Pestana Sintra Golf Resort & Spa Hotel in Sintra
✅ Staff generally described as very kind and helpful, with specific mentions of Mariana, Andre, and Aderito at the restaurant ✅ Rooms are often clean, spacious, and tidy on return ✅ Facilities such as the outdoor pools and sauna are appreciated, especially in cold weather ✅ Breakfast is plentiful and includes fresh fruit, though quality varies ✅ Good value for money at the hotel bar with tasty food and comfortable atmosphere ❌ Several reviews describe the hotel as old, poorly maintained, and in need of modernization including bathrooms and interiors ❌ Complaints about damp or moldy rooms and poor air conditioning in some accommodations ❌ Breakfast quality criticized for poor hot food temperature and limited variety; some found orange juice and eggs unsatisfactory ❌ Spa services reported as disappointing with issues like sauna not working and unprofessional massage experiences ❌ Limited dining options outside the hotel and necessity of a car for local access ❌ Noise and crowded pools due to many children, which may not suit couples seeking quiet
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Pestana Sintra Golf Resort & Spa Hotel, established in 2006, is a 4-star property situated in the Quinta da Beloura area of Sintra. The hotel features 137 rooms across a single building, offering diverse room types including Superior Double rooms with pool or inland views, Junior Suites with golf or mountain views, and Family Suites with balconies. Guests can enjoy amenities such as two outdoor pools, a garden, a spa and wellness center, a fitness center, and a restaurant with buffet options. The hotel provides free Wi-Fi, air conditioning, and free parking. Child-friendly facilities include a free crib and an outdoor children’s pool. For sports enthusiasts, there is a golf course within 3 km, tennis courts, and options for horseback riding and football. Practical services include 24-hour reception, currency exchange, laundry, and car hire. However, some guests noted that the hotel’s interior is dated and that certain facilities like the sauna and pools have had issues. Overall, the hotel scores 8.1 out of 10 on guest ratings.
Location
Located in Quinta da Beloura, Pestana Sintra Golf Resort & Spa Hotel is approximately 7 km from the refined estates of Estoril and Cascais, 25 km from Lisbon city center, and 29 km from Lisbon Portela International Airport (LIS). The hotel is about a 15-minute drive from Sintra town, making it convenient for exploring local attractions. The proximity to golf courses and horseback riding centers adds to its appeal for active travelers. Keep in mind that a car is essential to access dining options beyond the hotel, as the surrounding area is limited in services.
Tips
- If you plan to explore beyond the hotel, renting a car is advisable due to limited local dining options.
- Expect some rooms and facilities to show signs of aging; requesting a room with a pool or mountain view balcony may enhance your experience.
- For spa and sauna access, confirm availability in advance as some guests reported issues.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Telephone
- Bar
- Buffet breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Spanish
- English
- Multi-language staff
- Portuguese
- Hiking
- Fishing
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
The nearest beach is located on the distance of 7040 m. It takes 106 minutes To the beach!
Street view
Map
Reviews
Hotel is old and not well equipped.
We reserved 1 big bad and received 1 small attached.
Pillows to sleep had a horrible smell of rotten and moisture.
I asked an iron and desk to iron. They give me the iron very dirty and scratched. Desk was all dirty will all colors existing.
I paid 300 euro for massages. The girl bring me to the room and tell me to install me to the bad and she will be in a few minutes. So I did. Then I was waiting for her 20 min and get out of the room to search her. It takes also some time. Then she get out while eating and tell me , I’m eating and want to leave!
I was shocked, when she saw my face she decided to make me my massage I paid for 2 hours. Of course she didn’t prolonged for those 20 min. Not a good experience 😬
Also we got to the sauna and asked for the room dress. They didn’t find 2 in shop hotel !
But it’s a SPA hotel !!
Sauna is not working!! Saturday and raining like hell outside!! Water in pool very cold.
We choose the hotel also for this.
Horrible !!
Bad experience 😬
We still have 1 more day. Will see
Our party stayed in both the main hotel (dated, poorly maintained and cold) and the newer apartments above the gold clubhouse (new but incomplete and insufficiently sound proofed). Unfortunately the new room had a pervasive smell of blocked pipes much of that time. Also electrics appeared not to have been properly fitted with many random switches seemingly not connected to anything. The very large balcony was, however, extremely welcome. Frustratingly, water pressure was extremely poor.
Breakfast as alluded to by other reviews was generally poor with a chaotic free for all, including screaming kids being allowed to run around without any attempt to control them by parents or the hotel. Food choices were poor and the quality pretty diabolical.
I’d be unlikely to stay here again given all the drawbacks.
Always good service and nice personal.
Thank to Mariana, Andre and Aderito for being very kind and making our dinners always pleasant.
I will never stay back in this hotel again.
Facilities: old,
Environment: average
POIs near hotel
Frequently asked questions about Pestana Sintra Golf Resort & Spa Hotel
What types of rooms are available at Pestana Sintra Golf Resort & Spa Hotel?
Room types include Superior Double room; Superior Double room with balcony and with inland view; Superior Double room with balcony and with pool view; Classic Double room; Classic Double room with garden view; Classic Double room with balcony and with inland view; Junior Suite with balcony and with golf view; Junior Suite with balcony and with mountain view; Junior Suite with balcony and with pool view; Family Suite with balcony and with inland view; Double Suite with inland view; Double Family Suite with balcony and with inland view; Superior Suite with balcony and with mountain view; Superior Suite with balcony and with pool view; Deluxe Double Suite with balcony and with inland view.
Are pets allowed at the hotel?
Pets are not allowed at Pestana Sintra Golf Resort & Spa Hotel, but service animals are permitted.
Does the hotel have spa and wellness facilities?
Yes, the hotel features a spa and wellness center including a sauna and massage services, although some guests reported issues with sauna availability and spa service quality.
Is parking available at the hotel?
Yes, free parking is available on site.
How far is the hotel from Lisbon Airport?
The hotel is about 29 km from Lisbon Portela International Airport (LIS).
