ibis City Centre - An Accor Brand Hotel
Rooms and prices
Description
As its name indicates, ibis Chennai City Centre benefits from a highly advantageous location. Located on Anna Salai Road (aka Mount Road), opposite Thousand Light Metro Station, the hotel is only 20 minutes from the Chennai Airport via metro. Whether you are travelling for business or leisure, you will find the most bustling areas in close proximity, such as T Nagar, Marina Beach, Chepauk Stadium, Chennai Port, and the business districts of Nungambakkam, Egmore, Parry's, Teynampet, Mylapore and Alwarpet.
Hotel opened in 2015. In this hotel 155 rooms, 6 floors.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: INR 1,000.00 (approx. US$11.40) per pet per day
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Public parking
- Valet parking
- Car rentals
- Taxi booking service
- Shuttle service
- Airport pick-up
- Airport drop-off
- Restaurant
- Multi-function room
- Conference room
- Fax/copying service
- Multimedia display system
- 24-hour front desk
- Lockers available
- Express check-in and check-out
- Safe at front desk
- Luggage storage
- Wake-up call
- Currency exchange
- English
- Hindi
- Bar
- Room service
- Snack bar
- Smoking area
- Water purifier
- PA and sound system
- Elevator
- Gym
- Clothes dryer
- Dry cleaning
- Laundry service (on-site)
- Ironing service
- Childcare service
- Children's meals available
- Accessible rooms available
- First aid kit
- Fire alarm
- Intruder alarm
- Smoke detector
- CCTV in public areas
- Fire extinguisher
- Security personnel
- First aid room
The nearest beach is located on the distance of 2570 m. It takes 39 minutes To the beach!
Street view
Video: ibis Chennai City Centre- An Accor Brand, India
Map
Reviews
1. Check in: folks at the reception had no clue on how to retrieve my reservation. Multiple people had to be consulted for them to figure out.
2. Customer focus: Had taken two rooms and both fell on the rear of the building where the facade blocked the light coming in. As it is, the room lighting is very dim. I made a request to the reception to allocate at least one room on the other side (facing the road/front of the building) being with senior parents.
I was adamantly declined.
Despite me noticing several rooms just opposite to ours unoccupied.
3. Upkeep of amenities: The table lamp was unplugged and wouldn't turn on until the maintenance guy showed up. The hair dryer would not work. AC couldn't be adjusted higher than 22 C (strangely !!)
Main door of the room was jammed and wouldn't close by itself unless you (me being almost 75 Kg ) to shoulder it into closing.
4. Biggest turn off : Lackluster attitude towards housekeeping.
We had plates, bottles lined up on one side of the corridor and the housekeeping trolley parked on the other side. (See the image)
Literally I had to navigate between them to reach my room.
Made 1st request in person to the reception - no response.
Made 2nd request over phone - no response.
Made 3rd request in person to the reception with a photo of the situation of the corridor - plates/bottles were cleared & the highlight - the housekeeping trolley remained until I checked out by 8am the next day !!!
5. Management's loot:
Overpriced food - Rs. 500 + for any gravy..
Rs. 300 + for sandwich
Rs. 180 for a regular sized take away cup of "almost cold" CHAI.
All the above wasn't over an extended stay of many days. Just over one night.
Whatever name/image the ACCOR groups IBIS brand had/has in other locations is being single handedly damaged by the Chennai City Center folks.
Nothing more to say !!
My bathroom flooded after my first shower. I reported it to reception, yet the issue was not fixed the next day. My room was not properly cleaned, and shockingly, someone was still cleaning it when I arrived at 2:30 AM. The receptionist even asked me to wait 5 minutes for the room to be “ready”—at 2:30 AM!
No one took my complaints seriously. I even emailed the Director of Guest Services and received no response. Absolutely unacceptable.
Room has weird like paint smell, which is very unpleasant. Food varieties for the breakfast buffet almost the same each day of my stay. Hospitality of the staffs are above average. Amenities of the hotel need to be improved as the room charges are quite expensive for a 3 star hotel.
Overall very good hotel for reasonable price .
Brilliant breakfast spread
Frequently asked questions about ibis Chennai City Centre - An Accor Brand
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 39 minutes to reach to the nearest beach.
Which room categories are available in the ?
You can book Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds, Standard Room, 1 Queen Bed|1 Queen Bed, Standard Twin Room, 2 Twin Beds|2 Twin Beds in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Are pets allowed at Ibis Chennai City Centre?
Yes, pets are typically allowed at Ibis Chennai City Centre, but it's always best to call ahead to confirm.
How to get from the closest airport to Ibis Chennai City Centre?
The closest airport is Chennai International Airport, and it is about 41 mins from hotel by car (18.3 km).
What is the cancellation policy for Ibis Chennai City Centre?
The cancellation policy for Ibis Chennai City Centre varies depending on the type of room and booking conditions.
Does Ibis Chennai City Centre offer airport transfer services?
Yes, Ibis Chennai City Centre offers airport transportation for guests. We suggest you call ahead to confirm details.