Takamatsu Guesthouse BJ Station in Takamatsu

I've never seen such an awful guest house. Maybe, this is the worst one in Japan. First, there is no security here. The locker keys don't work at all, because I can open all lockers with my nail easily. When I asked the host to exchange the key for another one, he threw the key into the key box aggressively clicking his tongue loudly and closed the door making an incrediblely big noise, which was probably on purpose. Second, the stairs was narrow, steep, and had no hand rail. During a trip, I was injured my left arm, so the stairs were very dangerous especially for me. Finally, the bed was so short that I couldn't sleep with my legs stretched. The only good point was that the guest house was located near both of the station and the harbor. By the way, the accommodation fee was approximately 34 USD which was inappropriate for these services. Do you still want to stay here?

This hostel is a health and safety hazard. DO NOT STAY HERE!

◇Cleanliness and Safety
The pictures lie. The hostel is dirty and dusty, there are lose nails and wooden splinters lying around. The floor looks like it hasn't been cleaned in months.
There are only 2 lockers for baggage which are always full, the only other option to store your baggage before or after check in/out is a chain at the entrance stair case. This area is freely accessible for non-guests as well, and belongings can be taken out by everyone. There are also no security cameras in this area. This harbors a huge risk of theft and the hostel can't be sued for it.

◇Room
There was small white dirt which looked like BED BUG eggs on the bedsheets!!!
Advertised as "capsule beds", but they are actually bunk beds with curtains (which are broken). The lower "beds" aren't even beds, just a thin futon mattress on the dirty floor. Absolutely disgusting.

◇Shower and Toilet
There is no hand soap in any of the toilets!!!! After what we've been through with the pandemic, this is absolutely below the service standard in 2025.
The shower was moldy and there were hairs from other guests, obviously the showers aren't cleaned daily.

◇Service and Staff
I was given the wrong room and placed in a worse one than what I had booked. When I pointed it out, there was no apology from the staff, but I was offered to switch rooms. If that's possible, why not place me in the right room from the beginning?
I bet they were keeping the better rooms empty on purpose to fill them at a higher price. Which is shady business practice at best, and a straight out scam at worst.
I voiced concerns due to dirtiness and lack of safety, to which the staff became rude and outright scary. Super unprofessional.