Hotel Beausite in Interlaken

We had an absolutely wonderful stay here! Our room had the perfect view of the mountains. The breakfast was phenomenal. And the location was perfect, just a short walk from the Interlaken West station.

Editing my response and stars due to Max's reply. Thank you very much for the sincere response. Perhaps we will give this place a second chance in the future. Thank you. Orignal comment (2 stars): With all the good reviews, we thought we would be welcomed here. We arrived on 21.12.2025 afternoon. It is a nice hotel location wise, but the young receptionist was terrible when we stayed there. She had an attitude the whole time, even when we arrived. When we called reception for additional pillows, she was irritated, sighing constantly and tells us that they are fully booked and don't have anything for us. No apologies that the hotel is out of pillows. She then tells us that we can try ask the next night. She didn't even bother to check that we were only one night there. No sympathy or help at all.

Everything about my stay was exceptional. The view is breathtaking, and the staff are incredibly friendly and attentive. A special mention to the staff member who offered excellent recommendations for things to do in Interlaken and was so willing to answer all my questions. The room itself is comfortable and well-equipped with all essential facilities. Their location is also highly convenient and accessible.

At Hotel Beausite, I had a scare during check-in when none of my cards worked.
Their card reader wouldn’t let me enter my PIN and kept showing “last PIN try incorrect” for all my cards — even my debit card. Thankfully, I was able to withdraw cash from a nearby ATM to pay for my stay. I honestly thought Expedia had already charged me, but I was wrong. Lesson learned: always carry backup cash and extra cards when traveling. You never know when you’ll need them.

As for the hotel itself, the mountain view from my room was stunning. The room was spacious and the beds were clean. The shower curtain had a slight smell, but it wasn’t a big issue for me. I could also hear some footsteps from the room above, but nothing major. Breakfast had a good selection overall.

Outstanding! If you are staying in the Interlaken area I highly recommend the Beau Site. Welcoming staff (thank you) eager to answer questions one may have. Special thank you to John who welcomed weary travelers and made our stay comfortable and enjoyable. Although we were traveling as a couple it is evident that they are also well suited to accommodate families.

Great ambiance, equality great support staff

Just loved the hotel, very friendly staff with comfortable, clean and beautifully decorated rooms.

We had a good sleep

The hotel is in a comfortable location and the stay was nice overall. The room was very clean and the staff was friendly and helpful. The room was a bit old and the finishings could use some upgrading, but i think it was a fair price/value ratio

The service is really friendly and nice. Always trying to accommodate us the best way. Our room was really clean, the cot bed for the baby was really comfy. The breakfast and dinner were excellent! The hotel is right in the town so easy to leave the car and go visit by walk. We will come back!