Mövenpick Hotel Lausanne in Lausanne
✅ Helpful and friendly staff frequently mentioned, with special recognition for bartender Youssef and staff member Natthaphong ✅ Rooms are consistently clean and well-maintained, some offering quiet and upgraded accommodations ✅ Convenient lakefront location with easy access to public transport and nearby restaurants ✅ Breakfast praised for quality and variety, with some guests enjoying the buffet and lake views during morning meals ✅ Complimentary bicycles and free parking add practical value for visitors ❌ Noise issues reported in some rooms, especially those near public squares with weekend events featuring loud music ❌ Some guests found the bathroom facilities outdated, with small bathtubs and maintenance issues like mold and difficult hairdryer controls ❌ Check-in and billing processes have been described as slow or problematic by a few guests ❌ Certain rooms were noted to be dusty and warm, and some curtains were broken, affecting comfort ❌ Service inconsistencies at the bar and occasional delays in drink preparation have been mentioned
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Description
Mövenpick Hotel Lausanne is a four-star property established in 1988 and renovated in 2004, offering a range of room types including Superior, Deluxe, and Premium Double rooms, as well as Junior and Duplex Suites. Guests appreciate the hotel's consistently high cleanliness and amenities ratings, each scoring 9 out of 10. The hotel provides conveniences such as free parking, WiFi, air conditioning, and a fitness center with a sauna and spa. Dining options include a restaurant with buffet service and breakfast in the room. The staff receives frequent praise, particularly for helpfulness and friendliness, with standout employees like bartender Youssef and staff member Natthaphong noted for excellent service. Rooms are soundproof and non-smoking, with some featuring balconies and lake views. Family rooms and facilities for disabled guests are also available, making it suitable for various traveler needs.
Location
Located at Avenue de Rhodanie 4 in Lausanne, the hotel sits directly on the waterfront near Lake Geneva. The Plage du Pélican beach is approximately 3.9 kilometers away. The hotel is about a 3-5 minute walk from the Ouchy metro station, providing easy access to Lausanne’s main train station within 15 minutes. Nearby cultural sites include the Museum of Contemporary Design and Applied Arts (MUDAC) and the Musée de l'Elysée, both just over 1.1 kilometers away. Guests will find several restaurants within 300 meters, such as La Nom SA and Boccalino. Public parking close to the hotel costs about 8 CHF per day. The Geneva Airport (GVA) is roughly 50 kilometers from the property.
Tips
- If you are sensitive to noise, request a room away from the public square to avoid weekend music events.
- Take advantage of the free bike rentals to explore the lakeside area and nearby attractions.
- For breakfast lovers, try to sit by the window for a lake view and early sunrise experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: CHF 25.00 (approx. US$31.77) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, UnionPay, MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Taxi booking
- German
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Bike rental
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Pets allowed (under 5 kg)
The nearest beach is located on the distance of 3930 m. It takes 59 minutes To the beach!
Street view
Video: Mövenpick Lausanne - #roomreview #hotel #switzerland #travel
Map
Reviews
It was very delicious . I will next time to the hotel to enjoy the dish again.
The hotel located on such a nice lake view but they don't really work on the rest.
The lake view room offers nice view, however the room itself is very dusty and quite too warm.
I did call receptionist about the temperature and she promised the staff will come but never! On a call, I even asked her for the approximately time to wait then she said "I don't know, I am alone here. I need to wait for my colleague to come." This must be a joke!
Bathtub is also way too small for western size. It looks more like tub for kids with some molds on the wall.
The check-in was also nightmare. The service was slow and the way they managed, just ridiculous! The lobby was way too packed and loud because they worked too slow. I wouldn't imagine this is 4 stars hotel. The service here maximum I would give is 2-3 stars.
Breakfast was not too bad but nothing special. Salt and pepper won't be setup on table but by requested. The table weren't be cleaned properly after used.
There was a gift from hotel for the anniversary and as a tourist, the transportation's ticket in area has provided. Besides that not much meet my expectations for Mövenpick Lausanne.
I have more expectation from the brand and Swiss hospitality. Maybe it's too much to ask?
However, the experience with the billing and accounting department has been extremely disappointing. I was charged CHF 498 on my credit card, while the hotel’s invoice clearly shows CHF 474 for 3 days of breakfast (4 people). Despite multiple polite emails requesting clarification, I have received no proper explanation until now.
This situation raises serious doubts about the transparency and integrity of the hotel’s accounting practices. Until the discrepancy is fully clarified and resolved, this review will remain public and will be updated with any further developments.
Edit (Update on October 24, 2025):
The day after I left my one-star review, I finally received a detailed reply by email and here on Google. I’m glad I eventually got a clear explanation, but it’s unfortunate that it happened after I made this review public. After three emails and one unhelpful reply, it took public feedback for the issue to be taken seriously.
I do appreciate that the hotel finally handled it and treated me properly. I genuinely wish the team all the best , but I also hope future I can get clear answers on the first time.
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Frequently asked questions about Mövenpick Hotel Lausanne
Which room types are available at Mövenpick Hotel Lausanne?
The hotel offers Superior Double room, Deluxe Double room, Premium Double room, Premium Double room with balcony, Double Junior Suite, and Double Duplex Suite.
Does the hotel allow pets?
Yes, pets such as dogs and cats are allowed with a fee of CHF 25.00 per pet per night.
Is breakfast included and what are the breakfast hours?
Breakfast is served buffet style from Monday to Friday between 06:30 and 10:30, and on weekends from 06:30 to 11:00. Additional breakfast fees are not included in the room price.
How close is the hotel to public transportation?
The hotel is a 3-5 minute walk from the Ouchy metro station, offering a 15-minute transfer to Lausanne's main train station.
Are there facilities for disabled guests?
Yes, the hotel provides facilities for disabled guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 297 USD The best time to book is July 15, with rates starting from 256 USD














































































