The room itself was excellent — clean, comfortable, and very well maintained. The staff were professional, friendly, and always willing to help. Breakfast was also very good, with a nice variety of options
Wonderful place by the river with amazing staff from reception via bar, kitchen to spa. You have to bit a “demanovsky pstruh” it is a local fish. Room was very clean - take a apartment Lux or VIP with fireplace
We recently stayed for the fifth time at this hotel and as usually we had a very pleasant experience overall. The team was very responsive to our request for a specific room, which we truly appreciated
It might be worth considering allowing shuttle reservations only for the following day, so that everyone has a fair chance to book a transfer. Overall, we had a great stay and would gladly return
The suite is quite large and has a large number of amenities, including tea and coffee facilities. We were pleasantly surprised by the sofa from the living room which is very big and comfortable
Breakfast offers a good food selection. The hotel has a room to deposit ski equipment. The ski & aqua-park included passes are very useful. Bus to the ski slopes stops in front of the hotel