Moxy Dresden Neustadt in Dresden

Was supposed to be a quick rest that turned into a costly nightmare. Rooms are good but the couch in the double room was awful. No door between the rooms.
In the morning we found our car dented inside the hotels own underground parkinglot (which we understood was well lit and videorecorded). At the reception we're then told there are no cameras aiming at the cars or towards where we were told to park. Despite having pictures of the car that caused this and left (hit and run) we were told that police can't help since it happened on "private property"??? So if we get attacked inside your hotel, police won't help due to private property policy? Interesting...
Been then told to mail the incident to the hotel management but with no response in over one year.
Reason for 1 star service: After the incident, when we decided to involve the cops ourselves, one of the employee went by the car with a piece of cloth and wiped the damaged area, also partly hiding that it was a fresh damage made by the white vehicle. I'm not sure who exactly gave you the permission to touch our car, but we didn't!

I wasn't looking forward to leave a bad review but the lack of management aid to find the responsable driver (even with all information in your possesion) the lack of care from local police and the staff taking matters into own hands was a mix that led to a very expensive visit on our behalf.