5 star hotels in Ulan Bator

The accommodation was great, but I felt the breakfast wasn't very tasty.

I stayed there with my toddler. This was our second visit, as we chose it for a staycation escape from the long winter. The rooms did not have air purifiers or humidifiers, which made the air extremely dry. Both my child and I experienced constant static in our hair throughout our stay. We also suffered from dry nasal congestion, including blood streaks in the mucus. Another factor that may have contributed...

I always stay here. The location is convenient and the environment is superb.

Good convinient location. Connected to a mall. Nice rooms

The only luxury hotel in the city.

Good location, connected to mall. But poor service.

Very good location. Nice big comfortable room and bathroom. All very clean. Friendly staff. It’s my third time there.

Desk staff extremely helpful and honest. Thank you.

central location, walking distend to chinggis khan square.

Good and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north...

Perfect location with two minute walking distance of the main square. Close to other interesting places also. Clean and well maintained hotel. Friendly staff. Comfortable bed. Nice view from the room. I think this is the best place to stay in Ulaan Bataar

Good place to stay. Service is good though people at the restaurant could be more proactive. We wait for 1 hour before realizing the kitchen forgot our order. Front desk guy was really nice and helpful.

An older hotel, but it feels secure and reliable.

It was okay, but the breakfast was a bit simple.

My stay at the Kempinski Hotel Khan Palace Ulaanbaatar was fantastic! I stayed in a Deluxe King Room from November 11th to 18th, and it exceeded my expectations. Regarding hygiene and environment, the room was clean and tidy, the facilities were brand new, and the window offered an expansive view. The overall environment was quiet and comfortable. The staff were warm and attentive; check-in was efficient...

Thank you for having us here. We had a great time at your hotel and definetely we will be back soon.

Very comfortable hotel. Good service. Everything you need was there in the hotel. Breakfast was varied.

Stayed for five nights. Room was very comfortable. Breakfast selection excellent evening meals were also good. Food service during evening very slow. Staff were polite with excellent English speaking skills. 30 min walk to centre of city. Good value for money whether for business or pleasure.

Decent for price. Seems pretty old diplomatic style.

Nice place to stay. Walking distance to Emart supermarket and restaurant.

It was unclean. 2 adults 1 towel 1 toothbrush 😝.

The hotel is very unique and in a good location. The front desk guy is very friendly and can speak some simple Chinese. The room is clean and tidy, and the bed is very comfortable. Overall it's OK.

It was nice but different from what I expected.

Nice service clean accomodotion

Like i've tried to go there 3times before and its just always busy always fully booked and when i finally got in it was big fancy quite good but not perfect the food is just regular restaurant's food nothing special

Free parking for customers, service can vary day to day or time of the day but masseuses are great. Pretty annoying when kids are around, super loud/screaming/running around and very rarely staff notices/warns/asks to stop even in massage areas kids even adults sometimes talk loudly on the phone.

THEY ARE OPEN 24 HOURS. I am doing this review for one main reason which is to let people who want to may want to go there like I did know that they are open for 24 hours. For some reason these hours are not listed on the listing which means you’re not sure if it will be open but they are open 24 hours and never close. The place is good. Don’t listen to some of the whiny reviews that are nitpicking...

In principle everything is fine, but there is nothing around the hotel...

Great place for a massage or relaxation. Well priced and great service.

1. Though, the price is not cheap compared to other local saunas, there is not any drinking water and body scrubber. At least, should provide 800ml bonaqua water, and body scrubber which was selling as 5000 tugrik. 2. There isn't any clock in main sauna hall, which make is difficult to measure my time in spa rooms.

A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty...

Great place, would stay again.

The second stay here wasn't as smooth as the first time. When i arrived, there was no electricity, which meant i had to go up and down to ask someone to help me open the door every time i left the room. Also, even though i booked a massage session at 8:30 pm to spend some time in the sauna beforehand, i was reminded about the massage and pushed to have it starting from 8 pm. Couldn't really relax....

The public bath would be a high end one even in Japan with its wood finish (although the rocks for the bath itself would not be so obviously fake). The breakfast is also impressive as is the service level. This is a bit on the pricy side for an older building, however, at least in summer.

The public bath would be a high end one even in Japan with its wood finish (although the rocks for the bath itself would not be so obviously fake). The breakfast is also impressive as is the service level. This is a bit on the pricy side for an older building, however, at least in summer.

The Hotel has seen quite a few years. However, it did age very well and is very good maintained. I enjoyed it more than the Hotel I stayed at before, which was 3 times more expensive.

breakfast was ok but i found 2 long hair on my pillows and on the carpet little bit more

Breakfast was just okay, nothing special, very ordinary.

I stayed at Grand Hill Hotel Ulaanbaatar for five nights in November 2025. During my stay, I experienced a serious issue that was handled in a highly unprofessional manner, which significantly affected my trust in the hotel. I had placed a sentimental hoodie in the wardrobe of my room. On the third day, due to very cold weather, I wore other coats when going out. I can confirm, based on all photos...

The room was clean, and the service was excellent. The front desk staff could communicate in English and were very patient and helpful with any questions or issues I had.

The room isn't very big and the decor is a bit old-fashioned. My biggest complaint is the hairdryer; it's an old model with very weak airflow, making it quite difficult to use. On the positive side, the hotel service is excellent, and communication in English is seamless. They can assist with calling taxis and other requests. Many tourists stay here, and the breakfast selection is quite good.

The hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.

It was okay. Not so bad not so good

There was no switch for lights, also room was very cold, can't sleep without AC on, but AC has loud noise.

This hotel was recommended by my Mongolian colleagues, and it's excellent value for money. It's cheaper than the hotel next door, but the quality is much better! Mongolia in December is absolutely freezing, I was shivering the whole time!!

Great location. Very convenient surroundings.

No it needs to be better in terms of cleanliness and speed of assist see

Good location. Room was ok but kind of old. The breakfast is really poor, they even charge you for the quality coffee.

The stay exceeded all expectations and was flawless in every regard. Level of service and hospitality was outstanding.The hotel delivered a seamless and memorable experience.

The staff are absolutely wonderful and a credit to the hotel. Every single member of staff I came across was fantastic and couldn’t do enough to make sure you had a great stay. The hotel itself is dated and in need of renovation . The public areas, corridors and rooms are quite tired and dingy. I had to move rooms three times (due to noise) so request a quiet room if road noise bothers you. Bathrooms...

I had a great stay at Ramada Ulaanbaatar! The rooms were very clean and well-maintained, offering everything needed for a comfortable stay. The breakfast was a real highlight – extremely varied and suitable for all tastes, from local to international options. What made it even more special was enjoying it at the restaurant on the 17th floor, with a stunning panoramic view of the city. The staff was...

Me and my husband staying for 2 nights, and we must say that this hotel is BETTER than the rest of Hotel's that we reserved in Ulaanbaatar. The check inn desk staff English was fluent, kind and professional. They allowed us to enter the room even before check inn time for free, even upgraded our room to suites and since we had Wedding Anniversary, they provided us some complimentary. This hotel located...

Very nice hotel. Very clean and good service. The rooms are fine. Not over the top but clean with lots of amenities. The AC didn’t work super well in our room but we survived. The restaurant food is quite good and the rooftop level bar was a lot of fun. Overall a great experience.

The hotel is quite comfortable, harmoniously decorated. The food at the restaurant on the 5th floor is quite suitable for me, and has a reasonable price. This hotel is located at a rather busy intersection, convenient for walking to many interesting places nearby.

Absolutely loved it! On the first day, they even upgraded our room to one with a living room. The furniture style was exactly to my taste. Highly recommend! The environment and hygiene were also excellent, and there's a bus stop right outside, making transportation super convenient. Plus, there's a supermarket next door!

Nice hotel in the heat of Ulaanbaatar. They are one of the very old well maintained hotel. Everything was nice during my stay except they missed to do room service and it seems like a oversight by the service incharge. After complaining with reception they immediately arranged for it. So kudos to their revellers service.

Spent a night with my wife in the hotel. Was expecting much better conditions, but generally OK.

Staff's on duty at the front desk counter are very kind and helpful. The hotel location is very good and next building is e-mall very convenience.

Had a good stay n felt comfortable. It's good value for money. The name of the hotel alr makes it great staying there.

The room was really good. About a mile from the main square but a nice walk. Big supermarket next door and a nice little bar downstairs. Breakfast was good too. Great value for the price.

Clean room, comfy bed. Grabbed dinner on the 6th floor — food was solid, especially the Mongolian khuushuur. Front desk was great. Big thanks to Enkhee for helping with my bags and explaining everything clearly, and Ulzii for quickly setting up a taxi to the airport. Would stay again.

Great location close to the airport. The room was clean and quiet. Breakfast was excellent with a good variety of options. All the staff were extremely friendly, especially Emujim at reception, who was exceptionally kind and helpful.

Stayed here for a short overnight layover. Checked in around 10pm, out by 6am, so I did not get to try breakfast. Room was modern, clean, and surprisingly spacious. Bed was very comfortable and I slept well. Did not hear much street noise at night. Gym is open 24/7 and the equipment looked new and worked well. Staff was friendly and check-in was smooth. Location felt fine for a quick stay, with a...

Really great hotel! Easy check-in. Very nice waiting area at reception. Great restaurant and breakfast. Very nice coffee shop inside hotel building! The room is really very clean - even carpets are clean! Beds are very comfortable! Room is very spacious, free water, very clean bathroom with great shower! Nice view from the 9th floor! Staff at reception can organise airport shuttle! We loved staying...

Nice rooms, clean. Big shower. Far from city center

I stayed at the ibis because I was looking for an international hotel. The hotel was nice. The area the hotel is in is still significantly under development. So there didn’t appear to be a lot of options for going outside and eating. Therefore, I went to the hotel restaurant, which was quite nice. Food was good price was reasonable. The only drawback on this hotel at all is the location if you’re interested...

All reception staff are so kind!! Special Thanks to Nomin!! Thanks for letting me know "Tumen" and having joyful chatting:-) My Ulanbator stay wasn't that fun without you. Hope to see you again Tomoko, room708

Fantastic. Got in late and met a guy from New Zealand who helped me out. Met connections from Australia completely by accident which hope will lead to job interviews. Close to city centre. Staff were very friendly. Rooms are not 5 star but suited needs and the staff do everything to make you comfortable. I took advantage of the gym and the sauna and also used the breakfast restaurant. Very good...

Good location, easy to walk to many places in UB. Hotel restaurant and Cafe are both good and offer a range of local and international food. Hotel staff are fantastic and make the stay here worth it. Rooms are worn and outdated, takes a long time for the water to run hot.

Apartment suit is well equiped with cooking facilities...

A pretty decent hotel. Great location and it was very easy communicating with the staff. They were quite helpful. The room was very large for the price we paid, but it could use some updating and cosmetic touch-ups. Due to COVID, we weren't able to experience the whole thing, but overall it was a good experience in a great location.

Decent hotel in a good location. Could use some updating someday soon, but it was a comfortable spot for a business trip. Make sure to specify a non smoking room if you want one.

Fully refrigerator but expensive

The staffs were helpful. Got coupons for welcome drinks and breakfast. We got the room at quite good price. Overall really satisfied. The building is a little old.

This was a great hotel! My friends and I found the service to be amazing. They helped us organize our travels. Thanks so much!! I will be back

The service was super, Ms Nara was extremely helpful, when my husband noticed only 2 bottles of water, Ms Nara immediately came back with 4 bottles plus a welcoming drink coupon. She also provided us info about the festival. When we left, she helped us to get taxi and told driver the destination in local language.  Food in 2nd floor restaurant was delicious and reasonably priced.

Good location, breakfast and dinner by Floor 2 restaurant are yummy. One dinner I was charged to room, when checking out, the hotel almost forgot to charge me. Luckily I was no cheating, paying him 26,500 local currency as the bill. Upload some pictures taken in grassland and downtown of Ulaanbaatar.

Very good service from Uranchineg, fluent in English and provided so many recommendations.

Large and comfortable room. Arrived late in the evening and left early the following morning. Room was extremely large and comfortable. Wasn’t able to check out the area. Uber and taxi service are unreliable. Hotel staff was helpful and eventually was able to locate a taxi to the airport. I booked the hotel while at the airport and although the reservation was sent to the hotel, record of my payment...

The room was comfortable and I would definitely use it again.

The facilities and room layout are very convenient,

Staff tries hard to help out and they are really nice. Water cut three times within one month stay, electricity two times. Breakfast is a scam for 15$ they charge, avoid by all means.

Good facilities, staff very friendly & helpful. (The Manager Gigi speaks very good English & extremely helpful) Meals are good.

Helpful staff. Good food (two restaurants ) Very clean and nice rooms. Easy to get to and from the airport and not too far from CBD

The hotel has an old-world feel with a Soviet feel. The location isn't bad, close to the Naadam Festival venue. There's a CU convenience store on the first floor. Breakfast was okay, 7/10. The only downside was the dirty bathroom. The bathtub had stains, and the water wasn't draining properly. The toilet was also in poor condition, clogging the toilet whenever we flushed. Luckily, we complained and...

I don't know the average in Mongolia, but compared to Japanese hotels, it felt a little old. The room was spacious and comfortable. The staff were friendly. Breakfast was included, and the breakfast was good.

Smoking rooms, dirty carpet. Cleanliness is so-so. The staff is ok, speaks English.

Nice and affordable place to stay

The hotel is OK, but the price/performance ratio is poor, and the location is good.

Great Place & a Good Ambience. Feel the real atmosphere with great food & great shopping Experience to shop. Can be visited along with friends & family Situated in the center of the city & can be reachable without any hastle.

Under the 21 days state Covid quarantine. Room decoration and furnitures are fine, just standard. But room is veeeery cold, not comfortable, there is no heat in the end of september, also only few tv channels.

Pleasant and clean place for sauna. Also price is very reasonable compared to other saunas in UB. I liked the indoor plants there so snapped one pic :)

Souna Korean restaurant is on the way to Tarjee sightseeing spot and the room is big and good

Fine place except that you have to pass through heavy an hour or even two long traffic jam

Excellent quality. I would give five stars.

The room was spacious, and the decor and service were excellent. 👍

We stayed there about two weeks while on a mission trip with a group of people. The rooms are large, and could use some attention, but we had nothing serious to complain about. We had plenty of space for our family of three. Breakfast is the same every day but for us vegetarians it was fine. What I really appreciated was the staff. All were friendly and helpful, but I especially want to give kudos...

Breakfast is included but it wasn't very good. There is no handicapped access at the entrance.

Our room was huge! We were upgraded to a suite so we had more than ample room to stretch out. Bed was comfy and bathroom well-appointed (no skimping on the marble, that's for sure.) However, although they've made efforts to keep things up, the carpet was in pretty sad condition to the point I felt reluctant to put anything clean on the floor. Red wine stains throughout the room and pretty grunge-y...

Facilities: The hotel looks well decorated, and there is a four-star plaque hanging in the lobby, but it feels that the details are not up to the four-star standard. Hygiene: It looks good when you enter the room, but many details are actually not clean - 1. Both mouthwash cups are dirty (there are traces of being burned and melted by cigarettes, maybe some guests use the cups as ashtrays?); 2. The...

The hotel doesn’t look like much from the outside but inside it is beautifully decorated! The rooms are spacious and well equipped with a mini bar and toiletries. Unfortunately the adjacent restaurant “The Embassy” doesn’t stay open late enough for dinner but there are plenty of great options within walking distance.

We stayed at Platinum Hotel in Ulaanbaatar with my wife, and overall, it was a great experience from start to finish. We booked a Deluxe King-size room, and it definitely exceeded our expectations. The room was very spacious, spotlessly clean, and had a beautiful view over the city, which we really enjoyed, especially in the evenings. The bed was large and comfortable, making it easy to relax after...

Easy location with enough amenities near by.

The room was spacious but quite cold. The cleanliness was acceptable, and there was hot water. The front desk staff's English wasn't very good.

The reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious. Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort...

Good location on main street with convenience stores close by. Very clean and nice for local standards. Good for upper end European taste

Very comfortable, great service and conveniently located to local attractions and lovely restaurants 😊

The service and dishes are good. But it is closed to the railway and trains made loud noise during the nights.

Was very comfortable. And meal was very delicious!

if compare other same level hotel, it's comfortable but distance is difficult, price bit higher, service good

Clean, spacious & quiet room. Friendly & helpful front desk. Location at city center.

It’s quite tucked away between multiple buildings so is not easy to find and will not have much sunlight. Expect a quiet (except for train) business area that doesn’t have much neighborhood and no restaurants stores nearby

Great room. But I hope they have free water in the hotel though. Weird they don’t offer free water. The hotel is not cheap. But they have the best food in Ulaanbaatar.

Great hotel in a perfect location near Gandan monastery. The hotel room with 1 double bed was clean and comfortable. Highly recommended.

The location is excellent, but the cleanliness of the hotel room is about 80%.”

Overall a pleasant experience. Check in and check out was made easy with a couple of ladies who understand English. *Big sized room *Great bathroom *Good value for price *Wi-fi was not good *Can be very noisy at night due to being on a main road *About a 20min walk from the city centre

Overall decent value if you mainly need a place to sleep. Our room was small and faced the street – traffic in Ulaanbaatar is extremely noisy (constant honking), so earplugs were a must. The AC worked but blew directly onto the bed, and one mattress had a dip, which might be uncomfortable for some. Breakfast was disappointing – by 8am bread, milk and cereal bowls were already gone and not refilled...

Clean rooms, very friendly service. Fair price compared to other options.