Hotel Amar in Agra

good experience, good food, helpful staff, clean, comfortable, overall a nice experience..........................

This is a pretty decent hotel almost centrally placed. However, I had a bad experience, had reserved the premier suite and suite rooms after confirming everything with them, when I reached and checked the rooms were not the way I was promised, it turned out that the reservation desk especially, Ms. Anuradha gives false information to get business without bothering about the guest's comfort. This was really not acceptable especially when I had reconfirmed everything nth times with her. Thanks to Mr. Kamlesh, he manages everything well, seems to be sincere and bothered about the guest's comfort. He offered us different rooms which were far more comfortable. Now the other factors: Housekeeping does a good job, the rooms and washrooms are neat and clean, however, they may think of changing the bathroom fixtures as they have become quite old and rusty. Room service is prompt and good. The overall hotel staff is friendly. Chk out was smooth. Another area where they might need to improve is the breakfast spread. The same menu every day without much changes...Poha, Potato wedges, Eggs to order, Idli or Vada Sambhar and Paratha or Puri aloo. Almost no salad, one juice and min fruits. In our 4 day stay we didn't get anything else which was disappointing. Overall a decent and comfortable stay.

A clean hotel with friendly staff. The room has water, a kettle, two mugs, and two glasses. The bed linens and towels are clean. Our room was newly renovated. The pool is out of service. Overall, it was an okay overnight stay. The breakfast was good.