Impiana Hotel Ipoh in Ipoh

Decent hotel, toilet was abit old and you can visually see cracks at certain part. Carpet in the room feels old. Other than that staff was nice and daily cleanings were as expected. Location was great not too far from the 20 minutes drive out of town to housing areas and 5-10 minutes to town area.

4 stars hotel at this price was actually a good deal. Just that the hotel is kinda old.

Old building. Pretty much normal, old hotel that is acceptable and nothing much. Bed was comfy though.

Love this place as usual, i was here last January and December and November 😊. I really hope that the renovation will be done soon so i don’t have to park in the basement.

Our stay in Impiana Hotel was nice and wonderful. We were treated by the concierge staff and front manager with in a very friendly manner. The room was spacious and well equipped. The coffee house serve good food. Overall the services provided by the hotel was superb.

Came here for an overnight teambuilding activities. A comfortable stay, with quiet atmosphere at night although it being located beside a road.

One of the very few hotels that still provide the complete package of what a hotel stay should be like - premium toilettries package, iron and ironing board in the room, hair dryer, laundry bag, sewing kits, safety deposit box, generous quantities of towels, nice smelling hair and body shampoo (not the typical ones that you found in every other hotel - here they smells unique and much nicer).

Another good safety measure that I'd like to applaud the hotel is the placement of a fire safety blanket. I think management can consider placing at least one or two at every floor of the hotel.

Cleanliness of the room should be improved though, it's quite dusty. Bathtub is having some stain. Also, the management should really accelerate the fixing of the lifts. During my stay, only one out of three lifts is functioning well.

Morning and lunch buffet experience is satisfying overall, with varieties of food being served.

This hotel truly offers a special atmosphere. The staff went above and beyond; our names were even on a welcome board! We were upgraded and treated like VIPs. The general manager clearly fosters excellent hospitality. Even a waiter moonlighting as a village trekking guide made our experience unforgettable. It felt more like a home than a hotel. If you're looking for authentic warmth and connection, this is it!

Staff very welcoming. Room ok la, breakfast buffet nice. One thing, no lift from parking area but can drop your item at lobby and staff will help you.

It's not in the heart of the city, there's no convenient shop nearby, and the nearest shopping mall is a 5-minute drive away.Room is spacious and clean.Breakfast is good.