Mercure Krakow Stare Miasto (Old Town) in Krakow
✅ Exceptional location opposite the train station and bus terminal, with easy walking access to the Old Town and shopping mall ✅ Rooms are consistently described as clean, spacious, comfortable, and well-equipped with air conditioning ✅ Staff are frequently praised for their friendliness, helpfulness, and multilingual communication, with notable mentions of personalized hospitality ✅ The hotel's lobby design and ambiance receive positive comments for artistic and modern touches ✅ Breakfast and restaurant food quality is generally appreciated, with a buffet offering local items and a pleasant dining environment ✅ Convenient extras include free bike rentals, 24-hour security, and express check-in/out services ❌ Some guests found the breakfast selection modest and the dining area cramped during peak times ❌ Parking fees were described as quite expensive, which is common for city center locations ❌ A few rooms have smaller bathrooms and some found pillows to be hard ❌ One review noted rough towels and unclear recycling labels in rooms ❌ Some guests wished for more chicken dishes on the restaurant menu
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Description
Mercure Krakow Stare Miasto is a modern hotel built and renovated in 2016 that offers a wide variety of room types, from Economy rooms to Executive Suites and Apartments, accommodating solo travelers, families, and business guests. The hotel features air conditioning, a fitness center, a spa and wellness area, and business facilities including meeting rooms. Its restaurant serves buffet breakfast and a range of meals, praised for quality and variety by guests, though some wished for more chicken options. The hotel maintains a high standard of cleanliness and service, with 24-hour security and concierge assistance. Free parking and free bike rentals add practical convenience. Pets are allowed for a daily fee. Guests frequently note the spacious, comfortable rooms and helpful, multilingual staff who provide thoughtful touches like local snacks at check-in and check-out.
Location
Located at Pawia 18 B, Mercure Krakow Stare Miasto sits directly opposite the Krakow main train station and bus terminal, providing immediate access to public transportation. The hotel is adjacent to Galeria Krakowska, a large shopping mall with luxury brands, groceries, and dining options. It is approximately a 10-minute walk to Krakow's Old Town and Market Square. Nearby points of interest include the Grunwald Monument, just 190 meters away, and cafes such as Tribeca Coffee within 50 meters. The nearest beach, Plaża Bagry, is around 5 kilometers from the hotel.
Tips
- Book a room with a city or balcony view for a more enjoyable stay.
- Arrive for breakfast after peak times to avoid crowding and secure seating.
- Use the free bike rentals to explore Krakow's nearby attractions conveniently.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is PLN 100.00 (approx. US$28.20) per night. This property accepts credit cards and debit cards The deposit will be returned to the original account of payment .
- Pets: Pets are allowed Fee: PLN 60.00 (approx. US$16.92) per pet per day
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Polish
- Tour assistance
- Library
- Bike rental
- Hiking
- Parking
- Parking nearby
- Garage
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Spa
- First Aid Kit
- Kids' TV Networks
- Pets allowed
The nearest beach is located on the distance of 4980 m. It takes 75 minutes To the beach!
Street view
Video: MERCURE HOTEL TOUR - Stare Miasto, KRAKOW, Poland
Map
Reviews
I had a great stay at the hotel. Everything was exceptionally clean, and the overall atmosphere felt very well maintained. I was pleasantly surprised by the unexpected upgrade, the suite was spacious, comfortable, and definitely one of the highlights of my visit.
The food was also really good, and I enjoyed the options available. However, it would be even better if there were a few more chicken dishes on the menu.
Overall, a wonderful experience and I’d definitely consider staying here again.
The room was clean and modern, with a comfortable bed that made it easy to relax after a long day. I also appreciated how quiet it was. Breakfast was very good, with lots of fresh options to choose from. The staff were friendly and always ready to help, which made the stay even nicer.
The only thing I’d mention is that the parking is quite expensive, but that’s pretty normal in the city center.
Overall, it’s a great place to stay. I would definitely come back
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Krakow Stare Miasto (Old Town)
How close is Mercure Krakow Stare Miasto to the main train station?
The hotel is located directly opposite the Krakow main train station, just a 3-minute walk away.
Are pets allowed at this hotel and is there a fee?
Yes, pets are allowed for an additional fee of approximately US$16.92 (PLN 60) per pet per day.
What types of rooms does Mercure Krakow Stare Miasto offer?
Room types include Economy rooms, Standard rooms with various views, Comfort rooms, Superior rooms, Deluxe rooms, Executive rooms, Junior Suites, Suites, Apartments, Studios, and many variations with city, sea, garden, or balcony views.
Is parking available onsite and is it free?
The hotel offers free parking; however, some guests have mentioned parking fees being expensive, so please confirm directly with the hotel.
Does the hotel provide breakfast and what are the hours?
Yes, buffet breakfast is served Monday to Friday from 06:30 to 10:30 and on weekends from 06:30 to 11:00. Additional breakfast fees are paid at the property.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 149 USD The best time to book is August 2, with rates starting from 140 USD



















































































































































































