Zumrat in Karagandy
✅ Heated pool described as large and generally warm with clean sauna facilities ✅ Spacious rooms with wide beds and soundproofing noted as comfortable ✅ Friendly and polite staff providing good service ✅ Good food quality mentioned by multiple guests ✅ Parking rated 10/10, ensuring convenient free parking ❌ Some guests experienced mold in bathrooms and lack of shower doors ❌ Reports of rooms not being cleaned or towels not changed during multi-day stays ❌ WiFi reliability was rated poorly, suggesting connectivity issues ❌ Noise disturbances from a printing house in the same building affected sleep ❌ Location and price received lower ratings, indicating some dissatisfaction
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Description
Zumrat is a 3-star hotel in Karagandy offering a variety of triple rooms and studios. Guests can enjoy amenities such as a heated pool, sauna, restaurant, bar, and free parking. The hotel provides internet services and WiFi, though WiFi received mixed ratings. Rooms are soundproof and non-smoking, with safety deposit boxes and air conditioning. The hotel operates a 24-hour front desk and offers laundry, luggage storage, and massage services. Pet stays are allowed upon request. Reviews highlight the clean heated pool and sauna, spacious rooms with soft beds, and friendly staff. However, some guests reported cleanliness issues like mold and irregular room cleaning during longer stays. Overall, Zumrat offers a calm atmosphere with classic decor, suitable for travelers prioritizing sauna and pool facilities.
Location
Located at Yermekov St 112/5 in Karaganda, Zumrat is about 3.3 kilometers from the Miners' Glory Monument, a local landmark celebrating the city’s mining heritage. The Karaganda Airport (KGF) lies approximately 22 kilometers away, making airport transfers manageable by car. The hotel’s location received middling ratings, indicating its position might not be central but still accessible for visitors exploring Karagandy.
Tips
- If you plan a longer stay, confirm the housekeeping schedule as some guests reported rooms not cleaned daily.
- Bring your own WiFi hotspot or plan for limited internet speed as in-house WiFi is rated poorly.
- Ask the front desk for room locations away from the printing house noise early in the morning to improve sleep quality.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added, but cribs cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Smoke-free property
- Heating
- Security guard
- Washing machine
- Express check-in/check-out
- Television in lobby
- Early check-in
- Late check-out
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Locker
- Bathrobe
- Mosquito net
- Safe (in room)
- Iron and board
- Laundry
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Cafe
- Full board rates available
- Half board rates available
- Restaurant
- Snack bar
- Microwave oven
- Packed Lunches
- Free Wi-Fi
- Free internet
- Shuttle
- Airport transportation
- Russian
- Hiking
- Suitable for Events
- Free parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Heated swimming pool
- Event facilities
- Conference Hall
- Baths
- Sauna
- First Aid Kit
- Family/Kid Friendly
- Kids' TV Networks
- Pets allowed
Video: ГОСТИНИЦА КАРАГАНДА #караганда
Map
Reviews
I got moldy bread at breakfast!! It's all just disgusting!!!
The rooms are spacious, the beds are soft, what else is needed for a good rest.
POIs near hotel
Frequently asked questions about Zumrat
Are pets allowed at Zumrat?
Yes, pets are allowed on request. Contact the property for details regarding fees.
Does Zumrat have a swimming pool and sauna?
Yes, Zumrat offers a heated pool and sauna facilities for guests.
Is breakfast included and what is its quality?
Breakfast is available at the hotel and received generally good reviews, rated 8/10.
Can extra beds be added to rooms for children?
Extra beds can be added in all room types, but cribs are not available. Fees apply and must be paid at the hotel.
How far is Zumrat from Karaganda Airport?
The hotel is approximately 22 kilometers from Karaganda Airport (KGF).
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 34 USD The best time to book is August 30, with rates starting from 29 USD