Guadalajara Plaza Expo Business Class in Guadalajara

A total scam. I went there for the FIL Guadalajara and I am leaving ripped off by this hotel that never hosted me. Since the beginning they madea big deal because I arrived with m minor daughter. I reserved through Expedia: 2 airplane tickets and room for two. They made me wait standing ONE HOUR without any chance to go to a room or whatsoever. I asked Expedia to cancel the reservation. I missed my book presentation because of this problem, I also had a very bad time. Customer service was very disrespectful and I feel I was in the wrong place BEING TWO FEMALES ALONE. They told me I was not going to see my money back. Obviously I will fight that when I am back to America. I found a better place in another hotel.

READ REVIEWS before staying here. They're 4.5 stars is for I don't know what!

The place is run down, smells HORRIBLE HORRIBLE, very humid, musty, mildew, moldy. Rooms are hot!. Immediately after exiting the elevator to the room floor (2), you can smell the stench. I felt like my airways were closing! The service was great and they were very understanding with my daughters medical condition to cancel our reservation at no charge. But yeah, if you're looking for a min. 3 star smell and cleanliness, not here!

Please do yourself a favor and avoid this hotel. Read the other reviews carefully, multiple people have talked about the mold smell and old facilities. there is nothing "Executive" in it. Its situated in expo area and billed as a "business class" hotel but there are many better options, I would say its at standard hotel quality, because of a lack of care. The hotel is badly in need of renovation, which causes the exprience here to be very poor.

I choose this hotel to get a good night's sleep because I was traveling, Upon checkin these are the thigns I discovered which caused me to leave after one night:
-noise transmits easily from room to room becasue of the gap below door frame. (its so bad that when neighboring rooms are being cleaned u can smell the disinfectant because all the same air is circulated thru the hotel everything on the floor (Smells and noise) is transmitted into your room.
-old ac unit does not introduce fresh air, just recirculates the air. no heat and the large glass windows transmit cold on a cold day
-carpets that retain smell and moisture
-biggest issue - mold! the moment the elevator opens the smell is clear. I stayed on 4th floor, the whole floor and rooms had moisture smell. If you are sensitive to smells you will hate this.
-off brand tv and bottled water, low quality shampoo/soap
and the number #1 complaint is the internet. 1) the signal is very very weak 2)if you want high speed internet you must pay extra $$

if this was marketed as a standard hotel I would not be so critical of details, but i paid double price for this room and they advertise as a "business friendly" which it is not.

This is not a recommended hotel.

The breakfast buffet is very good!