PLAZA INN Schmöker-Hof in Norderstedt
✅ Rooms are spacious and clean with comfortable beds, mentioned in multiple reviews ✅ Staff described as very friendly, helpful, and welcoming across several reviews ✅ Breakfast and restaurant food receive praise for variety and quality ✅ Convenient parking garage reduces stress for guests with vehicles ✅ Pet-friendly policy appreciated by dog owners ❌ Online check-in difficulties reported, requiring multiple attempts ❌ Some guests noted poor corridor lighting and difficult-to-see room numbers at night ❌ Rooms can become uncomfortably hot due to lack of air conditioning and windows that do not close tightly ❌ Reports of rude or inattentive reception staff and incidents with room allocation errors ❌ Internet policy limiting WiFi usage to 30 minutes and 300MB per day criticized as impractical
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Description
PLAZA INN Schmöker-Hof is a four-star hotel built in 1985 and renovated in 2000, located in Norderstedt, Germany. It offers a variety of room types including Standard, Comfort, and family options, many noted for their spaciousness and cleanliness. Guests frequently mention the comfortable beds and well-maintained rooms. The hotel features a restaurant serving a broad variety of meals, a bar, and a business centre. Free WiFi, parking (including a convenient garage), and room service are available. The hotel is appreciated for its helpful and friendly staff, though some reviews note occasional issues with online check-in and corridor lighting. Pets are allowed with fees, but some guests found the charges excessive. Overall, the hotel scores well on cleanliness, amenities, location, and service with an overall rating of 8.5/10.
Location
PLAZA INN Schmöker-Hof is situated at Oststraße 18 in Norderstedt, about 10 km from Hamburg Airport (HAM). The nearest beach, Costa Kiesa, is approximately 1,540 meters away. For dining outside the hotel, Restaurant Imbiss Oase is just 208 meters away. The location offers a quiet environment with a nearby garden and hiking opportunities. Despite being somewhat remote, the hotel is accessible by car and provides parking facilities, including a spacious garage. It is roughly a 45-minute drive to Hamburg city center, making it a suitable stop for travelers passing through or visiting the outskirts of Hamburg.
Tips
- If you plan to stay overnight, request a room on a higher floor or away from renovation areas to avoid noise.
- Bring a portable fan or prepare for warm room temperatures due to lack of air conditioning.
- For internet needs, consider alternative options as the hotel WiFi has strict usage limits.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Sat - Sun] 06:30-11:00 Open
[Mon - Fri] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00-23:00. Check out time: 06:00-11:00.
Services and facilities
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Packed Lunches
- Free Wi-Fi
- Shuttle
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Hiking
- Parking
- Parking nearby
- Free Parking on Premises
- Garage
- Spa tub
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Sauna
- First Aid Kit
- Babysitting and childcare
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 1540 m. It takes 23 minutes To the beach!
Video: Best Western Hotel Schmoeker-Hof, Norderstedt, Germany | Travel Facts
Map
Reviews
Service: Not bad
Facilities: Relatively complete
Cleanliness: Acceptable
This was the second time we stayed. Great hotel, very clean. Great restaurant and excellent staff
Only bad things is lightning on the corridors, very dark and they way they setup the lights for room number make it difficult to see at night when is very dark.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about PLAZA INN Schmöker-Hof
What room types are available at PLAZA INN Schmöker-Hof?
The hotel offers Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Quadruple Family room, Standard Double room, Comfort room, Comfort Single room, and Comfort Double room.
Is breakfast included with the room reservation?
Breakfast is served as a continental buffet. It is open from 6:30 to 10:00 on weekdays and 6:30 to 11:00 on weekends. Additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at the hotel and what are the fees?
Pets are allowed at PLAZA INN Schmöker-Hof. Fees apply, but you should contact the property directly for details.
How far is the hotel from Hamburg Airport?
The hotel is located approximately 10 kilometers from Hamburg Airport (HAM).
What parking options are available at the hotel?
The hotel offers parking including a convenient and ample parking garage, as highlighted by guests.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 137 USD The best time to book is August 12, with rates starting from 137 USD