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Gstaad Palace in Gstaad

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● Center: 230 m

✅ Exceptional concierge service frequently mentioned, with guests noting personalized and thoughtful assistance, especially by staff member Julien. ✅ Rooms are described as elegant, clean, and comfortable, with mountain views offering stunning scenery. ✅ The spa and wellness facilities receive high praise for their luxury and relaxing atmosphere. ✅ Multiple guests highlight the excellent breakfast experience at Le Grand restaurant, with fresh food and mountain views. ✅ The hotel's shuttle service to the town and ski lifts is appreciated for convenience. ✅ Friendly and welcoming staff create a warm and genuine hospitality experience. ✅ Fitness facilities include a gym with natural light and a separate Pilates/stretching room. ❌ Noise from the nightclub (GreenGo) affects some rooms, noted by a few guests. ❌ Service issues reported at the GreenGo nightclub during a private event, including slow and uneven food service and poor handling of a wine spill. ❌ Some guests noted minor housekeeping oversights, like trash cans left in bathrooms. ❌ High prices for food and drinks were mentioned, with one report of unclean coffee cups. ❌ The hotel has both old and newly renovated rooms; some guests noted variability in room condition depending on price.

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Cosy Double room with mountain view

Private bathroom

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Deluxe Double room

Private bathroom

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Deluxe Double room with mountain view

Private bathroom

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Classic Double room

Private bathroom

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Deluxe Double Junior Suite

Private bathroom

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Deluxe Double Junior Suite with mountain view

Private bathroom

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Tower Junior Suite

Private bathroom

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Tower Junior Suite with mountain view

Private bathroom

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Classic Double Junior Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Suite with mountain view

Private bathroom

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2 Bedrooms Tower Suite

Private bathroom

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Alpine Suite

Private bathroom

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Alpine Suite with mountain view

Private bathroom

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Corner Suite

Private bathroom

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Corner Suite with mountain view

Private bathroom

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Penthouse Suite

Wireless internet, minibar and private bathroom

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Cosy Double room

Private bathroom

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Superior Double room

Private bathroom

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Superior Double room with mountain view

Private bathroom

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More rooms

Description

Gstaad Palace is a historic 5-star hotel established in 1913 and renovated in 2007, known for its blend of classic charm and modern comfort. Located on a hillside in Zanen-Gstaad, it features 100 rooms across nine floors, including a variety of suites and mountain-view options. The hotel offers extensive facilities such as a year-round indoor pool, spa and wellness centre, fitness centre, and several restaurants including Le Grill and La Fromagerie. Families will appreciate the children’s playground, playroom, and babysitting services. Guests benefit from free Wi-Fi, free parking, and a complimentary shuttle to the ski lift 1.5 km away. Service quality is highly rated, with concierge staff often praised for their attentiveness. The hotel combines traditional elegance with contemporary amenities, offering an upscale yet welcoming atmosphere for visitors.

Location

Gstaad Palace is situated on Palacestrasse 28, on a hill in the Zanen-Gstaad area, approximately 1.5 km from the nearest ski slopes and lift. The hotel is around 94 km from Geneva Airport (GVA). Nearby dining options outside the hotel include Restaurant Gstellihorn-Hütte AG, Restaurant La Cave, and R.s. De Luxe Food AG, all within 200 meters. The hotel's elevated position provides scenic mountain views, especially from mountain-view rooms and suites. A free shuttle service connects guests to the ski lifts, making access convenient despite the hillside location.

Tips

Book a mountain-view room for the best vistas, especially if celebrating a special occasion as guests often receive thoughtful surprises.
Use the free shuttle to access ski lifts easily since the hotel is on a hillside 1.5 km from slopes.
Avoid rooms near the GreenGo nightclub if you are sensitive to noise in the evenings.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Pets: Pets are allowed on request Types of pets allowed: dogs Fee: CHF 60.00 (approx. US$74.66) per pet per night
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, AmericanExpress, JSB, MasterCard, DinersClub
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Shopping on site
Computer
24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Private check-in/check-out
Fire Extinguisher
Electric car charging

Rooms

Bridal suite
Room service
Family room
Cable TV
Hairdryer
Bathtub
Shower
Bathrobe
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Ironing
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage

Meals

Bar
Coffee/tea for guests
Diet menu (on request)
Breakfast
Breakfast in the room
Restaurant
Snack bar
Packed Lunches

Internet

Free Wi-Fi

Transfer

Area shuttle
Car rental
Airport transportation
Transfer services

Languages Spoken

German
English
Italian
French
Multi-language staff
Portuguese

Tourist services

Tour assistance

Recreation

Library
Bike rental
Barbecue grill(s)
Mini golf
Nightclub
Hiking
Picnic area
Fishing
Barbeque
Sun Deck
Ping-Pong

Parking

Parking
Parking nearby
Free Parking on Premises

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Water fun
Seasonal outdoor swimming pool
Pool facilities

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Cycling
Table Tennis
Golf course
Tennis court
Fitness facilities
Gym

Beauty and wellness

Doctor
Solarium
Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Kids club

Winter sports

Ski storage
Ski passes available
Ski facilities rental
Ski shuttle
Skiing
Ski school

Pets

Pets allowed

Video: The Leading Hotels of the World Family - Gstaad Palace

Map

Reviews

Cleanliness

Amenities

Location

Service

18.03.2026 AdeleRose12

This is the classic hotel of the town. Located up on a hill, a short easy walk into the town if you feel like it if not the hotel has many mini vans that will take you down and pick you up. You do not feel a grand arrival. It feels old and classic. There are old and new rooms. I guess it depends on the price point but I have heard they are all going to refreshed this winter. The hotel was clean. Housekeeping very fast. A little spotty at times like leaving a trash can on the bath tub. A little noise from the disco. Service was great. Especially the concierge. You give in your room key like an old fashioned movie. The Concierge really helped my first visit to town, especially Julien . Excellent! The yoga class was great. The spa team lovely. The gym had a nice large window and light and the pools are large. Breakfast was fresh and lovely and the tea lounge a classic goi too!

20.02.2026 Natalie

My Husband and I stayed at Gstaad Palace for 3 nights to celebrate my 40th Birthday earlier this Month. I am still overwhelmed at how truly special this Hotel is and the Exeptional service we received from the second we booked to the second we left. We were upgraded on arrival to a Mountain Veiw Cosy room and i was actually in tears at how Stunning the room and Veiw was , and what a lovely suprise to have a bottle of Champagne on ice in the room for us! The cleanliness of the hotel os 10/10 The staff are so welcoming, polite and helfpul, always with a smile on their face . The food is 5* annd i especially enjoyed the breakfast in Le Grand every morning, with stunning veiws of the snowy Mountains! The Spa is the most luxurious i have ever been to, an experience like no other. I have fallen in love with Gstaad Palace , and want to thank all the staff for such an unforgettable experience.

17.02.2026 Edward

I rarely write reviews, but Gstaad Palace truly deserves one. From arrival to departure, everything feels effortlessly first-class: discreet, warm, and impeccably managed. The staff are the real signature of the Palace — not “polite service,” but genuine hospitality with intelligence and heart. Every interaction was thoughtful, attentive without hovering, and consistently professional. The food and drink were outstanding: beautifully executed, perfectly paced, and delivered with calm confidence. Breakfast was exceptional, and every dining moment felt both refined and relaxed. The rooms are elegant, silent, and deeply comfortable, with immaculate housekeeping and details that make you sleep better and feel instantly at ease. Facilities are equally impressive — spa, wellness, and public spaces are spotless, serene, and run with real precision. What makes the Palace special is the atmosphere: a living classic with soul — grand, but never stiff; luxurious, but never cold. It’s the kind of hotel that makes you leave with genuine gratitude. 5 stars, without hesitation.

11.02.2026 Gaelle

Authentic and warm place, with an incredible service. Everything was very smooth, the lobby bar atmosphere is a little gem and dinner at Le Grand was delicious. We will definitely come back!

31.01.2026 Guest

Great hotel - friendly staff and very helpful. Spa was fantastic and gym had everything you need to get a good work-out. Second room for Pilates and stretching.

21.12.2025 Guest

It was our second visit to this simply wonderful hotel - and being a return guest made everything even better. The staff knew us, reception remembered our tastes and everybody tried even harder to make us comfortable. The Gstaad Palace makes you feel truly at home. We love it.

17.12.2025 Inderjit

I came for my birthday and the staff were so lovely and amazing. Jose was amazing dropped me to the station, all the staff in general made my stay so magical! Definitely recommend and will be back soon!

10.09.2025 Stefanie

The stay at the Gstaad Palace was among the best I've ever had. From the pick-up service at the train station, the check-in progress and the overall service during my stay everything went very easy and the staff was always very attentive and helpful. Staying at Gstaad Palace was like being in a fairy tale except that it was real. The views to the mountains from the room or the outside area with the pool are breathtaking. The Spa is on another level and fulfills all your wishes to relax or to work out at the gym. The food was heavenly and we had a special dinner at the Walig Hut that I can highly recommend. I will come back for sure and highly recommend staying at Gstaad Palace. This place really distinguishes itself from others through the incredible building, the service, the food and the nature around with the breathtaking views.

04.09.2025 grace

I started coming to Gstaad Palace 30 years ago, and have revisited this one-of- a-kind summer and ski resort hotel whenever the opportunity presented itself. It’s definitely one of the top 3 Happy Places for me in the world. Looking out the window from my room - the feeling that resonates is “the hills are alive …” The talented owner Andrea Scherz comes from a lineage of Swiss hoteliers who have safeguarded and improved on their patrimony. He takes great pride and passion in creating unique experiences for all his guests. On this visit, I discovered recent soft refurbishments in the public areas and bedrooms that have enhanced the comfort & warmth, without losing the soul and atmosphere of the place that both hotel guests and local residents so appreciate and enjoy. The innate service philosophy at the Palace prevails after all the years of care and dedication from father to son. The Concierge team is exemplary - special thanks to Julien who looked after us so well. I was very lucky with the fantastic end-of-season weather - blue skies and mid-20C’s the entire week. I would wholeheartedly recommend the Gstaad Palace and the destination with all the nearby villages to explore.

29.08.2025 RDMKGP

We are very ordinary tourists who decided to ‘drop in’ on the Palace for a coffee on a late summer morning. We had a 9 month old granddaughter and her parents with us. We were greeted by the most genuine, friendly staff (and I’m not a pushover) from the entrance through to the lobby bar, and everywhere we wandered in our curiosity to see the renovations and refurbishments that have been made. We were made to feel as welcome as any celebrity, and I was delighted by the pride taken by the staff concerning all aspects of the hotel. This is in direct contrast to some of the reviews I’ve read. I am not a celebrity, nor can I spend like one. However, I think people are too ready to assume that staff in grand hotels will be snooty and unfriendly. I have never found this to be the case, in hotels as diverse as the Goring in London, or the Imperial in Tokyo. Thank you, Gstaad Palace for a very happy experience.

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Cafe and Restaurants near hotel

Restaurant «Gstellihorn-Hütte AG» (2 min)

Promenade 23, 3780 Gstaad

Restaurant La Cave (2 min)

Promenade 35, 3780 Gstaad

Restaurant «R.s. De Luxe Food AG» (3 min)

Frequently asked questions about Gstaad Palace

How far is Gstaad Palace from the nearest ski lift?

The nearest ski lift is approximately 1.5 km from the hotel, and a free shuttle service is provided for guests.

Are pets allowed at Gstaad Palace?

Yes, dogs are allowed on request with a fee of CHF 60.00 (approximately 76.95 USD) per pet per night.

Does the hotel offer facilities for children?

Yes, the hotel includes a children's playground, playroom, entertainment programs, and babysitting services on request.

What types of rooms are available at Gstaad Palace?

Room types include Cosy Double room, Superior Double room, Deluxe Double room, Classic Double room, various Junior Suites, Tower Junior Suites, Deluxe Suites, Alpine Suites, Corner Suites, and a Penthouse Suite, with many options offering mountain views.

Is breakfast included in the room rate?

Breakfast is served buffet style daily from 07:00 to 11:00 but is not included in the room rate and must be paid for separately at the hotel.

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	day	night
July	+25 °C	+11 °C
August	+23 °C	+10 °C
September	+20 °C	+6 °C
October	+17 °C	+1 °C
November	+11 °C	-2 °C
December	+4 °C	-5 °C

Gstaad Palace in Gstaad

Rooms and prices

Description

Location

Tips

Policies and conditions

Services and facilities

Video: The Leading Hotels of the World Family - Gstaad Palace

Map

Reviews

Cafe and Restaurants near hotel

Frequently asked questions about Gstaad Palace

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