakfast with a large choice including plenty of gluten free options.
Just make sure you check out the pillow menu for the best night's sleep!
The place looks really good when you walk in. A great first impression. However, here are the issues:
1. The room air conditioner, as advertised, did not work at all. We aske for the AC to be fixed, and their answer basically was, "we fix when we can".
2. The toilet smelled horrible. No matter how many times they did clean the toilet, there is a horrible smell that came out of it.
3. The front desk staff was not very nice. Perhaps, because of the culture or language barrier, but still, they were not nice.
4. One day, I was sitting at the library, and one of the staff members came in and offered me coffee. I thought to myself, ok, they are being nicer. Nope, they brought coffee alright, bot charged me for it....For me there was no indication that there was a price, until she asked for the money.
5. I do have to say that the room service people were super nice.
Upon entering our room, we were shocked by how small it was. It felt more like a camper van than a hotel room. Despite being advertised as a room for two, there was only enough space for one nightstand. The other side of the bed was boxed in, forcing us to crawl over each other to get in and out of bed. The mattress was worn out, and we both woke up with sore backs.
The prices were outrageous considering what little they offered. It felt like they are nickel-and-diming their customers, as none of the amenities were free apart from a single bottle of water.
The only redeeming feature of this hotel is its location but that alone doesn't justify the high cost. For a hotel that claims to be 4 stars, this was totally unacceptable.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Kaiserhof
What types of rooms are available at Hotel Kaiserhof?
The hotel offers a variety of room types including Economy room, Standard room, Comfort room, Superior room, Deluxe room, Suites (single, double, one-bedroom, grand), and a Cottage.
Is breakfast included in the room price and what are the breakfast hours?
Breakfast is served buffet style but is not included in the room price. It is available Monday to Friday from 06:30 to 10:30, and on weekends from 08:00 to 11:00.
Does the hotel provide parking and is it free?
The hotel offers parking, but spaces are limited and parking is not free, which has caused inconvenience for some guests.
Are pets allowed at Hotel Kaiserhof?
Pets are allowed on request, but guests need to contact the property for details and any applicable fees.
How close is Hotel Kaiserhof to Münster’s main train station?
The hotel is very close to Münster’s main train station, within a short walking distance, facilitating easy access for train travelers.







































































































































