We stayed at Waldorf suite hotel for 4 nights and it was a terrible stay.
In another Western European country the hygiene health and safety would shut it down. The cheese, ham, salmon and butter were kept at room temperature with no ice during breakfast. The room was dusty, the tv full of dust.
Definitely not a 4 start compared to European standards! The pillows very hard and it seemed to sleep on stones.
The manager claimed to my partner that they’re not family friendly, I wonder why they accepted our booking as they were well aware we had two young ones!
The carpark very tight and people blocking each other and we could get in with the pushchair as the cars were double parked.

We stayed at the Waldorf Suite hotel from 19th Sept to 26th Sept. After doing hours of research, we picked this hotel because of the stunning pictures, particularly the amenities of the rooftop pool. The website said it had a heated pool, which was perfect for my mum who has arthritis, and cocktail bar. The rooftop area was closed. On our first day of arrival the pool was not clean, freezing cold and unusable. There was no cocktails or music. Every day after that the rooftop area was locked so we couldn't even use the sunbeds. We went down to the reception and they told us it was closed from September onwards for the end of the season. Their website mentions NOTHING about closure, we would not have booked if it did. I have been to hotels in European countries like Spain and Italy as late as November and their facilities have been open. There were many other guest like us who were annoyed at not having access to the pool. The rooftop area was also very dated and clearly decades old (not like the pictures). We were then forced to go to the beach for sunbeds and pay 6 euros per person per day to lie down which was a huge additional cost to our holiday. The hotel room also did not have a kettle, no way to stream Netflix on the TV and all the tv channels were in Italian. We would not go back.

Definitely not a family friendly hotel. We’re staying here with our 2 young children and it’s an absolute nightmare getting in and out the hotel as there are lots of stairs. The lifts are very tiny, the rooms are very noisy, no kettle in the room, no coffee machine. These are all things that you wouldn’t expect from a 4 star.