M Roof Hotel & Residences in Ipoh

I chose M Roof as it was closed to my parents' house. I had stayed there before and it was good thus, returning to stay there again.
Checking in was swift and good.
Bathroom and WC was functioning well and everything was running smoothly.
However, on the first night, my sleep was very disturbed! I was rudely woken by itchiness. Initially, I thought it was just my sensitive skin and went back to sleep. Shortly after, I felt worse and woke up to check and realised that one side of my face were bitten by some bugs. Thinking it was something that I might have caught earlier, I went back to bed. This time, I turned the other way to sleep and to my horror, I realised that the bed had some bugs which i couldn't see. It was a restless night throughout. Just as I managed to go back to sleep, there were water sound dripping - I was too tired to check this time.
The next morning, I informed the front desk and insisted that I would want my room changed and upgraded but no rooms next to the fire exit. My request for an upgraded room was accommodated but it was located right next to the fire escape door! Oh well .. too tired to argue.
Second room - all was ok. There was a sofa in there which I daren't sit on for fear that it may have bugs too - paranoid.
Shower area was horrendous - the area is tiny (if it had been a bigger person, he/she would have an issue moving around). Shower head was rusty and the hand held shower cannot stay at its position as the holder is already too loose. There is no door but a shower screen, thus the water spilled over to the WC area.
Amenities in the shower area was not given - had to request. I had to ring twice to get the shower gel and the guy from housekeeping didn't look very pleased in sending the amenities.
I don't think I will ever return to this hotel on my next trip ...