Hotels in Matsue

Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high. The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather. One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am,...

Comfortable stay - a spacious room for a solo traveller like me. Location is close to the JR station. As I stayed on the New Year's Eve, they even offered free toshikoshi soba, so I finally had a taste of this Japanese tradition.

Just opposite the JR station. Many restaurants nearby. Very convenient and clean!

A boutique local hotel under the Excel brand, it is what I can expect. Everything works, good Tokyu group facilities. Felt that the car park fee at ¥1,200 per night is a bit high in this kind of city.

Stayed at Tokyu for 6 nights, everything was very good. The room was very large, with dry and wet separation, and 2 large windows that could be opened. The breakfast on the first floor was rich with local specialty dishes. It was also very convenient to go to the attractions, and the surrounding facilities were complete. The only suggestion is that you need to take the underground passage from the...

Business hotel with standard Japanese service. Only down point is that they do not have coin laundry.

This hotel located in very good location. There many types of restaurants, club, pub, and convenient store. Their onsen is free and you should try for this type of new experience.

This was a really nice hotel. The staff were friendly and extremely professional. I liked the location because it was between the station and historical area so it was easy to walk to both of those locations. The breakfast buffet was outstanding with Japanese and western offerings. Even as a vegetarian, there was a lot of food I could eat. The onsen was great and never crowded. It would've been good...

Good experience with good location and good staff and friendly

One of the most comfortable mid-range hotels I have ever stayed in after at least 80 nights in hotels in Japan. And the extensive breakfast buffet is the best I have ever had.

For the price, this is really good value for money. The rooms are new and they have an onsen! It's also in the center of Matsue and you can walk around the famous spots

We had to wait more than 30 minutes for the breakfast buffet. It may be unavoidable during Golden Week, but I felt they could have done something about it. Some of the tour group had stopped eating, even though there were some seats available.

A high-end business class or even luxury stay along the waterfront.

I stayed here without meals. It's convenient because there's a parking lot right in front of the hotel. Check-in is done by machine, but the front desk staff will help you if necessary. The room is compact but sufficient. It looks old, but it doesn't bother me at all. I was most looking forward to the large hot spring bath, and was able to take my time soaking when there were not many guests. It felt...

This hotel is quite good, price is not too high and have really good service.

Good rooms! Cooperative staff, and beautiful view of lake shinji and mountain ranges from sky candle !!

Nice breakfast and nice Onsen. Staff is very cooperative. However the Tatami room should be renovated or improve it. The onsen need temperature sensor to show the real heat level.

Fine, but is fairly old and a bit smelly. Could do with a renovation. Also a pity that the bar shuts very, very early

When I entered my personal information into the self-service machine at check-in, I was late, so there was no one around, but during busy times, the information is completely visible, so I think it would be better to change the display. The room was neither good nor bad. I was alone, so it was fine.

I checked in in the evening, but due to construction work on the parking lot, I was redirected to a different lot. There was no explanation, so I didn't know how to get in and couldn't enter the parking lot. Also, there was no explanation when I checked in at the front desk, so I had to ask each time about whether breakfast was available, etc. The bath was also a little far away, so I went to get a...

It would have been even better if there had been a little more variety.

It was a shame there wasn't a large public bath. There were plenty of free services available.

Clean and near to station. Good location. Staff are friendly and helpful. You can store your luggage before check in.

This is probably the most cost-effective hotel I've stayed in during my dozen visits to Japan. It includes three breakfasts for two adults and one child. The mixed rice and freshly made Izumo soba noodles are all delicious. Free probiotic drinks are provided in the morning, free cold drinks are provided in the afternoon, free ramen is provided after 9:30 pm, and pear pudding is provided in the room...

You paid what you get, most by JR station with few mins walk.

Very professional and helpful staff. Hotel public areas and rooms very well kept. Great breakfast, with a good variety of different foods. Obviously an excellent location for transport, being right near the station. Something to be aware of if you're driving there: your GPS will take you to the front entrance, but the parking structure is down a small alley at the back. There are several car parks...

Convenient position. Clean and nice staff. The building is old, but the room is a bit renovated, with USB charger. Bed a bit uncomfortable

The room was nice and very clean and the location was alright given that it is 2' from the station and Matsue is a small town. Though there were enough dishes for breakfast they were more what you'd expect for lunch, the coffee was absolutely horrendous and there was none in the room, get your own. That said it was a good experience all in all, would go again

Near Songjiang Station, you can take buses to nearby attractions. There is a LAWSON supermarket 100 meters outside the hotel.

The parking lot was full, so I was directed to the affiliated parking lot next door, but I paid 800 yen at the hotel and another 300 yen when I left the next day. No explanation was given.

It was close to the train station so it was easy for me to move

Good onsen place. Quiet and service is nice. Not very convenient and needs to drive or take taxi to places.

The hotel was spacious and the rooms were clean. The breakfast was delicious. The curry was especially great! I would like to stay here again.

Very good 👍First-class sanitation 😋 Unfortunately there is no gym

The hotel is in a good location, very close to Ichibata Railway Shinjiko Onsen Station, only two or three minutes' walk away. It is very convenient to take the Ichibata Railway to Izumo Taisha Shrine. The hotel rooms are large, clean and tidy. The buffet breakfast and dinner are very good, including seafood bowls. The hot springs are also good and the baths are very comfortable.

This time we drove there, there was a parking lot nearby and we had to pay 500 yen. The rooms at the hot spring hotel by the lake are also very nice. Buffet style breakfast with lots of choices. recommend!

The service was good and the food was great!

The food was delicious and the staff were very friendly. I would like to stay here again if I have the opportunity.

It's a lovely inn with a great atmosphere, and I was very satisfied with both the food and the hot springs. I would like to stay here again if I have the opportunity.

There's a free shuttle bus service, and the daily complimentary snacks are different each day, including popular items available in the shops. They even gave us foot patches on the last day – a thoughtful touch! Breakfast and dinner are included, and there's a hot spring bath. It's in a great location in the hot spring town, and the service is good. Highly recommended. The only downside is that there...

The staff is very enthusiastic. The garden and the room are well maintained. The room is relatively large, fully equipped, and the breakfast and dinner are very good. Since it is May, which is not the cherry blossom season, it is relatively cheap and worth staying again. There are open-air hot springs, which can be used for a long time.

The kaiseki cuisine is delicious. The boss lady's smile is very comfortable. The room is also very good. The staff is very timely and in place. There will be apple snacks and tea when you check in. The hot spring is also very comfortable. Great!

It feels old, but it's clean and well-maintained. Most of the guests are local Japanese. Parking is convenient. There are no amenities nearby, but it's quiet.

The food and hot springs were good.

I had stayed here before and had a good impression, so I stayed here again for the first time in three years. The exterior looks a little old, but the inside is very clean and wonderful. The room is spacious and I have no complaints. It's a bit of a walk to the bath, but it's nice to walk there leisurely in your yukata. What satisfied me most of all was the breakfast buffet. All the food was delicious...

The inside of the building was very clean and the bath was amazing. The polite service made me feel luxurious.

The hot spring was pleasant and the washing area was spacious. I booked with breakfast and dinner included. I think this was the simplest course for the price, but dinner was a full course and I was full. The final dessert parfait was a specialty and was very delicious and filling. The breakfast buffet also had a wide variety of Japanese and Western dishes, so it was hard to choose. The clam miso soup...

The hotel lobby has a good atmosphere. There is a courtyard for viewing and there are small animations to watch at night. The large bath is full of agate, but it seems to be close to the street and there will be car noise. Overall it is OK and the bath is comfortable

What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready...

Great hotel with onsen. Our room is new deco and the view is good. Every customer can enjoy welcome drinks with many choices which have alcohol. The dinner and the breakfast are great too. Love this hotel very much.

No tattoos allowed in the Public Onsen (only OK in private onsens, which cost ¥3,000/h). The changing area is filled with posters restating the tattoo ban next to pictures of a happy family... so behind the times really. Despite not being able to use the onsen facilities, my partner who has tattoos was still required to pay the ¥150 onsen tax upon check-out. Apart from that, this is a good onsen hotel...

I really enjoyed it. I was very satisfied with the hot springs and breakfast. The breakfast was especially delicious and I ended up eating too much. The room was clean and had no problems.

Perfect 10 Clean, comfortable, very roomy western beds, breakfast was very delicious and service was best in class. The cultural show was an unique experience. Parking was plentiful and free. The staff gave excellent recommendation for dinner. The property was very elegantly decorated. We thoroughly enjoyed our stay and will definitely recommend others to choose Hotel Gyokusen. Location is...

It's a very small place. There are few young Japanese people. They are all local middle-aged and elderly people. The hotel staff can hardly speak English, but we can communicate smoothly by gestures. It costs about 50 RMB to take a taxi from the JR station to the hotel. There is no hotel email address when booking through Ctrip. It may also be that the hotel does not have it, so we can't contact the...

I chose this hotel based on reviews, and I was very satisfied as it lived up to its reputation. I felt that the staff's proactive efforts to make guests enjoy themselves contributed to this rating. Although the hotel usually provides the same yukata, I was able to choose my favorite yukata and obi sash for free. By the way, at the hotel the next day, there was a fee (500 yen). There was a handwritten...

I have stayed at many inns and hotels, but this is the first time I have experienced such thorough omotenashi; hospitality. It felt like being showered with hospitality from the moment I parked my car in front of this inn. Every employee I saw was dedicated to greeting with me. I felt how enthusiastic they were to omotenasu us. No exception but everybody. I honestly wanted to know the secret behind...

This was our first trip to the San'in region as a couple, and we decided to stay at this hotel based on word of mouth. I was able to experience the hospitality and concern of all the staff, from welcoming me on arrival to room guidance, meals, evening events, and seeing off on departure, and I was able to spend the best days. In particular, I was very happy that a message card from the new graduate...

This is my second time staying at Shiraishi family. I was able to enjoy it. From the time we arrived until the time we left, I was able to feel the hospitality of the employees. From greetings to responses, the attitude of valuing customers was overflowing. The food was delicious and the room was clean and well equipped with everything we needed. The bath was also comfortable. I tend to want to enjoy...

There was a review comment that "I can't find any flaws at all", but I completely agree. Mr. Nakai (he called himself Mr. Matsudo), who was in charge of our dinner, was very kind to us. thank you very much. The attached photo is her portrait drawn on the coaster. In addition, I couldn't confirm the name, so I can't introduce it here, but after leaving the car key with the person who met me at the driveway...

Great in everything. Can't find any flaws at all. The customer service, food, and bath (cypress) were all good. There was a description on another travel site that the room was old and unsatisfactory, but it was cleaned properly and I didn't mind at all. Best place to stay in recent times

The location is good, about 7 minutes away from Songjiang Station. The most important thing is that the service attitude is very good. The waiter introduced the room facilities one by one and confirmed the breakfast and dinner time very carefully. The breakfast was Japanese style and the dinner was very delicious. It was a typical Japanese meal with ten courses and the dishes were arranged very attentively...

The hot spring is very good and the scenery is good, but it is too far from the station

The trip came to Matsuyama City in Shimane Prefecture, Japan. I came here because of a temporary change in schedule due to a typhoon. So this accommodation was also booked temporarily. It is a 10-minute walk from the station. The hotel has its own hot spring and includes Japanese breakfast. The room and facilities are still OK. I was a little unhappy that I booked a room. When we checked in, we saw...

Great ryokan and they made me amazing vegetarian dinner and breakfast (I emailed in advance, through Japanican). Lovely roof top onsen too!

If you enjoy a Japanese style room, this is a good choice for you. We didn't get the Lakeview view room as we checked in late but did try their public bath (for man only) We try to buy breakfast on site but it's fully booked so better by the breakfast together when you do the booking. The location is very close to the castle city.

This is good Japanese style ryokan! The onsen is great, the room is clean and stuff n receptionist is kind. The one thing I feel not good is far from Matsue station. If u use train u can easily to go there. It’s near to castle of matsue, yomegashima. If u can see the sunset, it will be memorable experience!

Spacious clean room with wide beautiful sea view, nice and friendly both at lobby and restaurant expecially the lady staff '平川' who is always wearing a smile, good half board meals, free easy parking.

Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay...

Lovely ryokan & staff, spacious room and a big parking on site. They provide both the shower in the room as well as the onsen on the first floor. They only offer Japanese set breakfast. A little retro hotel but a good value for money and lovely staff.

It was a really nice inn. From the outside, it looked a little old, but the inside was well-maintained and clean. The large public bath was also clean and I was able to refresh myself. As I was traveling alone, I asked the front desk if I could take a photo, and they gladly agreed. The service when we passed each other in the hallway was also excellent, so I would definitely like to stay here again

Excellent location and a wonderful spot! The staff were also excellent.

Good service and an excellent location.

The hospitality was outstanding. As many ryokans nowadays are quite expensive, I opted for a room-only plan. It's rare to find a ryokan offering a room-only plan for just 10,000 yen per person. When I decided to add breakfast last minute and was quoted 3,000 yen per person, I initially paused. However, I was treated to a relaxing and serene traditional Japanese breakfast in a beautifully appointed...

Excellent customer service and nice facilities. The view is also fine.

We stayed for three days and the hotel was beautiful. Very spacious, all of the amenities and such a relaxing hot spring tub. Breakfast each morning was wonderful and different each day, with local foods. The ladies who worked at the breakfast restaurant were very helpful and so nice. The front desk people were accommodating and easily aided us with any questions we had. Such a wonderful day and such...

It is really a very nice hotel. I didn't have any expectations for Shimane, but from the moment I landed at Izumo Airport all the way to the hotel, I met very warm and friendly people. The staff of Ohashi Kan is even more enthusiastic and responsible. I can say that the design and facilities of the hotel are among the top three of all the Japanese hotels I have stayed in. The design is obviously very...

Hotel right opposite the train station with old-fashioned charm. Great price and well-equipped room with fridge and kettle. Private bathroom. Smoking and non-smoking rooms available. Fantastic!

In addition to being old, the setting of the bathroom is very unreasonable, too small, the bathtub is narrow and high, there is not enough space to squat down, the environment is clean, the non-smoking room has no peculiar smell, it is okay to stay for one night

The room is small and old, but the location is first-class

Facility is old.but enough for business purpose.

This hotel is conveniently located across the street from Matsue Station. Front desk staffs were helpful and nice. The room was clean and comfortable. For Japan, it is about an average sized hotel room. They provided toothbrush, toothpaste, shampoo, body wash, hand soap, hand towels, and bath towels. The slippers and Japanese style robes were a nice touch. For the price, location, and cleanliness I...