Hotel La Mar in Kielce

The bed was very old and squeaked. I woke up all night to the sound of squeaking as I shifted. Breakfast was very poor. There was no fruit juice. The eggs were placed side by side with pork sausage, and a piece of sausage fell into the omelet. I couldn't eat it because I'm Muslim. I asked the staff to make me an omelet, but they said the kitchen was closed. This hotel needs to consider the concerns of Muslim and Jewish customers who don't eat pork. The Ukrainian employee at the front desk was very friendly and cheerful. That's why I'm giving it three stars.

We stayed in Room 214 (apartment style). The room consists of two separate rooms, which is convenient, but there’s one major drawback: the TV is located only in the bedroom. When you’re spending time in the living room, especially in the evening, you naturally want to watch something — and this setup is quite inconvenient.

The room is equipped with a kettle, bathrobes, and a fridge, which is a nice touch. There’s also a large and convenient parking area. However, that’s where the positives unfortunately end.

Cleanliness and Comfort

The room was very cold, and the temperature didn’t improve over the days. We only had our towels changed on the fifth night, which is far from ideal. Dirty glasses were never removed, no water was restocked, and when the shower gel ran out, it was never replaced.

Additionally:
– The toilet flush button was broken,
– Upon check-in, there were soap stains on the bathroom sink,
– The bathroom fan was extremely loud, creating constant noise,
– After 8 PM, the lights in the hotel lobby were turned off, making it hard to see where to go,
– And in the same lobby, there was a strong, unpleasant smell of food, which made the atmosphere rather uncomfortable.

Restaurant Experience

During our stay, we also dined at the hotel’s restaurant. We ordered: tartare, shrimp, Caesar salad, steak, and pork tenderloin (polędwiczka).

On the positive side:
– The shrimp were excellent,
– The tartare was fresh and tender,
– The Caesar salad tasted good, but raised some questions — why was there fried bacon in it, and why were the chicken pieces cut so large? This made the dish awkward to eat.

However, the steak was a disappointment:
– It was extremely spicy,
– Undercooked,
– The meat itself was of uneven thickness, which led to an uneven cook,
– The French fries were placed directly under the steak, and as the steak’s juices soaked in, the fries became soggy — only the shape and name of the fries remained.

The polędwiczka (pork tenderloin) felt like it was just boiled, with little to no flavor, though it was beautifully plated. The mashed potatoes, on the other hand, were surprisingly flavorful and unique.

One of the most awkward moments came when a new beer was poured into a previously used, dirty glass — which was quite off-putting and left a negative impression on the service.

Final Thoughts

This hotel has potential, but the lack of service, cleanliness, and attention to detail are major issues.
The room was cold, poorly maintained, and cleaning was inconsistent.
The restaurant offers visually appealing dishes, but the quality and service are inconsistent and unreliable.

Overall, our stay was more negative than positive, and unfortunately, I cannot recommend this hotel.

According to the 3-star rating, the hotel deserves even a little more! Very helpful staff, cleanliness and comfort, small but pleasant swimming pool, slightly cold water, but you can warm up in the sauna.
The breakfast is tasty, especially the scrambled eggs, but there is a small selection of other ingredients, which gives the impression that the food is cheap.
Unfortunately, bathrobes cost PLN 15. The hotel needs renovation because it looks like a large, unused building with unused space here and there. You are not allowed to take food out of the canteen - sandwiches cost PLN 10 to take away. The overall impression was good. The dishes ordered from Ola's menu were the most tasty and were brought to the room by Room Servis even quite late at 9:30 p.m. Many thanks to the Hotel Staff and to the entire team for a nice, pleasant stay!!!!!! See you next time!!!

80s
This hotel could really do with some renovation work