ibis Styles Hotel

Disappointed. €110 without parking for this? For me, the foundation is the bathroom.
You see the photos. I wrote that I was pregnant. I have a small child, 1.5 years old.
This is not healthy. Children's corner in the corridor where it was 8 degrees Celsius.
Not good. For family, for nothing. Access with a carriage nothing.
I am so sad. Only good thinggg was breakfast.
I do not recommend.

At first glance it looked good - convinient parking places, spacious family room, clean, at reasonable price, but..... You can't sleep at night as the hotel is located on a very busy road and you can hear all the cars, trucks, bikes engines and speeding up during the night. And believe me the noises which come out of these vehicles in Bielsko-Biała, I suppose most of them old ones, is crazy... Our daughter asked us before going to bed of we forgot the window open, because she could hear the engines so loud and clear as if she was standing at the street. And hygiene - nobody was wearing a mask in the in restaurant and nobody from the hotel personnel was checking on that. On top of that most of the hotel guests had running noses and we're coughing and you could hear the noises of that....

We came in for 4 nights. First thing that happened was that the wifi in the whole hotel was not working. They told us they might not be able to repair it throught our stay. We had some dificulties regarding opening the apartment door. All of us (4 people) changed a card that was meant to open the door. We went to get a dinner at the hotel restaurant. The receptionist told us that we can get food till 21:30. We went there at 21:05, first the waitresses hide from us, then they ignored us and after we went to the bar to order food they said that the cook left. Then we ordered some beer and one waitreses look at us like we were bothering her. When we wanted to pay at the receptionist desk we waited in the line for half hour, only to be told that they are unable to make the payment. This happened to us 2 times. We stayed in this acomodation because it was recommended to us by a colleague. Terrible experience with the service, never again.

Don’t recommend staying in this hotel. Family room Very noisy room, not possible to sleep comfortably due to night traffic . not fridge in the room even it was “Family and bigger” Terrible beds and not comfortable at al Air condition - wings centrally oriented on the heads in the bed and not possible to set night mode Restaurant closed at 7pm Only breakfast was not so bad Should be 2star hotel only Probably it was old communist building ORBIS Not fit to present times 4-6 August 6th floor with street view Outside parking only and extra charge From 0 level to reception stairs and no lift so if you have bags it is not easy